Great service and amazing warranty…read more I had a small leak in my truck tire and needed a rotation. Called and was able to be seen the same day. The staff was friendly and fast. The entire appointment was exactly 59 minutes. Not only that, when it came time to pay what should have been about $60, I was told it was all covered by the warranty on my Cooper Tires. They knew they would do it for free and still treated me just as good as a paying customer. In this day and age, that's something really worth noting. As a result, I will be using them regularly from now on. Their prices are reasonable, the work good and the staff is very good. This is the type of place I'd send my mother to for her car service. We'll Done!

Went to have 2 tires mounted on rims on the car. They wanted $80+ to mount 2 tires! I recently had…read moreto remove the tires to do some brake work. Every lug was tightened differently. I had to use a 3 foot pipe on my breaker bar to remove 2 of them. THEIR HELP IS UNTRAINED/UNQUALIFIED. Beware..

I've been coming to this VIP for a couple years now - including yesterday…read more Tire change overs, inspection stickers, air and oil filter changes, brakes, regular mx, etc. My dad's ever present warning, "be careful they don't sell you things you don't need" has never applied. They've always been fair and honest. Once or twice there were additional things I needed (like brakes ) and they were factually needed! The mechanics showed me why they were making a recommendation. Up to me whether I follow it or not. Thank you!!! Service has always been done very quickly and at a fair price. They are communicative. I've never felt pressured to buy or do anything. My car has always been ready when they tell me it will be. They've even offer a veterans discount.

My daughter had a set of new snow tires a little more than a year ago, and they started to cup on…read morethe outside front. This was on a brand new 2022 honda with suspension clean enough you could eat off it. The alignment was such that they quickly starting cupping and by the time she noticed it, it was enough to see the damage.... so damage was already done. Her 2022 Honda Civic should have been crazy easy to align and balance. I just bought a brand new top of the line set of rubber for $1,200 in March 2025, and my prior tires were worn with low tread but literally perfect, not a trace of wobble from 50-80mph, and not a trace of uneven wear. Literally not a trace of uneven wear. The new set had a significant wobble as soon as I left. I brought the vehicle back a couple weeks later they claimed to adj the balance and adjusted the alignment. The Ford Edge still wobbles, characteristic of a bad balance job, so it feels perfect up to 55 or so then it wobbles up to 75 then it feels like no wobble. So it is definitely not balanced. My front tire now has a road sound that is not crazy loud, but I can hear it, so it is not aligned or balanced or some mix thereof. The sound is characteristic of toe being off, I think. The car still wobbles around 55-70mph, so bad it makes papers in my truck violently shake. I then bought a gravity alignmment tool at Harbor Freight, and checked my wheels balance at home. And sure enough, two wheels were significantly out of balance. I took the ford edge immediately to a Ford Dealership and said nothing for history, just it shakes a tiny bit and had a road noise that should not be there, and they adjusted my alignment which was totally off. The dealership showed the before and after. Front wheels are supposed to barely turn to the inside, common knowledge. Not perfectly straight on and not barely to the outside. My front right was barely adjusted to go to the outside. The VIP tech did not understand alignments, and someone adjusted one wheel in the wrong direction. When TODD was at Topsham, this was a well run ship, I always had spot on alignments with Gary the tech at the time, and never ever had severe balance issues. The VIP when the manager was Todd was awesome. The VIP with no manager named Todd is not good. The new manager and techs are not trained to be expert, they do not perform at an expert level, and should not be advertises as professional, tires are really expensive and between Katies set and my new set, the techs incompetence is really costing us. We will be looking around to go elsewhere and will spread to word to avoid VIP for now in Topsham for seemingly shoddy work. the video shows 4 seconds slow highway speed on rt 196 in a section with no bumps, cracks or potholes, see how crazy the paper wiggles. Ugh. Very disappointed. Update, the front right wheel was a whopping 1oz off. No wonder it wobbled. This was after two visits in a row to have vip the new tires they put on, the second they balanced them one was 1oz off. Dan Foshays in Hallowell repaired it correctly w road test balancing and the youngest tech in that place looked like 40, their office (dan Foshays) had 25 sq feet of certifications included a thank you from the BBB.

Never think of going to Walmart for my vehicle needs, but I was in need of 2 tires and its Memorial…read moreWeekend, and most places are closed or won't be able to see me until next week. So, I checked out online, if they even carried my tires and they had them! So, I called and the sales person checked to make sure if he had them in stock and they had 6, so yeesss! Then I asked him, what are the chances the tires could be put on today, and he responded, come on over!!! That was great! Out we headed and when I arrived, I was waited on immediately and I was in and out of there in about 30 mins!!! The staff were friendly and helpful and very polite. I know that I probably caught them on a "not so busy time", but either way, I was pleased. While we waited in the garage, they have seating with a tv to watch and a little kids table with coloring books and crayons, which was great for me, since I had a couple of kids with me. Overall, very happy and the price for the tires were waaaay below anyone around. So, if you're in the area or need some work done, check out Walmart Auto Care Center.

sunday was driving my Silverado ,info system came on telling me drivers side rear tire low…read morepressure, down to 12 lbs ,had a battery tire pump,pumped up tire to get me home , a tire shop in Yarmouth was closed ,went to VIP was told come back Tuesday (hello ). first thing Monday morning tire flat, got it pumped up again and got the truck to Town fair tire in Topsham, they took vehicle right in and took tire off patched the tire , was really glad how I was treated and addressed my situation promptly where as I needed help right away being a caretaker for disabled. Cant say enough how I appreciate this business ,they have treated me great every visit for the past 4 years.

Having an appt for a tire rotation and telling the guy I had to wait, I sat over in the waiting…read morearea, looking at the monitor...checking to see when my car would be in and the estimated wait time. The monitor said, "when you see your name removed, your car will be ready." Imagine my surprise when I looked out after 1 hour 15 minutes and saw my car in the lot. I went up to the desk and said, I'm ready to check out, may I have my keys? The guy said, I'm sorry, but we were unable to rotate your tires due to a gash in the tire. You can buy a new one and we can do an alignment. No one ever came to the waiting area to tell me, so I was sitting there for unnecessary time. He showed me a photo of "the tire"....and it wasn't even MY CAR. I stopped at the car dealer on the way home - they checked the car and there was no damage to the tire. Talk about piss poor customer service. I will never EVER go back. ETA: And not only that...they tried calling my home number! I was RIGHT THERE, NOT MORE THAN 10' AWAY.

Lee's Tires on Gurney Rd in Brunswick has provided consistently good service within their…read morewheelhouse for my aging Toyota. Oil changes, suspension services (axle,alignments, bearings), brakes, inspections, tires all at very competitive prices. The only drawback is that they are always busy, and appointments can be several weeks out. Highly recommended. They always clearly explain both their findings and the options, which I greatly appreciate. Plus they install my owner supplied headlight bulbs 4 me for free!

I was in a very stressful situation when I got a flat tire late on a Friday night. I was able to…read moreget my car home, but I was worried that getting a new tire on my car on a busy Saturday morning was unlikely. I called many shops as soon as they opened, but none could fit me in except Lee's. I spoke to Jason who helped me from the moment I arrived. He got me a quote on the spot and his team had my tire replaced in 15- 20 minutes! I was able to drive away and resume my weekend as planned and I was so relieved! They didn't charge for the last minute rush and the tire price was incredibly reasonable. I cannot recommend this shop enough!!

Had an all around terrible experience. Came in for an oil change and a state inspection, and I was…read morefailed for a front link in my suspension. They wouldn't tell me how much it was going to cost to repair because it was the end of the day, even though they were the ones that moved my appointment an hour later. I took my car to another local shop for the repair and nothing was wrong with my suspension. VIP is total crap. I should have listened to everyone before, and I learned the hard way.

Bought wheels and snow tires from Tire Rack, and had them delivered to VIP Tires (they have an…read morearrangement with TireRack). Set up an appointment with VIP for a few days after the expected delivery. Tires/rims were ready to put on my car when I arrived at the shop. In and out in 30 minutes. Great service. As they requested, came back ~25 miles later to make sure the lug nuts were torqued appropriately. Quick, friendly service then, too.

This place is awesome! It was the day after New Year's and every place was slammed! Chris answered…read morethe phone and immediately said come on over and he would take care of me! He did exactly that! He knew exactly what he was doing and was able to help me right away! If you're ever finding yourself in Topsham or in the surrounding areas, I highly recommend coming here! They have a huge collection of tires and you will not be disappointed! Thank you again Chris for making my day! Seriously helped me out and got me some brownie points for my mother-in-law! Also, if you're ever swinging by Morning Moose Coffee, down the street, come say hi and I'll take good care of you!

I made an appointment the week before, went there and they lost it. Hmm…read more Made a second appointment while I am there. Go to it and it is lost again. I am asked if I am buying new tires. No, I am getting tires I bought from you last year put on. No apologies, just lying to my face, straight money grubbing. Put profit before integrity.

called and got an estimate, same day appointment, only about a 30 minute wait and the price was…read morereasonable. the mechanics were very straightforward with me about what could be done. they had Apple Pay and took credit cards.

Super kind staff, when we got a flat at 3pm on a Saturday they had us in for a consult. They…read morecouldn't replace the tire on the spot and the hole was too big to patch but they gave us everything we needed to make a diagnosis of the problem and advised us how to get home safely on our spare. They wouldn't even let us pay them for the time. Thanks for the care Sullivan Tire