It's truly been wonderful working with you over the past couple of months. We've seen such…read moreincredible progress in David--not just in his speech, but also in his confidence and willingness to communicate. Your patience, and creativity, have made a huge difference. It's clear how much thought and care you put into each session.

We had a deeply disappointing experience here…read more We were charged a total $636 for initial one-hour evaluations for each of our 2-year-old twins. After that, we were billed over $80 simply to have printed evaluation results explained to us. Ongoing sessions were billed at $107 per 30-minute session per child. However, sessions frequently began 5-10 minutes late while still ending on time. Over multiple visits, that lost time adds up -- especially when you are paying over $200 per hour across two children. Because we have twins scheduled at the same time, we were required to spend the first 15 minutes with each child individually. Once the parent stepped out, the remaining time was unproductive due to distress. The only alternative offered was scheduling separate appointments on different days, which would require 4+ weekly visits -- not realistic for most families with twins. In total, we spent $1,362 for roughly four hours of combined evaluation and treatment. The guidance we received was minimal and not meaningfully individualized. We left feeling that the structure of the appointments prioritized billing efficiency over therapeutic effectiveness. Our family has participated in structured, outcome-focused therapy programs for nearly a decade, so we understand the importance of consistency, parent involvement, and realistic expectations. We are not unfamiliar with the process. Our concern was not about difficulty or slow progress -- it was about transparency in billing, reduced session time, and a rigid scheduling model that did not align with what was communicated or what is workable for families with twins. Raising twins is already incredibly demanding. We came here looking for structured, actionable support and instead felt rushed, overcharged, and unheard. Families deserve clear transparency in billing, full use of scheduled time, and treatment models that actually work for real-life parenting situations.

We are pulling our autistic child from Breaking Barriers despite loving his techs and BCBA…read more Repeated scheduling failures, "clerical errors," and rigid fee enforcement directly harmed our child and were consistently minimized by leadership. Parents of neurodivergent kids should read this before enrolling. We are leaving Breaking Barriers Therapy Services despite genuinely positive clinical relationships. That alone should tell you how terrible our experience with the company has been. Let me be absolutely clear: the clinicians were wonderful. The company itself is reckless, incompetent, and emotionally unsafe for neurodivergent children. Over the past year, we experienced constant scheduling failures, last-minute provider cancellations, and shockingly poor, cold communication. On multiple occasions, we arrived for scheduled sessions with our neurodivergent child and waited up to 20 minutes, only to be told that "communication fell through the cracks" and no technician was available. I had to drag my screaming, kicking child, who didn't understand why he couldn't go play with his friends, back to the car with two other children in tow. These are not minor inconveniences. For a child with ASD, PDA, and anxiety, unpredictability and disrupted transitions cause real distress. Breaking Barriers treats these disruptions as clerical problems. In reality, they were preventable clinical harm that leadership repeatedly minimized. One incident alone should disqualify this place from working with vulnerable kids. During a 12-4 session, we were texted at 3:15 asking if we were coming to pick our child up. When we said no, because the session ended at 4:00, we were told a "clerical error" had occurred. What was not disclosed at first was that staff had already packed up our child, taken him downstairs to wait for us for 15 minutes, then reversed course and told him to go back upstairs and resume therapy. That unnecessary transition reversal sent him into a full dysregulated fit. Any competent ABA provider understands how destabilizing false transitions are for autistic children. The fact that this happened, and was later dismissed as a clerical issue, speaks volumes. And then there is the billing. When our child was sick and we followed illness guidance, we were charged a no-show fee that leadership later reframed as a "waiver" rather than acknowledging error. When the company canceled a session last minute due to staff illness, we were charged a $50 cancellation fee for overlapping OT services we reasonably assumed were canceled as well. The only alternative offered was impossible to attend due to work and childcare constraints created by their own cancellation. When we contested the fee, leadership insisted ABA and OT are separate divisions. When we asked who we should contact to cancel OT in the future, we were given the same phone number we had been texting all along, directly contradicting their own explanation. We escalated calmly. We documented everything. We acted in good faith. Based on our direct interactions with Josh and Jenn Taylor, executive leadership consistently prioritized policy defense and liability mitigation over the emotional safety of our child and the lived impact on our family. That is our honest conclusion after exhausting every internal avenue. If you are a parent of a neurodivergent child who needs predictability, transparency, and basic human judgment, understand this clearly: this organization will make your life harder, not easier. Your child's nervous system will be treated as collateral damage of "clerical errors" and rigid policy enforcement. We are leaving not because of the therapists, but in spite of them. We strongly urge other families to think very carefully before trusting this organization with their child.

Denise is very creative and professional in her work with children. She keeps interest up with…read morevaried assignments and resources to enhance learning and progression. I would highly recommend her services.

Legendary Pediatric truly cares and helped our child get better. They are the 3rd pediatric OT…read morecompany we have gone to over the years, and it has been far and above the best experience among them. They made the schedule manageable and appropriate for the level of care she needed. The homework assignments were personalized and simple to do so they could fit naturally into our lives, while still being very relevant to what she needed and helpful for her. We saw progress at every 3 month interval, and in less time than we expected, she was testing within the appropriate range and no longer needing care! Thank you for supporting our child and our whole family. Thank you for helping prepare our daughter for life. Thank you for caring more about her wellbeing than strictly profits. Thank you for providing the service you do for us and others!

My daughter was incredibly excited to begin therapy here. She attended for several months, during…read morewhich her therapist repeatedly canceled her appointments the same day they were scheduled to occur. Of course, the inconvenience this posed to both my daughter and myself was never considered. However, when our family suffered a sudden death, and my daughter needed a same-day cancelation, this organization hit her account with a $75 charge. Policy or not, this is bad business practice and goes against everything this company claims to stand for. We expected understanding. We expected support. Instead, it was all about the money they felt they were out. This also happened to be the time my daughter let them know she would be discontinuing therapy at Courage Reins because she felt they were not adequately paying attention to or addressing her mental health needs. While we were told repeatedly this charge would be refunded, it was not, and both our calls and e-mails were ignored. Never mind the likely thousands of dollars they billed our insurance, they felt entitled to an additional $75 as a punitive measure when our family suffered a loss we could not have anticipated. Beware. They pretend to care about the mental health of their clients, but it's really all about their bottom line.

The staff is wonderful with the kids. They are caring, kind and super patient with everyone. Along…read morewith the staff they also have volunteers who come and help. The Aminals are trained very well. Even with kids in a full scream they are perfectly calm.

My mom was stubborn about getting on to Hospice services, she wanted to wait until it was…read moreabsolutely necessary. As a caregiver, I wish I would have been able to bring on Inspiration Hospice much sooner! When we did call, it was urgent and Inspiration matched our urgency! We needed the help of this Hospice team. We were overwhelmed, and sad, and shocked, the Inspiration team came in and guided us through decisions, ordered a medical bed and all the necessary equipment. The people that came in became family as they lovingly cared for our mom and taught us how to support mom when we were on our own. The process was overwhelming, because we did not know what to expect, but the added support and guidance from this amazing staff made her last week survivable and she was able to pass with peace and dignity. Words alone are not sufficient to describe how grateful we were to have Inspiration Hospice in our home to help us take care of mom.

My wife's mom was always so strong and independent ...we never had to worry about her until all of…read moresudden everything seem to go wrong at once. It was the start of the pandemic and my mother-in-law's decline. Not only did Inspiration to so much of the thinking for us in terms of nuts and bolts (you need a wheelchair, a walker,...so many things...and all at once) but also helping us see the medical needs in the short and the long term. But just as important was the heart and real concern they showed to us and my mother-in-law. And when we had to make the harder calls, we had the intelligence and compassion of the staff to help us through. They went above and beyond and we will always be grateful.

When our Mom was in memory care until her passing, my sister and I depended on the caring,…read morewonderful people to help us and to help our Mom. They spend time with her, communicated with us, notice patterns and helped her have company, be happier and looked after. I can't imagine not having their insight and help. Highly recommend! Thank you Beyond Senior Care,

Applegate was amazing. The care they gave to my Father-in-law was outstanding. They were kind,…read moresweet, loving and friendly. Would answer any questions we had and would just sit with us and my father in law for hours. I can not recommend this company enough. The service and care is beyond exceptional.