On July 22 2024, Ernie Ledesma asked me what I want to be able to do after PT. My response:…read moreswimming, social dancing, and Pickleball. He told me that to get there he would have to rough me up. I had complete left knee replacement on July 28, 2024. On the first day my knee went from 42 degree bend to 80 degree bend. Wow! On August 30 2024, Ernie released me to resume all activities. That was 6 weeks and 1 day after complete left knee replacement. I played Pickleball that same day. Thank you Ernie for setting the bar so high. It motivated me to do all the home exercises between appointments.

This place is outstanding- modern facilities, knowledgeable and dedicated staff, and personalized…read morecare. I am so lucky I found Ledesma Sports Medicine for my physical therapy (total knee replacement). The owner Ernie takes pride in his teams dedication and commitment to each patients recovery- making himself available whenever a question arises (even offering to be available for out of hours consultation). Ernie works closely with my surgeon- both closely monitoring my progress. Because of Ernie and his team I am ahead of schedule towards recovery from my recent knee replacement surgery.

Years ago, I broke my wrist really badly, and they did my surgery, and then all the therapy I…read moreneeded to be able to use it as before. They took excellent care of me, and I have had no issues with it since the accident. I recently had them check out my artificial hip, which, after many years, has started popping out of joint. I originally had the hip done at Augusta Medical College, but it now needs a revision. Dr. Holtzclaw examined me and is a good man to deal with. I am now waiting on clearances from other physicians to have it fixed. The front office personnel treat you like family. If I could give 7 stars, I would!

I had a generally positive experience with the medical side of Chatham Orthopedics. The doctors and…read morenurses I interacted with were professional, respectful, and provided good care overall. That said, my experience with the billing and payment process was extremely frustrating. Before surgery, while I was injured, vulnerable, and had not even had time to collect a paycheck, I received multiple separate payment demands. The surgery center told me I needed to pay about $2,000 up front and indicated that was the only up-front payment I would be responsible for. Then the physician's office contacted me requesting another $1,500 and also represented that as the only payment I needed to make. After that, the anesthesiologist contacted me requesting roughly another $1,000 before surgery. It felt relentless and deeply stressful at a time when I was already dealing with a serious injury and preparing for surgery. I ultimately paid the surgery center, but the whole process became even more frustrating because my insurance out-of-pocket maximum is $3,500. Because of the way these charges were handled, my insurance has been slow to catch up, and I have had to keep paying money out of pocket even though I should be at or near the point where my insurance covers 100%. I understand that medical billing is complicated, but the way this was handled felt disorganized and unnecessarily aggressive. The care itself was good, and I respect the nurses and doctors, but the financial experience left a very bad impression.

Nurse Practitioner Jessica Hester really good. Appointments…read morenot necessary when using the clinic. Wait times really short. My biggest problem with place was security guard staring phone. Two of my visits were most problematic. Guard ticked away in a corner on pending something. Second time two elderly mobility challenged people trying to get into car were having a lot of problems. Security guard was 15' away but did nothing but play with his phone. It took me 15 minutes help both and guard NEVER ONCE stopped playing with phone.

Trying to contact the office to make a follow up appointment is a task that that makes climbing…read moreEverest without oxygen seem simple. They don't answer the phone. They don't return voice mails. And they don't seem to care that you're in pain because you can't get them to schedule your treatment. My animals get better care from their vet than I've gotten from these people.

Great Dr. Explained everything and all my options in a manner I could understand. Answered all my…read morequestions to my satisfaction.

Good service when your in the office. Nearly impossible to speak with anyone over the phone. Do t…read morebother leaving a voicemail with Dr. Palmer's staff. They will NOT call you back.

Optim Orthopedic SUCKS!!! Three stricks and your out!!!…read more If you like being treated with disrespect and like mindless cattle being hearded to slaughter go to OPTIM ORTHOPEDIC. Liked doctor OK seems to know what he is doing but is too rushed to hear what you are saying or listen to anything new. I HATE office staff and office manager refused to come to talk with me for the second time today. They will not get another penny of my money they are not the only group in town and the other group worked on me for a Workers Comp and were 100 times nicer. The only problem is my insurance has alreay paid for my MRI and they keep making excuses why I can not ge a copy of the MRI - I called insurance company and advise and they are going to demand a copy be mailed to me or they will recover full refund and make me not liable for the bill so a new doctor can make one. Today I wated 45 min for a copy to be made asked for office manager. The girl left came back 1 min later said supervisor on phone and office manager wanted to know what I wanted before she would walk up to front. I told receoptionist she walked off came back 1 min later and said supervisor said to have a seat and she would be with me in 10 - 15 min when she finished her call. I told them I already waited 45 min and I could not wait any longer that this was my third attempt to get a copy. I have had every excuse under the book given to me from I have to see the doctor before they will give me a copy, the girl is done to lunch and their machine is broken. At this point my insurance can deal with them. But they need to know that word of mouth and social media could real hurt their business.

My family and I were not happy with Dr. Kamaleson at all. He overcharged us for a simple sprained…read morewrist and it cost us $1600.00. They couldn't really explain why it was so expensive, but they wouldn't remove the charge either. His office basically dared us to send a letter to their billing department. Don't make the mistake I made. If you are referred to this doctor, don't go to him or else you are risking being overcharged. There are other doctors out there.

Dr. Victorica is the best. My 14 year-old son is a huge fan of his, as am I. He is thorough and…read morecompassionate and really listens and communicates with his patients. He is genuinely concerned about the patients' well being and takes his time to diagnose and prescribe the best treatment plan available. His staff is equally helpful including his nurse, Barbara and the ladies at the front desk, Monique and Monica.