I had my first appointment this week at Kennett Family Practice. As a new patient I found them…read morewelcoming and concerned for my health. Everyone from the receptionist to the med tech to my PA made me feel like my concerns were important. They took more time than I expected to explain procedures and results.

I've been coming here for almost ten years and I love this group. You can always get an…read moreappointment and the wait time before you are taken back is always short. I choose to see the P.A. in this practice because he is so thorough and detailed. His judgement is impeccable every time.

Best doctors and staff! I recommend this office to everyone looking for a pcp…read more I see Dr. John and he's fabulous. He is extremely thorough, includes you in your healthcare decisions, and responsive. I can send him a portal message and he will respond within the day even on weekends. Heather, the phlebotomist is exceptional. She is the only person I will allow to touch me for blood work. All of the the front desk is great, I just wish there was more of them. The wait time on the phones can be very lengthy upwards of 20+ minutes.

2nd time being helped by Dr Schaeffer in 10 years for severe lower back pain. He is very friendly,…read morecourteous, comprehensive, asks lots of questions and provides lots of relevant and helpful information. Highly recommend. Office staff was very helpful and courteous as well. All good.

Great doctor who spends needed time with his patients. Listens and hears what's being said. Is…read moreinformed with studies and new treatments. Explains readily all aspects of care. Skilled in mildly invasive treatments. Wonderful bedside manner. Have known him for 17 years. Also just a nice human being.

The office manager and staff are rude and condescending. Dr. Ferraro is incompetent. When I went to…read moresee her, she did not address any of the problems that I had intended to discuss. Instead, she asked what supplements I take and then walked out of the room! I originally came to this practice because I saw Dr. Knox who was amazing however he retired. The other doctors that I saw there equally ignored the problems that I wanted them to address. When I tried to change doctors to Dr. Paula Berry who recently joined the clinic they told me that I could not see her, and she would not see me because they said that I had changed doctors in the clinic and berated me and were nasty and hostile. I have never been treated rudely by any physicians office! I suggest avoiding this practice.

The receptionists treated me like I was interrupting them. Very rude. Talked down to me on the…read morephone when asked simple questions. Waited for an hour and was called back by mistake and sent back out I. The waiting room for 20 minutes. Seems like this office is disorganized.