The place is so run down. It smells. Patient care for those who need short term care need to be…read moreimproved. The food they serve is awful. My mom dislikes it there.

My husband received great care at Fresno Community and transferred to a rehab center closest to…read morehome on a Friday. I met him there after laundering his clothes, same day. As I surveyed the facility I had a bad feeling. Unsanitary conditions and lack of care. I literally cried the whole way home feeling I abandoned him in a place that my intuition was telling me to get him out of there. I pulled over half way home and called him. I told him I would come back and bring him home. He stated he would stay through the weekend and see how it's goes. My intuition was dead on because the next morning he had a friend extract him from the facility. Here are some reasons. Treated as if he was there to get oxycodone, could not be further than the truth, nurses weren't licensed as portrayed, told he would have to schedule which day he'd like to shower. The safety bar in the bathroom was the exact opposite, it was an unsafety bar as it appeared attached, when utilized it came right out of the wall and he almost fell over. When he reported it to an attendent, she said "oh well". As I spoke with him on the phone, it was so loud in the background, only to discover it was the employees chatting loudly in the hallway. Having been in a car accident, 10 broken ribs, collar bone and head trauma the unlicensed woman said she had to check his genitals! Fresno Community nor the Fresno VA Hospital that he stayed at for a few days after Fresno Community didn't find a reason for that. The woman that bullied him has a name close to Mydole, not sure of spelling. Any Veteran in need of care, please do not go to this facility that has a pretty driveway and great security gates to give false impression of what is inside. Please don't let your family member stay there!

This facility went above and beyond with the care that was provided for my mom…read more The staff was so helpfull, kind and quick to respond to any concerns we had. They truly have our trust and confidence in superior care. Special thanks to Manuel who we saw dailey and was very helpfull. Darren and Jeanine

My aunt, in her nineties, spent 4 years in Bethel Lutheran Home's Skilled Nursing…read more Our family remains very impressed by the exceptional care, professionalism, and kindness consistently offered at Bethel Lutheran Home. Without any hesitation, we recommend Parvinder Samra, the Director of Nursing, and her remarkable staff to any family looking for excellent care for a loved one.

The care was excellent , my mom received while recovering from a stroke . Staff had many activities…read moreto keep her moral up and the physical therapist and nursing staff were so caring and personable . The care my mom received was stellar . The staff made such a difference in a very caring warm environment . The dining experience was wonderful also , I loved the extra effort coordinated either activity director and the chef to add some fun and joy to my mom and others recovering . I will be forever grateful for Morning Star and helping my mother at such a difficult time regain her strength and keeping her spirit upbeat .

My father was at this facility for about 4 months and he had nothing but good things to say about…read morethe staff and level of care he received. Special and sincere thanks to Valerie and her assistants who made sure my dad's needs were fully met

This a great place, my grandparents are very happy with Palm Village. From them caring staff to the…read moreknowledgeable administration I get the impression that the clients best interest is always a priority. I'm glad that we found this place for our grandparents!

This place was great while my dad was staying here but during his last hospital stay out he passed…read moreaway. Now the part that upsets me is that they packed up his stuff and when my mother and brother and I finally had the courage to go through my dads stuff there were things missing. My dad's tablet which he loved and had memories and memories of photos on was gone. When we called to asked why the most we got was it wasn't on his inventory list which I can understand their side of the situation but at the same time all the staff that worked with him knew he had it they knew it belonged to him, the idea that someone took something from someone who just a 48 hours prior had passed away is just sad and inconsiderate, so make sure your loved ones inventory list is updated since that is the only way this place can keep they sticky fingered staff honest.

I can't thank Rachel enough. This has been a difficult time for myself, my family and my Mom…read more Rachel was always there for me, anytime day or night. She listened to my concerns and had a resolution that worked for everyone. The caregivers were great, and so good with my Mom. I don't know how I would have gotten through this without them! Thank you Rachel and Courtney too! You are truly angels!!

My Mom has been receiving home health care from Sequoia Home Health, Kris, the owner & RN is…read moreamazing, very caring & very nice. Linda the physical therapist is very caring & very nice as is Maty & is Foua the occupational therapist. Incredible, compassionate care! Many thanks!

My mother spent the last three years of her life in the Skilled Nursing Facility at the California…read moreArmenian Home. Our family is so appreciative of the professional and loving care she received. My mother's doctor was accessible and kind and his recommendations for comfort care made her last days peaceful. I especially want to thank Dr. Sidhu, Kathy the facility director, the nurses (especially Tiffany) and all the wonderful aides who do the daily care. Even the gate guards Dave and Julian were wonderful. Even though my mother was bedridden she was always clean, well fed and given her medications as directed. Thanks again to everyone in skilled nursing from the Nemechek family.

The grounds are beautiful, but the communication of nursing staff with patients and their families…read moreis poor. Attention to patient needs in skilled nursing varies greatly by nurse.

Good looking on the outside but you're fooled when you walk in. It's dirty and paint is chipping…read moreevery not only this but there are flys surrounding the patients and cobwebs growing all over the room. The room is crammed with patients thrown into it. Their service sucks, they move slow and with no urgency. They use no gloves and that's very unsanitary. The workers looks like they would rather be anywhere else but at their job. They don't change their patients and leave them in the same clothes. They ignore patients asking them for stuff and find excuses when you call them out on it. don't bring your elderly loved one here.

My name is Esther Gonzalez, I Was transferred to this facility for physical therapy on August 26…read more Today is September 22 and I've received three days of physical therapy. Not only that I now have a hernia Due to their negligence and never supplying me with the equipment I needed such as a trapeze to help me get up instead I was left to find my own way to get out of bed. They left Us for two days without any running hot water therefore we couldn't shower. The state is currently investigating them for malpractice. If you or your family member have a complaint do not file a grievance form because their staff throws the forms away. There are many more grievances with this facility. Administration is the root of the problem, It's systematic and has to stop. However, I will say there are some amazing CNA's and RNs Working at Rolling Hills care Center however they do not deserve these wonderful people.

This place is nice. I really appreciate everyone who works here. A big thank you to Kanwaljat Kwai…read morefor helping my Mom. And all the others from Speech therapy, PT, OT, CNA & nurses. Thank you all for taking good care of my Mom and others.

I am heartbroken and outraged by the gross negligence of the skilled nursing facility where my…read more91-year-old grandfather was receiving care for his physical therapy. He was supposed to recover there and return home, but because they failed to properly monitor his catheter, he developed a severe infection. He was transferred back to the community hospital, and the infection entered his bloodstream. Ultimatley, he passed away. At one point, we spoke with the director in charge late in the day. While we voiced my concerns, she didn't even make eye contact--she packed her bag, shut down her computer, and got ready to leave. It was clear she had no real interest in addressing the issues, and that moment reflected exactly why the facility runs the way it does--with indifference and a lack of accountability. They never followed directions, and any time I asked questions, no one knew the answers. They blamed the previous shift instead of taking responsibility. No family should have to suffer a loss because of such neglect. I urge others to stay far away from this facility. Their inaction cost my grandfather his life.

I would give Sierra Vista 10 stars if I could! I was apprehensive about my husband being…read moretransferred there because it was only rated 3 stars, but I really had no choice. They are the only facility in the Fresno area that would accept someone with his diagnosis. When I removed him from his previous facility that was rated 4 stars by Clovis Community, he was so weak that he could not sit up or stand because he had lost nearly 30 pounds because of their poor care. The receptionist at Sierra Vista was very welcoming. The staff was friendly and I could ask any staff member about his condition. At his previous facility I was only allowed to speak to one person and she never gave me answers to my questions regarding his weight, BP, etc. Sierra Vista's dedicated Physical Therapy staff was able to get him up on his feet and walking again. I am extremely thankful for them doing that! When he was discharged to go home many of the staff hugged him goodbye or gave him a kiss on the cheek. They will be happy to know that he is still up and walking. Thank you Sierra Vista!

The CNA's are the best. The Physical Therapists were great. Nursing Staff were always ready to…read moreattend to your needs. THE FOOD IS TOTAL GARBAGE. I was there three months b/c of a car accident. If I had to put some one in this home I believe I would feel good about the general care. I of course would have to bring meals for my loved ones because honestly their food was not edible. HOWEVER **** if you are there with a wound this is not the place to be. My wound nurse decided to oil up my wound then proceeded to tightly bandage my wounded leg. This was not the surgeons orders. Wound nurses are suppose to be a specialized skill. Well this one wasn't. I went home thinking I was finally on my way to recovery. Three days later my wound had opened and I could see the hardware in my leg. Hugh hole. Returned to E.R. Turns out the infection had turned to MRSA and I had to be readmitted to the hospital to open the wound, clean it out, remove the rod in my leg. So now I'm back to square one. After the hospital I went to Willow Creek. Not my choice but because I now had MRSA I needed to be in isolation. DON'T GO HERE. Everyone is lazy. You rarely see your CNA, your nurse is NEVER on time with meds, and sometimes my call button would be on for 1 1/2 hours. Not the kind of place I'd send my elderly. This place is ABSOLUTELY THE WORST! This is a long account and I'm skipping the next 4 weeks. The long and the short of it is: I loved the people at Sierra Vista. Watch out for the wound nurse, make sure you can deliver meals to your loved ones. And remember to stay away from Willow Creek. I would have given this a 5 because I loved the people. I subtracted for the terrible food and the unskilled wound nurse.

In the time that I've been with Orchard Post Acute I have seen nothing but caring and friendly…read moreemployees. You can tell that the people that work there have a passion for what they do. Not only are the staff amazing, but the facility is tidy and well kept. The open hallways are always welcoming and free from clutter. Resident's seem happy and well adjusted.

My Dad was admitted here during the COVID pandemic. We were not allowed to visit him and had no…read moreidea the living conditions were so inadequate. I received a call one day informing me that they had dropped him and he hit his arm and head. We finally got him released and I was absolutely horrified. He had lost so much weight and was skin and bones. I cried when I saw him. He passed away shortly after. I would never recommend this place to anyone.