Choosing an assisted living home for a loved one is such an important decision. Fresno Guest Homes…read morewas recommended to me and I'm so glad we moved my mom into one of their amazing homes. They provided comprehensive services to my mom and to us as a family navigating new decisions. The customer service was unbelievable! From the owner, to the administration, to the staff caring for my mom, we received the best service. This team listens, communicates, and cares for families. My mom was impressed with the food, the special touches she was able to make to her room, and the attention the staff gave to her in terms of grooming & activity. The team coordinates all medical needs if you choose. I wouldn't hesitate to recommend Fresno Guest Homes and I would trust them with any family member. This team is truly a group of good people that have a heart for taking care of care of others.

Went to visit family member very impressed with housing,rooms,cleanliness overall visit. Have…read morenothing bad to say

Should be called "Disgraced Home Kare." Owners couldn't care less about your loved ones. They just…read morewant to charge you up the ying yang to keep the mortgages going on their two care homes as well as their own big home a block away.

I am very impressed with Grace Home Care. The facility is always clean and the staff are very…read morefriendly, caring and attentive. The residents are well groomed with good hygiene and no foul smells. Overall, I am very pleased with the care.

So my mother-in-law was there I'd like to break down the care. The staff is nice. It's clean. The…read morefood is good but for memory care there are lots of downfalls first they keep everybody around the small television in our room. They promised many activities and things they'll do, but it never happens. they have a nurse practitioner which they call doctor because he's a doctor in another country and Lvn named Nate who lacks complete empathy and compassionate, and should not touch any patient their. The medicine staff and caretakers are great with the patients when they can, but they're very short staffed I feel oakmont is a great place. It's very expensive but they need more Staffing so be aware that they over promise and undelivered what they can give you but they are trying.

Facility is so clean and everyone seems happy to be there and there no smell and have a lot of…read moreactivities for the seniors. Staff is very friendly and personable and seem to care for the people living there.

I wish I could give Westmont of Fresno a higher rating, but unfortunately I had a very…read moredisappointing experience. The two stars are solely for the facility itself. The building is beautiful, very well maintained, and clearly cared for with attention to detail. The grounds are lovely, and their memory care unit offers a generous amount of space for residents. If my review were based on appearance alone, it would be five stars. However, that is where my compliments end. We have been searching for a memory care facility for my father, and with his discharge from a skilled nursing facility approaching, we were feeling the pressure to secure a placement. My first visit to Westmont was discouraging. No one was available to give a tour, and the front desk staff was extremely unfriendly. I was told that tours only happen on weekdays between 9am-5pm and that "most people take the day off work" to do them. When I asked for a pamphlet or business card, they had nothing to give me. On our second visit, midday on a Thursday, we again encountered unprofessional front desk staff. Two receptionists were chatting, and one was practically laying across the counter, barely acknowledging me. They seemed annoyed that I needed help. Again, the person responsible for tours was not there despite it being within the hours they had previously insisted on. The maintenance director ultimately met with us, and while that was unexpected, he was great, very kind, informative, and gave a great tour. The memory care unit itself looked well-kept, so we decided to move forward. I spoke with their Community Relations Director, completed paperwork, and provided our credit card for the refundable $500 deposit to reserve a spot. We were told there were two spots available and four families trying to secure them, so we pushed hard to get everything done quickly. The skilled nursing facility's social services manager moved mountains to complete the necessary documentation within days, and Westmont even came out to do the care assessment. And then...nothing. No updates, returned calls, or responses to emails. Eventually, the social services manager was told that Westmont would not be accepting my father. She requested a reevaluation because the notes did not match his diagnosis, suggesting there had been a mix-up, but Westmont ignored her as well. I made MULTIPLE attempts to contact their Community Relations Director and never received a single reply. Not even a courtesy call after taking our deposit (which they stated was refundable, but no one communicated the process for that either). Regardless of the reason, whether the spot went to someone else or they determined he wasn't a fit, the professional and compassionate thing to do would have been to communicate that directly to us. Being ignored after we completed all the steps they asked of us was incredibly unprofessional and disheartening. For a facility of this size, I truly hope this was an isolated incident. This experience made it very clear that Westmont is not a place I could ever trust with my father's care. That said, I believe things worked out exactly as they were meant to. The next place we toured was Paintbrush Assisted Living and Memory Care, and it has been the perfect home for my father. Their Community Relations Director, Reuben, was warm and helpful from the start, and their Memory Care Director, Traci, is an absolute angel. They treat us like family, and I feel my father is in the best hands.

Once you get your loved one in the facility the management team does not respond to phone calls and…read moreemails for several days at times. It has been necessary to hide phone number to get them to answer. The care team has a high turnover rate and some are not properly trained and behave unprofessionally. They are not licensed to administer a simple blood pressure reading or test a patient's insulin levels. The facility is very beautiful and clean and there are staff who are very kind and knowledgeable but improvement is needed. This review is not intended to reflect that all staff need to improve but to advise newcomers to address some of these issues prior to making your decision to place your loved one in the facility. I am more than willing to update my review when improvements are made.

My dad is dying... I would recommend Paintbrush Assisted Living over and over again. I have never…read morefelt more taken care of and have had this much peace of mind over my dad's condition due to the incredible level of care he has received here. Last year my dad entered Paintbrush after a hospital stint and within two months, he was so happy and doing so well. He decided to check himself out of Paintbrush because he thought he was healed, but Paintbrush was actually keeping him alive and healthy. Six months later, my dad had a severe brain bleed and was in the hospital for a month and then put on Hospice. I contacted Paintbrush in complete distress and Rueban remembered all the little details about my dad and who he is as a person and even visited him in the hospital multiple times. He completely took care of the situation and recommended the best Hospice team. When my dad entered Paintbrush he was unable to speak or stand. I was told he was not going to make it for another month but at the rate my dad is going he might go on for a very long time. He's so happy and he's talking and laughing with the med techs. They remember all the details about him, including what he likes and how he takes his medication and just monitor his overall well-being and mood. Visitor hours are at any time, which is so helpful for me because I live out of town and often will come see him very late at night. The food is like a four star restaurant, every time I see my dad eat dinner I am blown away by his meals. Everything is kept really clean, and my dad is on the highest level of care, so they check in on him constantly. They directly communicate with the Hospice team when anything goes wrong... my dad has fallen a few times and has had other issues and right away they communicate. I live in Los Angeles and I had no idea what to expect with care in Fresno and I would send absolutely anyone's parents here or loved ones. It's hard for me to be in town all the time so it's very important for me to know he's taken care of and treated with dignity. Thank you so much, Paintbrush. Your work makes a difference in so many people's lives and saves lives including my Dad's. Oh and interior! It almost reminds me of a Disneyland resort when you walk in. It's SO NICE and happy.

Paintbrush Assisted Living & Memory Care has been an absolute blessing for our family, especially…read morethe memory care unit. As soon as we met Traci, the Memory Care Director, we knew our search was done and that we found a place where our dad would be in excellent hands and cared for like family. Reuben was incredible as well and made the onboarding process so smooth during an already difficult time. When we shared how important it was to have our dad moved before the holidays, their team went above and beyond to make it happen. Every visit since, they take the time to check in on us and give us updates on how he's doing. It means so much to see how genuinely they get to know not only my dad, but all of us. There's such a feeling of kindness and investment in every interaction. Memory care isn't easy, and we know this journey only gets harder, but we feel so much comfort knowing that Traci and her team will be there to walk alongside us through it all. We are deeply grateful for the compassion, communication, and care they show every single day. Paintbrush deserves every one of these five stars.

Isn't it a shame that I can't give this place the 5 star review that I had planned. But after I…read morewas told that we cc6have packages delivered here and they would safely get into my hands,and 3 of 4 were unaccounted for, how can I? Amazon stated that they wrote given directly to a receptionist at the front desk. When . .my own caregiver went up to ad6,they were uncoverned. Other than that, the care is fine. But losing packages is a big deal with me.

I meant COVENANT POST ACUTE nursing facility at 3408 E. shields. FRESNO the cure is excellent. The…read morenursing staff is excellent. Their CNA's are good to. Excellent I recommend this place HAILE. I got here a couple months you need to check out the patio. It's beautiful STEVE.

My mom was at this facility for 3 months The care she…read morereceived at Oakwood Gardens was outstanding. The physical therapy department was instrumental in my moms recovery ( Robby and Doris ) The nursing aides are all very friendly and helpful They clean each room daily My mom loved the food Would recommend this facility to anyone who needs rehab

Worst place for your loved ones, worst sleeping accommodations, like sleeping on a camping cot , a…read morerestroom to be used between 6 to 8 person, showers 2 times a wk if lucky Community showers.No privacy .Worst food .So sorry that I was there for a short.I wasn't treated with dignity. I'm a Person.

My grandfather was a resident at this facility for less than a week before he had to call an…read moreambulance for himself at 2am due to falling in the middle of the night after no one answered the call button. No one was even awake until the medical personnel came knocking on the doors. My mother, who is his emergency contact, was not contacted until MANY hours later and all she received was a text message, not even a phone call. Extremely disappointed by the level of care he received. When you trust someone with your loved ones you expect them to be readily available and fulfill their responsibilities as caregivers.

The staff is extended family to me.my mom has been in there care alost1 year.Yes it is hard to…read moreplace your special loved one the people are so compassionate very patient .my mom is always well dressed. The staff even sends small videos such as her exercising with the group. The place as down home welcome hi I am home when you come to. See Mom.The staff are wonderful friendly people.Thank you all for caring.Tammy Heinrich's susans daughter.