I ordered 90 prints from them recently for an upcoming art sale. All I have to say is they are…read moreincredibly accommodating. I ended up ordering my prints with a very short window for them to ship in time and I misunderstood the site and chose hard copy proofs without taking a second to realize that hard copy proofs also have a shipping time (duh on my part). However when I emailed them asking to change the proof method, not only did they do it with no issues, they also responded to my email very quickly and very kindly. When I later also received hard copies in the mail (I'm assuming they had already shipped out before I asked to change the proof method, or there was a shipping cost involved that they wanted to not steal from me) they did come considerably damaged. To me it's no harm no foul, they are proofs and are essentially extra to my order + the print quality on them despite the shipping damage was very good. This made me more worried about my full order as I spent a large amount of $ on them after spending weeks trying to pick a printing company. But, when I emailed yet again, they responded to me by apologizing about the proofs and then telling me how my full order was in much more secure packaging. I'll be receiving my order this Friday, so I have yet to know if they will come unharmed. Overall, I think CatPrint is a pretty good service for small artists like myself doing art sales. The prints are definitely not full archival quality but they are definitely good enough for people like me. On top of that they were incredibly helpful in helping me fix various issues, one of which was entirely my fault, without making me feel like a burden. I do think they need to package their proofs better by at the very least placing a piece of cardboard as a backing in the envelope. In a world of big companies like Amazon, it's nice to be able to support a small business run by real people. I hope to use them in the future.

I don't know what's going on with this company. I don't typically write bad reviews anywhere but…read morethis is my $. I'm updating my review because I really tried to like them after I supported them for YEARS prior. I began using them a while back and a year ago I began using them again but my backings were wonky. I gaslit myself saying it's because they're a small company and learning pains ya-da-ya-da-ya-da. I thought they had gotten their stuff together but it doesn't seem like they have which is wild because the $ I give you doesn't come out of thin air. I see so many artists using them on social media. They keep advertising themselves to artists and making themselves a go to business FOR artists and their prints but the quality in printing is not ideal if you want quality nor is the shipping handled correctly. On top of that, Their go to is "usps handles packages how they handle it and we have no input in that". I'm aware of shipping companies and their notorious ways of handling packages, that's a given. But the prints are packaged and damaged in transit due to the poor packaging on their end which is INSANE because you pay as much for the shipping as you do for prints at times. If I'm paying you for a service out of my hard earned $, I expect to not have headaches and for you not give me any more. I assume you will facilitate the process on your own. How are you servicing others while messing up print colors and having artists calibrate for you when they don't have calibrated monitors ? We can't see what you see on YOUR end? Don't other humans I'm the company SEE these prints before they go out that they don't match the original artwork colors? Any regular Joe will be grateful to get their stuff printed here but if you're looking for specialized prints for collectors and artwork, this is never going to be that place ,unfortunately. 1 Star for Kathy. She's probably the only one holding that place together with her customer service skills. ‍