I never give yelp ratings but I found Paul stack so, knowledgeable, creative efficient and easy to…read moredeal with and very reasonably priced. this was not only individual taxes but he handled a large trust tax return for us and my brother sister and I are so impressed with him. plus his services are not just limited to Rochester NY as our taxes situation were in Conn., New Jersey and maryland. if you need any help, run - do not walk - and contact him. I swear I was not put up to write this - he doesn't even know I'm doing this review!!

I was very happy with the tax services that Paul Stack provided. He was professional and very kind…read more He answered all my questions and made me feel very comfortable. He had my taxes done the very next morning. I will be having Paul handle my taxes again next year.

My family and I utilized Shelton Financial Management for our Tax services for our taxes this year…read more And I must say the level of customer service and professionalism was very much appreciated. He valued our time and was efficient with the process. Thank you Mark

I have been going to Shelton Financial for many years now. The owner Mr. Shelton has always been…read moreprofessional and reliable. I have never been disappointed and always receive my refund in a very timely fashion. I also referred many other people to him and have never had a complaint. Affordable pricing and fast accurate returns. I definitely would recommend Shelton Financial Management over these large mainstream companies. Plus his help does not end once you have received your refund nor once tax season is over. Definitely cream of the crop!!

Fast, professional and friendly! Krissy really knows what she's doing and will answer any questions…read moreI have happily. I have been coming here for multiple years and won't go anywhere else. The office is warm, cozy and comfortable. She does more than just taxes and is efficient with a fair price! Call and set up your appointment with her!!

If you're a woman that wants to be treated with basic respect I suggest you seek a tax person who…read moreactually cares about treating all clients with equal respect. Thomas Petrella does not respect the words or wishes of female clients. Instead he would rather contribute to the toxic patriarchal climate of silencing women. He is rude and dismissive. Clearly he has treated female clients like garbage for his entire career and assumes this is normal business practice. GET YOUR TAXES DONE BY SOMEONE WHO TREATS ALL PEOPLE WITH RESPECT.

An accountant with Petrella Philips did my taxes and since retired. I had a question about my 2019…read moretaxes as it still hadn't been recvd by the IRS. They answered my question, but charged me an extra $290 ‍. Don't trust them. They aren't in it to help. They want your money,

Because of the very rude woman at the front desk I'd advise against doing any business here. No…read more"Hello" or "May I help you".. Just an overwhelming sense of her not wanting to be there. I would suggest H&R Block in Northgate Plaza where I was greeted with smiles.

Unimpressed walking into the office to the window. Spoken to rudely, which makes me disappointed…read moresince the phone call I made on Friday, whomever answered, was extremely professional, and fun. Customer service is extremely important.

Great service. Very responsive on all the tax, accounting and CFO needs for our small business.read more

From the owner: Business and Personal Accounting and Tax Servicesread more

Dana told me to call him on a certain day to set up a time and date to get my taxes done. Dana…read moredidn't return my call. That was horrible customer service. I don't recommend anyone go to him. I give him a zero rating. I will not be going to him again. This was done two years in a row.

Was hoping to get the get the experience a lot of others claimed to have but I did not. It was not…read morethe nicest interaction. He didn't talk politely to me (I was snapped at and wasn't allowed to talk). Poor response time and communication (numerous phone calls and emails). Also numerous errors on our taxes done by him. Glad we won't be using his services again

I just visited this IRS office after my tax return was flagged for security reasons. Unfortunately,…read moreI didn't have the required information in front of me so I had to schedule an in-person meeting. Super annoying. However I must say that the In-person visit was pretty straightforward. I opted for the first appointment time at 830am. Doors open at 8:30am, so no need to arrive that much earlier. Security also takes 2 minutes, so no need to allot too much time for that beforehand. Two forms of ID (they didn't ask for my actual social security card) and my said tax return. Pretty easy and I was out the door within 30 minutes. So overall, annoying that I had to go in person, but the actual appointment was pretty easy and efficient.