Darci is amazing! She is extremely knowledgeable about various benefit plans and was able to…read moreprovide me with options. When my husband and I decided that Covered CA was the right choice for us Darci handled the entire enrollment process for us! She also followed up to let us know when our member numbers would be issued and was available to answer all questions we had after enrollment. I highly recommend Darci for a stress free process. You will be happy that you contacted her!

5 stars! A friend highly recommended Darci, and they were right. I truly felt like Darci was…read morelooking out for my best interest. She was very knowledgeable and responsive.

Been using him for years and never had any issues. With the ever shifting insurance environment in…read moreCalifornia there is always a need to update or renew our policies and his office always gives options which I appreciate.

Called for insurance quote multiple times, no answer and no call back. Imagine how they treat their…read morecustomers

We have had Gene Morgan Insurance Agency handle our insurance for over 40 years. They have never…read morefailed us. Sandra Yniguez has been our agent for several years and she is absolutely fabulous. She is responsive, detailed oriented, and always has our best interest in mind. I highly recommend this agency to bundle up your insurance coverage.

My homeowners insurance policy was coming up for renewal with a 27% increase. So trying to a smart…read moreor aware consumer, I was do comparative shopping. Little was I aware that I live in a fire zone causing many insurance to sly away or offer extremely high premium policies. Using Yelp service to solicit vendor quotes, Michelle Morgan from this agency responded to my request. She came back with a very reasonable quote. Throughout the process, she answered my many questions and she made some recommendations. I appreciate her responsiveness. If you are shopping for insurance, I would highly encourage you to give Michelle and this agency a call. I believe they will do their best to satisfy your needs.

I was non-renewed by my previous insurer (Homesite) due to fire risk in California. I reached out…read moreto a few brokers and Joe was honestly the only one who responded, and he did so quickly. Within a couple days he was able to find me a new insurer and set up a FAIR plan. The premium was lower in total (FAIR + new insurer) than the total premium of my old plan and has much higher coverages. He was extremely responsive. When I reached out to him he'd almost always respond within the hour. Very happy with what he put together. Thanks, Joe!

Helped me set up home insurance. He was very responsive and was able to help even with a tight…read moredeadline

Nick Vrankovich of Onstad's Insurance Agency, was very patient, understanding, kind, and efficient…read more Additionally, I left a message for him at 4:30 on a Tuesday evening and he responded the next morning as soon as he arrived at work. I highly recommend him to anyone who is looking for insurance.

I was working with Michael Tran, who went above and beyond to help me with my policy. I was at the…read moredealership until 9 p.m., and I was shocked that he was still able to assist me that late. I felt truly appreciated that he went out of his way to help. It was probably the fastest service I've ever experience...He tookk the time to clearly explain my coverages instead of just giving me a price and having me pay like my previous company did. Thank you.....I will definitely be sending business your way.

I received an email from Craig today informing me that our cost for my mother's car insurance…read moreincreased. The cost was because the insurance company we get the insurance through raised their rates. Craig reviewed my mother's coverage, looked up the value of the cars on my mother's plans and suggested ways we could reduce our total cost. I was really impressed with this sort of personal attention. Craig discovered the issue and was able to come up with a solution that resulted in a win for us. Quite frankly, I'm surprised that a company would go out of their way to reduce the amount of money we're paying per month. I'm surprised and grateful. Thank you, Craig.

Rick Hatcher is helpful, responsive and very easy to talk to. Got me set up with the coverage I…read moreneed at a great price. Thank you! So happy I found JSW!

The best insurance agents around!!! They are very professional, attentive, and always provide the…read morebest customer service.

Mike, Frank and Miranda are the best. They are very friendly, professional and go the extra mile…read moreto help in all situations. I highly recommend them for all insurance needs.

We cannot say enough good things about working with Nathan and his team. They handle all of our…read moreinsurance; homes, vehicles, and our umbrella policy. The level of service is truly white glove from start to finish. In a world where it's nearly impossible to reach a real person, Nathan's Team is responsive, proactive, and incredibly knowledgeable. When we have a question, we get a clear answer quickly. When something needs attention, it gets handled. No chasing, no call centers, no confusion. There is something incredibly valuable about working with a local agent who knows you, understands your situation, and actually cares about protecting your family and assets. We feel confident knowing our coverage is thoughtful, coordinated, and reviewed regularly not just set and forgotten. If you're looking for an insurance agent who combines expertise with personal service, Nathan and his team is it. Highly recommend.

Needed to get an updated declarations page and they got it done in minutes - I was very pleased…read morewith the quick turnaround and the attention to detail!

Called Kathleen Hinek about taking over my multitude of Farmer's policies and she hung up on me…read moresaying "I'm Good". Horrible customer service. Clearly she was not at all interested in taking on new business.

Honesty is the BEST policy!!!…read more We asked Kathleen if she would review our current Auto Insurance Policy (we have 4 vehicles!!) after my husband and I got married last year to see where we stand with the current company we use and see if we could possibly get better rates. What I expected: A pitch to change our auto insurance to Farmers What I received: "You are in a good position with your current policy as far as coverage and premium goes." Ummmm what?!?!? I decided to review because I don't know about you, but when you get such a refeshing honest answer when you are expecting the complete opposite it makes you feel like maybe just maaaaaaybe there are still good honest people out there that you can count on. So we kept our current Auto policy and worked with Kathleen for Renters Insurance. If you do not have Renters Insurance, please contact her. We never had it before and it's really something all renters should have.

If you want personalized care with your insurance agents, then you've found it here. We've been…read morewith Randy Jones insurance since I can remember, at least 12 years or more. I appreciate that I can always call and talk directly with an individual, Randy or Leslie or someone else helpful. I don't have to punch any numbers to be taken through any automation. When I need them, they are there. They communicate clearly, quickly, and honestly. And, they are patient with me when I am late in responding! Just recently, I emailed for documents I need for an application and they sent it to me within the hour! And, it was later on a Friday. If you are looking for someone who cares, go to Randy Jones. You will get personalized service, the kind that is so rare these days.

Randy and Leslie Jones have been our insurance brokers for several lines for over twenty plus…read moreyears. They are knowledgeable, responsive and committed and really take the time and energy to explain issues and work hard on behalf of their clients. They really do put the "personal" in the term "personal service". We recommend them highly. Dan and Lory Hawley Hayward, CA