Baylor Scott & White is a lot like the faucets on a cheap kitchen sink: HOT and COLD, with no…read morewarning and apparently no adult supervising the plumbing. When they're hot, they're magnificent. I have received what I would call the gold standard of medical care there--competent, compassionate people doing difficult work exceptionally well. Five stars. No hesitation. And then the handle swings the other direction. My latest adventure began with a broken bone that would benefit from the quaint old medical practice known as treatment. I drove in for an appointment Baylor Scott & White had scheduled, only to be informed that the doctor they scheduled me with doesn't do hands. Excellent. Apparently somewhere in the machinery of modern medicine, I had failed to verify that the specialist selected by the hospital was, in fact, a specialist capable of treating the body part attached to my arm. So I was sent home to await a call from the on-call doctor so I could be rescheduled. Five hours later: silence. I can only assume the orthopedic emergency command center suffered a catastrophic communications failure--or somebody's tee time came up. The final accounting: an 80-mile round trip and roughly four hours burned out of the finite supply of life allotted to me, all to discover that the doctor I had been sent to was the wrong doctor. Then we arrive at the grievance process, where the comedy becomes almost artistic. The Patient Rights material cheerfully encourages patients to file grievances with the "clinical manager." Wonderful. Who is the clinical manager? Apparently this is classified information. The person is not identified anywhere I can find. Then there is Patient Advocacy, a department that appears to function less like an advocacy office and more like an astronomical black hole: complaints enter, light bends, time stops, and nothing ever comes back out. I have some experience with this phenomenon. I'm still waiting for a meaningful response to complaints I raised roughly three months ago. At this point, I'm not sure whether they're investigating them or aging them in oak barrels. And that is the maddening thing about Baylor Scott & White. Parts of this enormous medical machine are superb. You encounter nurses, doctors, technicians, and staff who leave you genuinely grateful such people chose medicine. They are skilled, kind, attentive, and worth every one of those five stars. Then, without warning, you wander through another door and find yourself trapped in a bureaucratic fever dream where appointments lead to doctors who don't treat your injury, nobody seems responsible for anything, and "patient advocacy" has all the responsiveness of a mailbox painted onto a brick wall. So how do I rate Baylor Scott & White? That's easy. Five stars when they're hot. One star when they're cold. And God help you if you turn the faucet expecting one and get the other.

I have been to Scott & White so many times that at least one person in each department knows my…read morename. The majority of the doctors and physicians assistants are very pleasant. Even the lab techs are helpful as well as funny. The cafeteria as a few nice selections of food but could use more seasoning. As long as you are a patient going to your appointment and going home, you will be ok. Then there is the emergency room. In the emergency, it is as if there isn't enough techs because the lobby is always full. A lot of the nurses do not have bedside manners. A few of them do. I have had bruises, loss blood and even been assaulted nasally after they were told I did not want the care that they were trying to administer. They do not listen to the wishes of the patient or the family because they think they know everything. The people in charge will let the workers talk to the patients and families any kind of way, but they have a violence policy where the patients or family members cannot retaliate or use profanity. But when it comes to the speak up policy that is supposed to be enforced, the patients are rarely heard. I'm a heart transplant patient so I'm usually on the fourth floor. Now there are a few good nurses that actually do their jobs, have bedside manners, make the situations personable, and even make friends. Some even become like family. Then there are those who come to work with a chip on their shoulders and try to take it out on the patients. Now when it comes to Patient Relations, Douglas Stephens is probably the only one that actually cares and wants to help the patients. He actually takes the time to listen and come up with solutions. All in all Scott and White is a business. There are always some good people and some bad people. They need to read the signs provided for them as well as the patients. Treat people how you want to be treated. You have to give respect to get it. That's all I'm saying. The place itself is a wonderful place. You will find the right doctor for you.

Very generous and experienced acupuncturist! Good location. Nice and friendly. My pain was relief…read moreafter the first visit.

From the owner: Acaciawood Acupuncture cupping and herbal medicine came into existence from the inspiration of the…read moreAcacia Tree. Known in many cultures as the tree of life in Ancient times. The acacia is a shrub of the mimosa family, with clusters of showy white or yellow blossoms, which symbolizes resurrection and immortality. So that we hope we could provide such kind of treatment to improve your life in the future which will be full of energy and immortality.

After a horrible experience with another dr. at S&W, I refused to go the dr. again for a year. My…read morewife added me to her insurance, and I was able to go to Kings Daughter and fortunate enough to see Dr. Mattson. She restored my faith in doctors, and helped me tremendously. When I went in I had lost 50 lbs . (180-130lbs, 5'11") and it was painful even to drink water. My Dr. at S&W was an incompetent idiot and saw me as a commodity instead of a patient. Her only concern wasn't my health, but how much money she could make off of me. Dr. Mattson quickly realized I had GERD and put me on Nexium which immediately ended several years of pain. She discovered I had diabetes, high blood pressure and a few other problems, She also took me seriously and referred me to a neurologist who diagnosed me with early onset Parkinson's Disease. My previous doctor at S&W hadn't noticed any of those things, would not listen to me, didn't care and told me I just wanted drugs. I never imagined a doctor could change your life so much for the better or worse. I appreciate so much that doctor Mattson was there to help me improve my quality of life. Dr. Mattson is one of the most pleasant, down to earth doctors I've ever met. Occasionally I had to wait to see the doctor as she was running late, but that never bothered me because I knew that when it was my turn, I would have Dr. Mattson's full attention for as long as I needed it, too. This isn't a doctor that rushes in, gives you antibiotics or something and herds you back out in five minutes; this is a doctor who really cares and actually listens. I don't see dr. Mattson much anymore because she is nearly impossible to get in to see. Word has spread about how wonderful she is, and she is extremely busy. When I do get to see her, it always makes me happy just to see her friendly smile. Over the years, I have shared a lot of laughs and tears in her office, and I will always appreciate Dr. Mattson for not only being a great doctor; but also a great woman

I have been going to Family Practice and Pediatrics at King's Daughters Clinic for over 18 years…read moreand they are absolutely wonderful!! They are very compassionate and really care about their patients. I highly recommend this clinic for medical help.

I have to preface this by saying the medical care I receive at this clinic from physicians and…read morestaff is great. However, since changing to Little River Health Care, the billing department has gone from bad to horrible. If you have an overpayment, they don't send a statement telling you (you have to find out accidentally like they don't want you to know about it) and they refuse to refund it. I've been trying for 9 months to have my overpayment refunded and they keep finding excuses to not return it. Then I am told it will take a minimum of 12 weeks to process the refund after they agree to it. Also, it is now taking months for insurance payments to be credited to your account (I'm still waiting on a December payment to be credited and it's May). Unfortunately, because of the billing frustration, I can't return to this clinic. There are too many other options for medical care to have to deal with this billing department. More... I had a well-woman visit (my last at this clinic) where lab work was done. After a month, I called to find out why I had not received the results (in the past, a copy has come in the mail). I was told they could tell me over the phone if I was in normal ranges but if I wanted a copy, I would have to fill out paperwork and pay $25 to receive my results. So it's my blood, I paid to have it tested and if I want to see the results, have to pay an additional $26. I said it is a ridiculous policy and was told "That's how Little River Healthcare is structured." Another reason to go elsewhere.

Interesting place, all the basic grocery needs, but a lot of items not normally found in the usual…read moregrocery stores. Well worth checking out.

I thought I've already made a review here. My Mom was looking for Bob's Red Mills: Farrow - She…read moresaid it was recommended instead of eating regular white rice. So we headed out to Natural Grocers and they do have them. I've decided to look for Duck Fat and yes they have them. I use it to cook. It has K2 Vitamin properties and you know what they say, its better to eat your food than taking supplements. But if you got only supplements why not. I also bought MCT oil and my mom also bought Jarrows: Glutathione supplements. We really loved it here. I just ran out of Duck Fat, I am due again to return and get a new jar. I should stock them up.

Everyone at the office is so friendly and welcoming. I love that you can walk in during open hours…read moreand wait to be seen. I would recommend looking at their FB page for updated hours, esp during holiday season.

very welcoming atmosphere and very affordable pricing. Of course this would mean nothing if it…read moreweren't for Dr Proctor's expert treatment. I've been to many chiropractors in my 70 years and I can definitively say that she is awesome. so glad to have found her!

Dr. Walker was great! Very personable and a pleasure to talk to. My appointment was on time, so ai…read moredidn't have to wait a long time or past my appointment time. One downside is that I didn't need to drive to Temple for a pre-op appt, and I wish my local clinic was an option for that. Especially because I had to drive longer than I was actually seen for.

Heather is horrible. Cancelling appointments that waited months for. Waiting a year for an…read moreappointment. She is snappy and rude. Unacceptable idk how she still has a job no empathy or compassion.

I can't even begin to explain how much Kirk Cook has helped my mom & I! My mom had ringing in her…read moreears & we both had extreme Jaw pain from TMJ. I only had to go to him ONCE to take the jaw pain away. It was so bad I could barely eat. He also took the ringing away in my moms ears & her jaw will every once in awhile come out of place & he helps her so she doesn't even have to come back for months. HE REALLY KNOWS WHAT HE IS DOING!! Quality over Quantity. We have been to 3 other chiropractors in the Temple/Belton area but he by far is the best at what he does!!!!!!

Dr. Cook is great! Staff is always friendly and professional. Always gets me and my boy…read morestraightened right out.

The only words to say is the practice is outstandingly! I go…read more2 times a month, faithfully! Stan.

I have been under chiropractic care since I flipped a car at 16y/o. I sought Dr Jones after…read morevisiting another clinic that had a nurse adjust me. His office has ALWAYS been great about getting me in quickly. Yesterday I went in with a couple of areas that needed attention. I did not tell him about a low dull headache I have had for months, however. As he was assessing me he immediately noticed an area in my neck that needed adjusted before he could address the other areas. On the way home I noticed my headache was GONE! For the first time in months I was pain free! I thank God for Dr Jones and the insight, skill and training he had to relieve my pain. This is not the first time he has helped me either! He, and his staff, are wonderful and I recommend them highly!