The room was dirty trash behind chairs & nightstands. The electrician they used must have been a…read moreback alley untrained person. All the outlets were connected to one switch so if you turned the lights off by the switch all the outlets went out including the refrigerator, microwave & tv. All the outlets were upside down in our room, the hallways & dining area. So weird. Curtain broken. No continental breakfast, just packaged donuts. No elevator, inconvenient if your luggage is heavy or you have a lot of luggage. It could use some updating. 3stars- price was ok, location was great for us, friendly staff.

Without a doubt overall the very best Super 8 I've used. Outstanding service, very clean. Nice…read morediscount for veterans as well.

Not a fancy hotel but clean has pool and hot tube. My favorite part of the stay was the best Toilet…read morepaper and Kleenex ive ever seen in hotel. Love it !! Thanks

In the country, next to a gas station you will find the kindest staffed lodging!! There is an…read moreindoor pool, some outdoor seating, cozy seating in the lobby and clean modern rooms! Quite a great surprise! Oh and SO many melodious birds right off the parking lot in that field! There is also a bar there but we didn't check it out

Thoughtful owner. Quiet, out of the way. Really good value.read more

Really nice. Right up the hill from the Casino Queen but still secluded. Great prices and the owner…read moreis a great guy. A lot more in the Marquette/Prairie du Chien area to do than we thought. Pike's peak is interesting as well as the Effigy Mounds National Park. Highly recommend staying here for a nice getaway.

Jo the receptionist was very blunt and acted like she was put out when trying to engage in any type…read moreof conversation (directions to room, restaurant recommendations, no reciept). Terrible customer service on her part. I've worked with public my whole career, and this is an example of lack of training, Terrible attitude, or just there for a pay check. Everything else was fine including other employees.

A very nice property, and very conveniently located between Cedar and Dubuque…read more I'm only deducting one star because the woman who checked us in was a bit gruff. She was professional, but kind of cool and not particularly friendly or conversational when I attempted to engage about the local area, the hotel, etc. The other reason for a one star deduct is that there is just about nothing else conveniently located to the hotel. Food, etc, you are basically on your own. No restaurants or anything. Each of those things merit a half star deduction in my mind, total of one down. I'd stay again. Likely it had just been a long day for the person checking us in. The room was very nice, clean, etc. Excellent access to the highway. 4/5 for sure, which is pretty good.

Very comfortable and relaxing. Great vibe. The room was clean and the beds were so cozy. We had a…read morefun time in the pool. The people were all really friendly. The only down side was that the wifi was a little spotty, which made TV watching quirky. I'm leaving this place feeling refreshed and happy and would love to stay here again.

This hotel is definitely the better of the two main hotels in Charles City. We have visited the…read morearea multiple times and have never had a complaint. The staff are all very kind and the rooms are generally very clean with super comfy, firm beds. By the way, their showers have seats built into them which is super exciting. You better believe that after I washed the seat (you can never be too careful!), I sat on that sucker and enjoyed a hot shower for a long time and it was like heaven. The pool is open from 6am to 12am and their fitness center is 24hrs. I didn't work out, but I did swim and at 6am, the pool was empty despite the sold out rooms. So why four stars and not five? 1- There was a large toenail in my room. 2- When swimming, a very large chunk of blonde hair either real or a wig kept following me and trying to latch itself onto my leg. 3 - Hair dryer.... may have been faster to stand my the air conditioner and hold my head over the breeze. 4 - To most hotels everywhere: For the sake of anyone over 5'7" and weighing over 140, please see if budgets allow for bigger towels Again, we have visited before and the toenails and hair monsters were never an issue in the past so don't let that deter you. Still the top hotel in the town.

Super convenient location! If you're wanting to hang out in the downtown area, bike down trout run…read moretrail, or just generally see the sights in Decorah, this hotel is located less than 5min away from everything you want. Staff were friendly and helpful and the rooms were both clean and comfy. There is a pool for guests and a lovely breakfast set out in the mornings. This hotel was perfect for our needs this weekend.

Staff were very kind, and check in was quick and painless. They also offer contactless checkout so…read moreyou can leave quickly after your stay is over. The pros: has a good size, spacious room with a nice bathroom, and everything was clean and properly prepared. They also let us check on an hour and a half early for no extra charge. The cons: not much to speak negatively about besides the bed. It was hard and pure spring and I woke up and my back was killing me. Not the worst bed I've slept on but it might be time for an update.

Manager named Ron, is extremely rude. Complained about incoming calls!! If this is a representation…read moreof the Super 8 by Wyndham hotels hospitality, then this man is in need of 'customer etiquette.' He clearly has an anger issue, has no patience...HE HAS NO BUSINESS RUNNING THE FRONT CUSTOMER DESK! AVOID THIS MANAGER -RON-AT ALL COSTS!

Overall, room appeared huge. No elevator service. The bedsheets pass muster with the black light…read more Unfortunately the rug looks like a Rorschach test. I did see a few things on the duvet on the other bed. New person at check in. She did well.

The owners of this property were amazing and unbelievably accommodating to our 12U baseball team…read morethat stayed here for our Field of Dreams trip. Breakfast was good and the patio and field in the back of the property was perfect.

I try to give small town business some grace, but the negatives at this place outweighed the…read moreoccasional positive. The heating/cooling units emit a horrible noise making them impossible to use at night if you want to get any sleep. When we called to ask about the issue, the front desk staff confirmed this was something they were aware of, it happened in many of the units and a solution hadn't been identified. Yeah people, most folks who stay in hotel/motel rooms plan to sleep. I would not recommend anyone staying there unless you have packed ear plugs. Maybe the place should hand them out since they're aware this is a problem

Wonderfully remodeled rooms, very modern looking. Extremely friendly and helpful staff. It was…read moreclean and well kept. The breakfast was wonderful with a lot of options. Would return for sure.

The not so Super stay…read more.. So we travel to Waverly, IA and are all excited for our friends wedding! We booked a pet friendly room as we didn't have anyone to watch our dog. Upon checking in after 3pm, we discovered that they didn't have many of the wedding guests' rooms ready. They said ours was ready so we offered to let other wedding guests change clothes in our room as the wedding was at 4pm. STRIKE 1: I was about to get my rooms keys and was asked to sign a paper saying that I didn't have any undisclosed pets (among other things). I explained that I only had my disclosed 40lb dog. She then tells me that I didn't reserve a pet friendly (smoking) room and that I cannot stay there with a dog. I explain that I have my LIVE DOG in my car, and know NOBODY in Waverly to watch her, explain that I will crate her and plead to stay. She basically accuses me of lying about making a pet friendly reservation and says that they would never accept a dog over 25lbs anyways. Luckily, a groomsman happened to overhear the conversation and explained that he had just checked into a smoking room when he wanted non-smoking--he asks if we can switch rooms. She sighs and acts like she is totally bending the rules to help us out. She charges us the pet fee and gives me the pet forms to sign--which states that your dog CAN be 40lbs. We end up late to the wedding because of this fiasco. Mistakes happen, but it's about how you react to them that matters. She showed 0% empathy to my situation and didn't even attempt to problem solve. The hotel was booked because of this wedding, there were other wedding goers with smoking rooms happy to give them up. STRIKE 2: Toilet was busted in our room. You had to take the lid off of the tank and jiggle some things around to get it to work. I never did master the technique, so basically our room started to smell like a big pile of smoky pee. We weren't going to be obnoxious and call the staff to flush the toilet for us, but an apology, discount, any acknowledgement would have been nice. STRIKE 3: We had a great time at the wedding despite our late arrival and returned home to the hotel. After taking turns on the broken potty, we take our dog for a walk. We have a nice little stroll, enter through the lobby, and start heading to our room. We have already started up the stairs when we hear the receptionist yelling at us. We head back to the lobby to hear her say "YOU CAN'T HAVE YOUR DOG IN HERE!" I tell her that we paid the fee and are taking her back to our pet friendly room. She continues to yell at us that we must use back entrances....which nobody ever told us...not to mention NOBODY was in the lobby being bothered by my dog's presence. Ok lady, I understand that you are taking your job very seriously and rules are rules. However, maybe only yell at guests for not following the rules when you actually tell them the rules. Also, maybe just pick your battles. I understand that you're the pet police, but all of the hotel stayers would have still survived the night had you not yelled at us. And I wouldn't be wasting my time writing this review to tell the world how unwelcoming and embarrassing my stay was. There are plenty of other hotels near by in the same price point. Just don't stay here.