Big Bully Turf took care of our Turf needs and we are thankful. My husband, kids and I can't stop…read moretalking every time we see how green and lush it looks. The turf was coordinated well, installed quickly (I think total time was roughly 2.5 days total) and they did a great job. Professional team and crew, friendly, informative, and altogether great service. Thank you Big Billy Turf.

Great experience. Our sales rep came at a later time slot to accommodate our busy schedules, so we…read morecould both be present. Answering all of our questions. We had a hard rain that weekend so our installation was pushed until next day. They showed up promptly and finished within the day. Our dogs love it and we enjoy not having a muddy mess where they run the fence line visiting the neighbors dog.

The Wintergreen team is creative, responsive, thoughtful, quality-oriented and customer centric!…read moreThey do what they say they will do and they do it in a timely manner. We are raving fans!

Very impressed with WinterGreen Synthetic Grass! Workers were friendly, knowledgeable, and skilled…read more Showed up on time. Cleaned everything up great afterwards. You can see the Before and After pictures, if you didn't know where the seam was you wouldn't even notice it! They were not the cheapest, but after seeing the quality of the work, I feel they were a good value. Very impressed with WinterGreen!! Highly recommend!!!!

In less than a year, the turf installed by Texas Turf Professionals has developed noticeable lumps,…read moreand the French drains have completely failed--even though my gutters have leaf filters protection. When I called for service, I was met with an automated message stating that they were "closed for the winter." I obtained five bids for this project, but their salesman convinced me they were a cut above the rest. Unfortunately, that hasn't been the case. Although the installation came with a two-year warranty, my emails and phone calls have gone unanswered. The project covered about 900 sq. ft. and cost nearly $9,000. Please be cautious--while they may answer the phone for new business, they do not seem to stand behind their work. Based on my experience, I cannot consider them a reputable company.

Normally a skeptic, I was completely at ease after spending time with Josh and Daniel on the…read moreinitial estimate for our artificial turf project. Impressed with their knowledge, professionalism and reasonable pricing, I signed them up without further shopping around, and they didn't disappoint. Completely happy with the result, the cleanup, and service after the sale. I'm not used to dealing with contractors that actually call back and show up on time. Would not hesitate to use them again.

A really awful experience…read more Poor work quality Poor communication/responsiveness Poor customer service In November 2020, we used IdealTurf to install turf in a very small yard behind our townhome, which was no small investment. The overall work quality was okay -- the edging and finishing was a little rough, but the turf looked pretty good at first. After a month or so, we noticed that it was pulling up at the seams -- large clumps of turf coming up leaving bare patches around the yard. We called them for weeks to see if they could address the problem. They came out a few times and tried to patch/repair the turf, but the problem never went away. After months of back and forth, they finally replaced the turf in late summer 2021. The second install looked much better and did not have as many seams, but pretty quickly a new problem emerged -- drainage. We have one drain that services our backyard. IdealTurf recommended that we cover the drain with turf because it's more aesthetically pleasing and they assured us it would still drain properly. It quickly became clear that was not the case, and even with light to medium rain, our backyard now floods (see photos). We called numerous times to get support -- they would never get back to us and when they finally did, they said they were not responsible for drainage (even though they covered the drain with turf!) After continued calls, they finally sent someone to look at the drain this summer. The gentleman very clearly said that the turf must not have been installed over the drain properly, and more importantly, he said the turf looked terrible for being less than a year old. It is matted, it lays unevenly and it is starting to pull up. He said they would repair the drain and would submit a warranty claim to replace the turf. Weeks and months go by -- we call to get updates on the replacement, and every time we speak with someone, they said they are still waiting for approval. We finally connected with someone who said we again needed to have a repair tech look at the yard. We scheduled an appointment last week but no one showed up. After several follow-up calls, IdealTurf is now totally unresponsive. So, after two years, we are finally giving up. We need our drain repaired before it starts to rain this fall, and we need to have the turf replaced. And unfortunately, we are going to have to pay another company to do it. I hope others can learn from our experience -- there are many other companies that install turf.

Stay far away from this company. They don't stand behind their products nor their service. You…read morecan't reach them by phone and they don't respond via email either.

New fence installed incorrectly had to be completely replaced per Ergeon. Experienced contractor…read moreand superintendent was required by Ergeon. Second install is secure.

These guys are terrible. We setup a time/place to come give me a quote and they ghosted me.read more

What a great company and a great product! we had Tate Oakley give us a quote and the service from…read moreday one was nothing but fantastic. They were clean and did an awesome job installing our side yard. The look adds so much to our house and the value is above expected Thanks

Love, love my new backyard!!! Now I won't fall because of uneven ground and no more grass in the…read morepool. I have a very large back yard and it took only 3 days to finish. It was very interesting to watch the process. The workers did an excellent job. I had a couple concerns during the process and they immediately took care of them. They were all very conscientious about their work. They cleaned up every day and now that it is finished, the driveway and rest of the front yard are like they were never here. We can't praise them enough for their great work.

These guys have been working on my sprinkler systems and my yard for years and I should've written…read morethis way before now, but they are good people, do what they say they're gonna do, and do it at a reasonable price. I had something devastate my yard this last year (not their fault) but the owner, Darryle, spent time walking around the yard with me today telling me the things that need to be done to get my yard back to the way it used to be. He was incredibly busy, but he took the time and I really appreciate it. When his crew is done they always leave things like they were before they showed up. That's hard to find these days! Thank ya'll and merry Christmas! John

We had 1 good year of service for weed treatments, but this year has been nothing but problems. I…read morehave weeds overtaking my yard. And after 5 months with many phone calls and supposed supervisor callbacks, I am getting no help. They are happy to take my money and not deliver results.