My long-term dentist retired and I needed work done when some childhood fillings collapsed. Dr…read more Manunts is very stand-offish with non-existent chairside manner. She sent me to have three teeth removed. While I was waiting for those sites to heal I lost the tip of another. I went in to have the tip repaired and she also did purely cosmetic fillings on the outside surface with the warning it might not last. She was right. It didn't. I paid over $800 for a gloss that fell out after two weeks. It's been a year now and the tip repair has fallen out, too. I had a partial plate with six teeth built for almost $2K. I can't wear it. It gives me a speech impediment. She said, "Oh, just read the newpaper outloud." There is so much plastic I can't find my alveolar ridge to form an l, n, d, or t. There is even plastic on the back surface of the upper front teeth, that I can't form an Italian l either. I'm a voice professional and must be able to perform in Italian, French, and English as well as demonstrate to my students. The only positives about the office are the delightful woman in the front office and the very healthy croton that gets morning sunshine through the window. Avoid at all costs. I have spoken with others who unanimously share my opinions, but they don't seem to register reviews here.

Dr. Manunts was thoughtful, caring, kind and incredibly professional in helping to treat me for…read morewhat had become a painful and traumatic dental issue. She took the time to make walk me through the entire procedure, answer any and all questions I had throughout, and even called me at home to check in on how I was feeling following the procedure. I highly recommend her.

Been going here a few years, Hygienist always does a great job on my biannual cleaning. She is…read moregentle, kind and personable. She remembers me as a person and make me feel comfortable. Teeth come out whiter and smoother and. Also happy that additional services are not pushed on you here. Great job by the whole team from scheduling to reminders to checkout.

Dr. Emanuel is the best dentist I ever had. He had to fix a mess that a prior dentist did to my…read moremouth. A friend of my husband referred me to him. It was the best advice to go see him. He is all about taking care of his patients, NOT taking you for a ride to get rich off of you. My mouth is so healthy and feels good since seeing him and his staff to care for my teeth. I recommended him to my husband; who, also, was seeing a very bad dentist. He is no longer experiencing abscesses or terrible breath. Go see him and his staff!!! They will take good care of you.

Here's the revised review with your additional details:…read more --- **Avoid This Dental Office at All Costs!** I had the absolute worst experience here. I walked in with a tooth causing me excruciating pain, hoping for relief. I specifically requested sedation for the extraction due to a traumatic past experience with my wisdom teeth. Instead, I was told I had to wait nine days to see Dr. Jason. When I returned, I faced yet another obstacle: a $175 consultation fee just to be seen again, meaning another seven days of agony. Frustrated and in unbearable pain, I decided to go through with the extraction without sedation. What followed was a nightmare. The pain was indescribable as Dr. Jason struggled with my tooth, breaking it in the process. I was screaming in agony, and two young girls in the waiting room even told their dad, "No way!" and left. I had to take 45-minute breaks just to catch my breath, while the staff had the audacity to yell at me to be quiet! I arrived for my 9:45 AM appointment and didn't leave until after 3 PM--all for one molar. It's clear this place prioritizes money over patient care and is full of liars. Now, when their commercial comes on TV, I relive that horrific experience, and my heart races with anxiety. Do yourself a favor and find a different dentist. No one should have to endure what I went through here! YOU KNOW THAT GUY IN THE DENTIST CHAUR AT THE ROCHESTER MUSEUM SCREAMING IN AGONY THAT WAS ME

Absolutely awful experience. Condescending, unprofessional, and patronizing--this list goes on. The…read morerest of the staff were wonderful: inviting, friendly, and professional. However, Maria Marzo was an absolute nightmare to deal with. She treated her staff poorly throughout our visits. While we were in a private room speaking with the manager about the treatment we had received, she entered to drop off paperwork. During that time, a hygienist came in to get her for something else, and she snapped, "Get out!" Her tone was harsh and dismissive. On multiple occasions, we witnessed her speaking to staff in a similar manner. The atmosphere immediately shifted when she entered the room--staff who were previously smiling and joking became quiet and visibly anxious. We also overheard her lecturing staff in a very self-righteous and condescending way. I have many other concerns as well, including the repeated video she requires patients to watch of herself, which came across as unnecessary and uncomfortable. Most concerning, when she learned we had a specific personal preference regarding treatment, she abruptly stated she would refuse to continue our care. This resulted in two wasted appointments and time taken off work. Overall, I would not recommend this practice based on her behavior toward both patients and staff. I understand she often responds to reviews, so I will simply say this: there is nothing further you can do to change our experience. Your behavior was unprofessional and dismissive, and it reflects poorly on the practice. I genuinely hope your staff find employment in an environment where they are treated with respect and not made to feel intimidated or degraded. Good Riddance! Zero stars

Care quality is OK, and they have expensive imaging machine, which is maybe why they charge 2 to 3…read moretimes what I expected, after research, for extraction w/ bone graft, crown on implant.

This was my first time here. I was a bit concerned when the initial conversation with the dentist…read moreincluded the comment "many people spend thousands of dollars to have the implants done". I'm terrified of dentists so I can't be sure what the rest of the conversation was, but that comment was a concern for me (thinking "why did he say that?) The staff is very nice. I had an appointment just before 4pm. I did not have to wait. They took x rays, and these were x rays I have never seen before. They took the regular ones (the black and white ones) but then they took some that were actually color photos of my teeth. The dentist showed me these on a large tv screen (which was on the wall in front of the dental chair). He showed me the areas of concern; why they concerned him and what should be done to correct the problem. When I was done the receptionist gave me an estimate for the procedures I needed done. ($3000 for two crowns) The only problem I encountered was that I called before scheduling an appt to see if they accepted our dental insurance. I was told they "Accepted" it. Apparently, I did not understand that there is a difference between "we accept it" and "being a provider" (ok, lesson learned). The receptionist was kind enough to explain that what that means is that we (my husband had an appt too) pay out of pocket for the procedures done and they file the claim with the insurance company for us (so we don't have to) and then the insurance company will reimburse us. This was a BIG surprise for me and thankfully we were able to cover it. I like this dentist but paying out of pocket for entire bill is the only negative

As a former healthcare clinic manager of 20 years, I can usually tell within minutes whether a…read moreclinic is well run. From my very first call, Gorges Dentistry gave me all the green flags. The staff were genuine, attentive, and professional -- you can feel when a clinic truly values patients, and this one does. My first visit was excellent. The care team listened, took their time, and never made me feel rushed. The atmosphere was modern, clean, and relaxed. Staff encouraged and reinforced positive habits rather than shaming anyone for what they "should" be doing -- a huge difference compared to other places. The first set of x-rays was essentially free (saving me hundreds), which stunned me. Both the dentist and hygienist were thorough, careful, and patient. This is how dentistry should feel: professional, compassionate, and centered on care -- not billing. I highly recommend Gorges Dentistry to anyone in Ithaca looking for quality dental care.

I would like to start off by saying Dr. Omar was incredible…read more HOWEVER, the staff was very unhelpful, unprofessional, and unknowledgeable about how my insurance worked. I have an Excellus plan through the marketplace. They initially told me that I would receive a reimbursement check in 4-6 weeks... That time had passed so I called back and someone said they would get back to me later that day (no one ever did...). I waited another WEEK and had to call back again. When I spoke to a person this time they had trouble looking me up because the person initially taking down my information had it completely wrong... same birthday (month/day) but wrong year, same first name, but wrong last name, and the wrong street address (but the same street number...). Very odd and unprofessional - it seemed like they were trying to multitask or looking at information from two different sheets... It made enough sense to confirm it was me, but had SO MANY errors. Either way once that was resolved she said I would get a check for reimbursement withing a week. Another Week goes by and nothing so I call back AGAIN! And this time I find out that they cannot submit the claim because its through the state (I don't know how they missed that on my initial visit, but they did.) SO I had to call insurance and submit the claim on my own just to find out that Gorges dental was "out of network" - so now Im stuck paying "out of pocket". I WOULD AVOID THIS DENTIST AT ALL COST IF YOU HAVE INSURANCE THROUGH EXCELLUS, OR ANY PLAN THROUGH "THE STATE".

The staff alone is worth the visit! They do honestly care about what they do and treat you like a…read moreperson!! Each one knows the people they are taking care of and are genuine about your care!! No one likes going to the Dr's but I actually look forward to coming here because you leave feeling like you were actually taken care of and not just herded through. I've had oral surgery, cleanings and regular dental work done there. I would HIGHLY recommend this office!! Thank you all!!

I just went today for consult and treatment plan and I was more than satisfied with them. They…read moreanswered all my questions and treated me respectfully. They are very friendly and try to find the best options for you. Can't wait to get started on my treatment plan. HIGHLY recommend this office.

I have been looking for a new family dentist for my 6 year old daughter and 10 year old son for…read morequite some time now. We have tried multiple places but due to either driving distance or the atmosphere of the office I was unhappy. Yesterday my children had their consultation visits, x rays and cleaning at Dr. Shinebarger's office. From the minute we walked in I felt comfortable. The staff was amazing, we were greeted by Erica at the front desk. Then we saw Lindsey for X-rays and the consultation. After that we got to meet Dr. Shinebarger who sat down and talked with us for a lot longer than most dentists who fly in, look in your kids mouth and walk out then charge you $70. This dentist was like no other! He talked to the kids, did a very thorough exam and made them both feel comfortable. When my ten year old smiles and says I really like this place -while at a dentist office?! Then you know it's right. Both of my children had cleanings done by Heather who did an amazing job. I was impressed by all the staff and I felt so relieved when we left because I found an office close to home with a friendly staff that I can trust which is not an easy thing to find these days. I would highly recommend this office to any person or family that is looking for good dental care!

I am a person who has put off the dentist for way too long. From my first appointment last week…read moreuntil today when I had my first procedure I have been impressed. When I say I HATE needles and anything medically related believe me. Dr. Sai was very assuring and talked through every step of the process. His assistant, I believer her name was Lilly, was fantastic as well. if there is such a thing as an excellent dental experience, this was it!

The gold crown that Edmund put into my mouth was a knock off just like I feared. I had trouble when…read moreEdmund tried to give me homemade Invisalign retainers and I called him on it. After that when I let him to do crowns for me, he substituted one good crown for one made of a rougher material with a more primitive finish. I worried at the time that he had found another cost saving deception to pass on to me but I had no proof until the crown started to deteriorate last year. It's almost all the way Crumbed by now. Clearly not what I paid for. Again. Be careful of cost saving substitutions with Dr. Eaves. I didn't get what I paid for. Not with the Invisalign either. They etched my teeth and the lack of authorized retainers has made that a poor investment as well.

Dr. Zax is the best dentist in the area. Got me right in and with great music too!read more

I had heard a few rave reviews about Dr. Zax from some friends. Since my dentist of 20 years…read morepacked up and retired without a !?@%ing word to anyone, I was in a pinch to find a new one. Called up Dr. Zax's office and the appointment making process was pleasant and quick. That's where the positivity of this review ends. I also want to preface this review with the fact that I am NOT one of those people who is terrified of the dentist. I have never been afraid of any doctor. I spent nearly three hours at their office from start to finish. For a CLEANING! A Cleaning! Waited in the waiting room for a half an hour. Sat in the torture chair for an hour and a half. Waited another half an hour for the doctor to review the Grim Reaper's work. Waited ten minutes for doctor to get off of her cell phone. Listened to the doctor try to convince me for another ten minutes that I "might" have a cavity (I am 42 years old and have never had a cavity) and that I will need to come back and get it "fixed" for a few more hundred dollars. The rooms were freezing. Maybe they need to be, I don't know. The dental assistant proceeded to tell me everything that my previous dentist had done wrong in the last twenty years. Picked at my teeth with her mouth-hatchet for far longer than I've ever had anyone do in the past. My entire mouth was sore for two days (again, a first) and I had a headache for 24 hours after that appointment. The receptionist is very cheery. So thanks for that. Good music in the office too. Yeah, that's all I got.

My son has been going to Dr. Brown's office for about a year now. Each time we go, the staff has…read morebeen super friendly and wonderful. Dr. Brown has been knowledgeable and we are always at ease knowing we are in good hands. This morning I had to call the emergency line as the bottom wire of my son's braces had shifted and was poking into his gum. Dr. Brown's office returned my call quickly and said we could come in to get it checked out (I was only calling for advice to help since we couldn't get wax on it). Vicky met us at the office and you wouldn't have even known we dragged her out on a Saturday morning. She was kind, patient and was able to fix out problem in no time flat. Thank you to Vicky and to everyone at Dr. Brown's office. We SO appreciate you!

They put my braces in today, and I am all good, but I am worried about my cheek, so I don't think…read morethey cut the wire short enough.