Bought parts from this dealer and paid almost double the price as the Toyota dealer in Ottawa.read more

The manager is very high headed, and looks down to customers. The service department likes to…read moreharass their customers for money. However, the salesmen are quite decent and the actual vehicle is well built.

Small town independently owned and operated. Knowledgeable staff. If you don't care for the…read moreWal-Mart's of auto parts then this is your place. Open early for your convenience.

I was in a pickle and dropped by to see if they had what I needed. They didn't, but instead of…read morejust saying, "sorry, we don't have that here", the friendly guy who met me at the door, Rodney, went above and beyond to be helpful. Not only did he MacGyver a solution, he even came out to the car and implemented it. Great guy, great service. 5 Stars!

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

When my sons car was broken into on Boxing Day evening he needed a replacement drivers door window…read moreand trim. Unbelievably, the dealer couldn't get one for about 2 weeks so I decided to call some scrapyards. A-16 was the first I called and Nabil, the owner, told me immediately that he had the parts I needed and he would call me back when they were ready. True to his word he called within an hour and about an hour later I had the spare window, which was $75, less than the $220 the dealership quoted. A-16 are an awesome business. They have used parts, gently-used parts, reconditioned parts, refurbished parts and can get you new parts as well. I had a small crack in my rear light unit that was going to cost me around $400 through the dealership to get the part. Nabil got me a replacement after-market, new part for $115. If you have any need for parts for your car, and are ok with gently used, then please give A-16 a call. If they don't have it they can get the part for you at way less than the dealerships.

Needed to get work done on my 2008 Ford Escape, A16 took it in quickly , work was well done and it…read morewas a fair price ... and a smile to boot .....

They don't have EVERYTHING but they cover most simple automotive needs and their prices can't be…read morebeat. Staff is reasonably knowledgeable and helpful.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

I went for a safety inspection. They did not conduct a thorough safety inspection before…read moreinstructing me to have my car repaired. I was told only a few issues existed, but another mechanic I trust later found more problems. Unfortunately, he was busy and couldn't fit me in before my trip permit expired. After my car failed the safety inspection, he worked extra hours to fix the issues, finding other major problems along the way. After those fixes, I returned to the original place, and they broke my emergency brake, which had just been repaired--they pressed the pedal so hard it got bent. My mechanic fixed it again. When my BF brought the vehicle for the safety, he also brought the bent pedal to the garage and asked what happened. The staff threatened to remove my vehicle from the service bay if he was "petty." They said it failed again because the clamp was not fixed. We fixed the rear clamp as instructed, but it turned out they meant the front one. When asked to fix it so the car could pass, they refused. The neighboring shop fixed it within eight minutes, yet when I returned, the original place said they didn't have time to complete the safety inspection anymore. After five visits, I finally got my safety done. Based on Google reviews, this is not unusual for them. I can provide the names of three mechanics who will testify that I am not the only customer with these experiences.

Great shop, honest people, this will be my go to place! Had a rattle, thought it was the muffler,…read moreexpected to pay $$$ ended needing to tighten the heat shield, no charge, thanks guys!!