Over all excellent experience ! We bought our third vehicle…read morefrom Shane last night and like always Shane / Miranda always makes the entire experience is a breeze ! Thank you both

The coordinator of the service department needs to learn a little bit more manners, very…read moreunprofessional and she hung on my wife. All we wanted was and appointment, and that was for my Mustang the worse part about it is that I purchased a brand new explorer last month well let me tell you that my business won't be with Miller Hurhes Ford. I'll be going to another ford dealership.

Bought parts from this dealer and paid almost double the price as the Toyota dealer in Ottawa.read more

The manager is very high headed, and looks down to customers. The service department likes to…read moreharass their customers for money. However, the salesmen are quite decent and the actual vehicle is well built.

We were trying to purchase a new vehicle at a very hectic time. We are dealing with the complicated…read moreestate of a relative as executors, but had postponed the purchase as long as we could. We needed patience from the sales person. We were trying to spend some time evaluating 3 vehicles but didn't have the time to spend on it that we would have liked. It took 3 visits, 2 test drives, each 2 weeks apart and no annoying phone calls at inconvenient times (thank you Marc) Marc was very helpful giving us just the right amount of info without overwhelming. We didn't need/want a hard-sell to appreciate our Honda. We are very pleased with our purchase and look forward to seeing if the service side is as good.

From the owner: Cornwall Honda, where our customers receive the loyalty and dedication they deserve from the moment…read moreour doors open. We always put our customers first and we're proud to offer a full range of Honda vehicles and services under one roof.

The Seaway GMC Dealership in Cornwall is the worst dealership that I have ever dealt with - a…read moremisogynist dealership! I brought my Malibu there to get a part replaced that my regular mechanic could not fix. I was never told that if a part is ordered, that it cannot be returned nor refunded. Of course, it was the wrong part and I had to pay for a $420 part for no reason at all. Besides the fact that I had to pay for a part that was unnecessary, when I expressed my frustration to the Service Rep, I was not listened to at all. That same evening, my husband, not myself, got a phone call from the general manager explaining what is going on. My question here is why the general manager will not take the time to call me directly? We are both on the file, and I have been calling and dealing with the Service Rep that same evening, they surely have a call display or a call dial back, if they had misplaced my phone number. Why did he call my husband and not me! This is unacceptable behaviour. On top of that, when I went pick up the car, they had misplaced my key and it took them 15 minutes before locating them.

From the owner: We at Seaway Chevrolet Cadillac Buick GMC Ltd , your premier Cornwall Chevrolet, Buick, GMC and…read moreCadillac are here to provide for your every automotive need. If you live in Cornwall or in the area, our new and used car dealership is the right choice for your next vehicle purchase. At Seaway Chevrolet Cadillac Buick GMC Ltd our staff is friendly and ready to provide you with all the information and help you may need. Need service on a Chevrolet, Buick, GMC and Cadillac in Cornwall ? Seaway Chevrolet Cadillac Buick GMC Ltd offers a parts and service department in Cornwall for your maintenance needs. Our highly-trained technicians can offer GM Certified Service for your Buick GMC or Chevrolet. The Seaway Chevrolet Cadillac Buick GMC Ltd parts department carries a full line of Genuine GM parts and accessories to keep your vehicle in optimum condition.

Amazing service! The process was quick an easy. And they were amazing at communication skills…read more Pricing is great as well, I didn't even need to negotiate. 11/10, will buy there again, and again, and after that.

From the owner: We sale and finance used vehicles for peoples with good and not so good credit. We repair all makes…read moreand models in our on site garage.

This Group proclaims free this and free that, they go from a lifetime warranty to a lifetime…read morepromise with 50 years in business! However, Management won't even extend the common courtesy or respect of returning a phone call or email to address a customer complaint/issue. I have been purchasing vehicles from dealerships for over 58 years (longer than this dealership has been in business) and this is by far the Worst experience I have ever encountered.

Bought a brand new 2015 Cherokee from the Massena store.. the salesman handed me an oil change card…read morewith our vin # on it and he says it's good for 5 free oil changes... My wife went there today to get the oil changed and was told the card wasn't for free oil changes... Even though they had already honored it for free oil changes up until this incident, 3 times, and they showed it in the computer. I'm not sure how you conduct business there in Potsdam but your Massena service is horrible, very argumentative and dismissive towards customers. We are currently looking to possibly replace our Wrangler, Cherokee and buying a camper... It definitely won't be from your company. You've lost a lot of sales from us, over some $40 oil changes that we were given by your salesman when we bought a new vehicle. Not good business at all!! I suggest anyone buying from them get everything in writing or it will turn into them accusing you of things vs honoring their word.