My father just passed away and with the plot and marker already paid for, they still charged us…read more$14,000 more for casket, vault, and lowering the casket. Such a rip-off. Now we have to close my Dad's accounts but they screwed up the Death Certificates which took them a week longer than expected. Now that they screwed up the D.C.'s, we have to wait another 8 weeks. These people are crooks, please go elsewhere!

My mother had a prepaid, pre planned funeral. This place was horrible. Brittany at the Great Bridge…read moreoffice was awful. Had no personality and messed up everything she touched. We were there 2 1/2 hours the day my mother passed and she still couldn't get it right and had to go back next day. Day of visitation, one of my friends showed me the little card with the info on my mom's service, they were all wrong, from the date and location. They were horrible to work with. No one there knew anything. I would give 0 stars i

Easy to work with. Just like the name says, they are affordable. Very professional and kind. If…read moreyou are needing a no frills, no service or celebration they are a good choice. Serving Williamsburg to VA Beach.

EVERYTHING is done online. Ordering, forms, etc. If one calls to talk to anyone, it's an answering…read moreservice(I called 3x's) with a 20-30mins call back time that I experienced. I believe that was a deal breaker. Especially, during the death of a loved one. The one person who called me back was nice while she went through her script. She directed me to call back if I have additional questions and anyone should be able to answer. Nothing could be done unless form was first completed online. Not as personable as I like. Extensive a la carte menus online. Way too much to read and think about. No pictures or details of any reception hall or service. Had to call back, leave a message, and wait for a call back. By that time, we chose to go with another establishment. If online ordering during a time of need is your thing, this might work. I honestly thought it would be cool initially and maybe streamlined. IMO, This method lacked feeling & the personal touches. Especially, during an immediate need at such an emotional time.

The Albert G. Horton Memorial Cemetery is a State Veterans Cemetery on Milners Road in a rural area…read moreof Suffolk. Its 2004 opening provided a military cemetery for the huge military community that chose to retire in Coastal Virginia. The cemetery is one of a number of regional cemeteries run by the Virginia Department of Veterans Services, Eligible Veterans receive one free burial site & USDVA provided outer burial receptions/crypts & headstones. Should a veterans's wife predecease him, the headstone is inscribed with her information facing forward. When the veteran dies his information is inserted on the opposite side and the headstone rotated so his information faces the front, My Uncle had originally planned to be buried at Arlington. After his wife died, the funeral director mentioned Albert Horton. When we left my Uncle asked what I thought. We both had individually felt that it would be a place where we could more easily visit her. We toured the next day. Even the drive down Milners Road is picturesque. The cemetery itself was clean, new and beautifully laid out. The staff was friendly. The decision was made. At that time word of the beautiful Veterans Cemetery had not yet widely spread. She received a convenient plot near the drive through and near a bench. There appeared to be space for burials for many years. That hasn't been the case. The Cemetery filled over the years and has been expanded. When my Uncle died I had my first experience with the Pavilion, which is used to provide a military graveyard service with Honor Guard. It was a moving experience for the man I considered my second father. The Honor Guard was a special final recognition for the retired Naval Commander, buried in his uniform, who had served in WWII, Korean & Vietnam. Albert Horton Veterans Cemetery continues to serve as a valued source for a final resting place for those who have served our country. Wreaths across America places gorgeous holiday wreaths on each grave. The Horton Wreath Society places wreaths on military holidays. Contributions can be made and are encouraged. Whether the burial be a traditional plot with stone, a columbarium or in ground urn, there is no cost for those Veterans who qualify. Thank you to the Virginia Department of Veterans Services. Virginia Veterans Cemeteries are such a valued contribution provided to our Veterans.

It is a beautiful setting....My husband thinks it is too far out.... but, I don't think it…read morematters...to get a lot of land you have to go far out.

During one of the worst days of our lives, Candice at Graham Funeral Home treated our family with…read moresuch care, compassion, and constant support. She truly made a difficult time a little more manageable. The funeral home itself is clean, beautiful, and thoughtfully maintained. Every detail was handled with intention, and it did not go unnoticed. We are so grateful.

Scott and his team at Graham Funeral Home were wonderful to work with when my dad passed away…read moreunexpectedly. They handled everything and took the stress off of mom and myself when planning the service. They walked us through everything step by step and never once pressured us to make a decision we weren't ready to make. They checked on us along the way and provided us with so much comfort. Every time we left or talked to Scott we always said how nice and caring he was. The service and reception following was perfect. Scott and his team did an amazing job and we will be forever thankful for the way they carried us through our darkest days. Even after the service, Scott reached out to remind us he will always be here if we need him. There is no better place to have your loved ones cared for than Graham Funeral Home. The family there is truly something special.

When I asked when my mother's remains would be ready for myself or my brother to collect. The woman…read morehad the audacity to tell me she was just cremated and was waiting for the ashes to cool off. No one in their right mind wants to hear that after losing a loved one. They are not too helpful when we had our mothers memorial service the man from Metropolitan was so quick to throw the bag at me so he could run out of there. Find you a place that would actually have compassion.

Metropolitan Funeral Service was one of most unorganized funeral home services I have ever…read moreexperienced. Their lack of consideration and empathy for those grieving a loved one is shockingly disappointing. I lost my fiancée unexpectedly on February 21, 2023 and met for arrangements on the 24th. That process seemed to go well until all that was agreed upon and promised did not take place. By the end, it felt like hell. There was ABSOLUTELY NO COMMUNICATION about the details of the services except for on the day we met for arrangements. I would say, that was the only time we had clear communication with this company. We were told the family needed to view the body before the public and that they would call with the day and time. We never got the call and was unable to reach anyone. 30 minutes before the scheduled viewing for the public we were told "come now". This is because another family member arrived early and was denied access to view until one of the immediate family members viewed the body first. That is when we were told to "come now". If that family member did not show up early, people would not have been able to see him on schedule. That was very unprofessional and inconsiderate. It definitely added to the load of mourning we were experiencing for our loved one. Second, they assured us the video slide would play on all monitors throughout the facility, but it was only shown on one small monitor in the hallway. And because it was only on one monitor, the hallway was congested with people trying to watch this video on a small monitor. This led to them to having constantly dispersing and disrupting those trying to attend the viewing of our loved one. Third, they never stated a scheduled time for the limos to arrive to our homes the day of the funeral service. We had to contact them that morning. Let me say this... this is not something a people who are in mourning should be concerned about especially when you are entrusting the final plans of your loved one to a service who guarantees it. It was a total disaster. Forth, there was another service taking place at the same time. They asked us to wait in the limo until they cleared the hallway of the other grieving family. Clearly, they have scheduling problems. Why on this God's green earth would you have services so close they would overlap one another. This robs ANY family the thought of feeling like your loved one was special. Instead, it felt more like we were dropping someone off to a busy day care. Fifth, but not final (I am just tired of talking about this), we pre-paid for death certificates during arrangements on Feb 24th. We received a call to come to the funeral home today (Mar 22nd). Assuming we were going to receive the certificates, we find out they were not even ordered. Almost 30 days later! We had to sign documents to have the order placed. How unprofessional is that? Rest assure, I will be forwarding this complaint to the Better Business Bureau, Google Reviews, Norfolk City Mayor and a host of publications. I will NEVER use their services again and I will NEVER recommend their services to anyone else. They owe my family apology!

I can not praise them too much!! They were amazing with my dad's funeral so I knew it would go…read morewell. They are very caring and professional. They walk you through everything. It's hard to choose this or that for a loved one gone on before. But Doral (rhymes with Coral) was an amazing help. His brother David also a tremendous help. You truly have to know how to comfort this who are grieving yet take them through each step in the process in a timely manner. Covid restrictions are in place, hand sanitizer stations. These people have the patience of saints. Everything was beautiful.

From the owner: Our Family Serving Your Family Since 1854. Family Owned and Operated....It makes a difference. W.J…read more Smith & Son Funeral Home was established by our family in 1854. We are the oldest family owned and operated business in the Tidewater Peninsula area. Our funeral home spans six generations and represents our family's commitment for over 170 years to the community that we live in and serve. We are dedicated to serving your family with care and compassion in your time of need while honoring the life and memories of the ones you love. We are a full service funeral home offering advance pre-need planning, traditional and contemporary services, memorial services, military services, cremation, and memorials.

Sam twiford from the chesapeake altmeyer was amazing. Compassionate. In touch day or night When we…read moreneeded him. Good to us in a time of absolute hell. so reasonably priced. I mean he literally went out of his way above and beyond!! GO TO THIS PLACE!!! TJ FISHER quoted us 950$ on cremation for an 17.5 wk baby who was 22 cm long, 1/4 lb .... private cremation for my son who passed in utero... Altmeyer did it for $600 i will never ever recommend a better funeral home. Ever.

There was no attention to the family. Masks were allowed to come off at the viewing because there…read morewas noone there to assure they stayed on. IVE NEVER been to a service where there is no funeral director in the building, unprofessional

JT Fisher handled my mother's final arrangements via Affordable Cremations, which was highly…read morerecommended by Suncrest Hospice, who handled mom's EOL care. No bells and whistles at JT Fisher, which is exactly what I'd been hoping for. Our family will have an internment in another VA city later this year, so we just needed the minimum. Lovely professional staff who explained all about the paperwork and how to travel with it. Highly recommended for no-frills cremation services!

Pure lack of empathy. Transportation of my husband to their facility was ridiculous and in poor…read moretaste. Waiting for my husbands remains took over two weeks. I am doing this all alone and this has been a terrible experience.