I am from California and needed information about funeral homes and cemeteries in the Suffolk area…read more They handled my call with professionalism, and gave me the important details that I needed to move forward. Their website and phone etiquette make them top-notch in my book. Thank you for your help!

Doing a review for a funeral home is very bittersweet. Let's be honest, who looks forward to…read morefuneral services? However, during a really difficult time for my family while handling the death of my grandmother, we enlisted Crocker Funeral Home to assist with her final wishes. Millions of THANKS to Ms. Ebony Johnson, who was EXTREMELY helpful to my family, especially to my mother, while trying to navigate such an emotional time. She made the process much easier and took care of so much. When there were "family complications," she was patient and gave us reasonable enough time to get things situated and straightened out. At one point, there was a minor mix-up with the obituaries and Ms. Ebony had it corrected right away without issue. That speaks to customer service for me. Now, in relation to the care, I will say that I literally cried when seeing my grandmother for the first time after her passing. I had to hug Ms. Ebony after seeing my grandmother. My grandmother had not looked like herself in such a long while due to being ill, and they really restored her (pre-sickness) beauty and made sure she was put away with dignity. I admit I was even pretty tickled because they requested we provide necessities that were inclusive of a slip and panty hose. (Why would she need a slip and panty hose??!!). But then it was explained that it was regarding the dignity and properly putting the person away. Also, my grandmother wasn't overly caked with make-up where she looked like a completely different person (you know the strange ghastly look), and each and every person who came said how beautiful she looked! The limo and the hearse drivers were friendly and courteous. We were very happy with what was provided, and we are very grateful for the help from Crocker!

My family uses Mr David Loving as our Funeral Director all the time. The care and understanding for…read morethe family is such a blessing to our families. He's super busy but the care and quality of work for our deceased family member goes over and beyond to make sure our loved ones are taken care of properly. You get quality care and respect. They are no. 1 to call in time of need.

Mr. David Loving does an excellent job. My family got the utmost respect and he handled everything…read moreperfect. Thanks so much. God bless you.

About 24 years ago I was approached on Mothers Day (while grieving at my Mother's grave) by one of…read moretheir salesman trying to sell me a cemetary plot. It happened again today. This time I was approached as I entered the cemetary by an employee that wanted me to fill out a raffle ticket! On my exit I was approached by more employees trying to do the same. What a deplorable, greedy, and tasteless way to do business. It is shameful, disgraceful and disrespectful to prey upon people who are only there to visit and mourn the loss of their loved ones.

I lost my grandmother on 7/9/20 & my grandfathers in 2015 & 2017. They are all buried out here. I…read morehaven't had any experience with dealing with their staff. I simply was there for the burials. The cemetery looked very well kept. The staff on the grounds were friendly. I watched them put my granny in the ground when they thought all of my family had left. I've never stayed at a cemetery long enough to witness that. They seemed to take great care in burying her. I don't know know about their pricing or sales practices. Looking at the other reviews, I'm a bit concerned there. If I ever needed their services in the future for a family member, I may consider them.

It is with a sad heart that I'm in attendance of this place again. To lay to rest my dearest…read morefriend's son. My heart breaks for her. Graves does an amazing job and is very professional.

Graves Funeral Home, Inc. served my family with so much love, care and dignity. They treated me and…read moremy family with so much kindness and professionalism. They took care of me and my family when my husband died 3 years ago with EXCELLENCE. Now a week ago they took care of me and my family when my mother passed away with the same amount of EXCELLENCE. They have truly demonstrated to me, my family and community that they truly have a heart for people. Thank you, J W. Johnson (A. M. Wright-deceased) Love, The Family

We drove past Oman several times while visiting my Dad who was on hospice at a facility nearby. I…read morelooked at the reviews, which were very good and decided to use them for my Dad's final arrangements. The staff were pleasant and helpful. They follow strict procedures for cremation process and explained all the rules thoroughly. Our Dad passed away late at night and they came pretty fast to pick him up and handled the task very professionally, while providing dignity and respect. I think the price was fair as well.

Absolutely would not trust any other company. The general manager Tim took such amazing care of my…read morefather and then a few short months later grandmother. the building is very pretty and extremely clean. They treat all family with such respect and they are 100% there for the family and try and help how ever they can. They are just absolutely amazing and very professional! When it comes to the service they are great at making sure its exactly what you want and how you want. they also provide a nice big black bus for families to travel in the day of services.

This review is long overdue. I am returning to express my gratitude for my mother's handling while…read morein the care of E. Vaughn Wray in November 2022. I am eternally grateful for the diligence, respect, and kindness shown to my family while my mother was in their care. Their team meticulously prepared my mother and presented her more beautifully than I could've imagined. I remember feeling much anxiety about a viewing - as anyone would - but experiencing an indescribable feeling when I did it; my mother was gorgeous. I cannot forget the warmth I felt while carrying out the difficult task of coordinating my mother's remains at every stage. I was shown patience, empathy, and respect. My mother's funeral was held in New York, but her first stop was with E. Vaughn Wray, and they took expert care of her. They even continued to reach out to my family as we traveled behind my mother from Virginia to New York for her services. They reached out during the process to ensure that her interstate transition went as smoothly as possible. They even offered their support after her services had concluded. Again, I'm grateful and I will continue to recommend them.

On 2/4/2022, I signed a contract with E. Vaughn Wray Funeral Establishment to embalm my mother's…read morebody and send her by plane to NY. The contract also involved the purchase of 6 certified death certificates. The total bill was $2114.00. ($542 for air transport by American Airlines and $1572 for the embalming, death certificates and tax). My mother's body was sent to another funeral home in Queens, N.Y. On 2/9, the embalmer at the other funeral home called me with the following disturbing information. 1. My mother's body was not embalmed properly. 2. She was sent in a container that was neither new nor approved for remains. He said the E. Vaughn Wray funeral home simply took an old container, flipped it inside out and placed my mother's body inside of it. He said she was not strapped in properly as well. He said it was the most disrespectful thing he had ever seen, in addition to other disturbing observations. Immediately after I spoke with this person, I called EVR funeral home to inform him of what I was told. I asked him for a refund. He refused. On 2/22, I called him to ask about the certified death certificates and why I had not received them. He said "this is a service that my company provides and we won't be providing this service". I am currently seeking legal advice on this matter. I had a gut feeling that I should not use this company when he asked me on the phone, even before I met him at the establishment, if I was bringing check or credit card. He also (multiple times) insensitively referred to transport of my mother's body as "shipping", as if I was purchasing an item on Amazon. The process of burying your mother is tough enough. Companies like this make it even more unbearable.

This funeral home provides the best of care/services to meet the needs of families experiencing…read moregrievances. Thank you!

It makes me sad that I even get to rate this place, but here it is. Recently, my partner passed…read moreaway and I was in desperate need of a place that was a) open minded and b) willing to help me work through all the paperwork necessary to get a cremation done. HD Oliver did everything for me. Because of how networked they are in the area, they pick up your loved ones from wherever they are and fill out all the necessary documentation through a hassleless method. They easily could have give me a lot of problems, but instead they took the time to understand my situation and worked through all of it with me. Everything was completed in a matter of 4 days and I was able to come by and pick up the remains at their Norfolk location. I did not use their facilities for a reception so I will not be able to comment on that, but they do deserve 4 stars for their empathy and diligence.

Cannot THANK the staff in this office enough for the understanding and kindness they showed to my…read morewife and I as we made arrangements for my deceased brother. We had already made our arrangements through Neptune in North Carolina. This office showed us the same courtesy that we received there. Could not be more pleased with the way Sara and the office handled our needs.

My father died on September 22nd due to COVID related illness…read more The hospital was very adamant about the resolve, so I had to at rather quickly. I'm so thankful Sara was the first person to help me. I was very emotionally unstable and her kindness helped me through those moments. From our first conversation, in which we discussed options and pricing to helping me with all the documents and sending them to me. She even helped me with pre-prepping the FEMA documents to assist in financial assistance. From start to finish, she always told me what would happen and when. I never got a chance to meet Sara, but I'm grateful for people like her to be doing what she's doing. When you're at a loss, she's the right type of person you need. Thank you for being one of those angels along the way during this very difficult process.