The Customer service at this store is perfect. No other words than perfection. Always greeted…read morewith a smile and always leaving happy with my purchases. That's correct multi purchases. Even though this store doesn't deliver I will go out of my way just to make sure I purchase from this just because if the customer Service that I receive each time I purchase. . Me being in the field of customer service it means a lot to be leaving the store comfortable and happy with my purchases! Thanks Guys!! Forever Coming back. -Marianne Rose Rosemariann65@gmail.com

As others have said, absolutely terrible service…read more In the course of trying to achieve a simple dishwasher repair, Tony: -Refused to answer texts or calls trying to get him scheduled for weeks on end -Sent multiple technicians that failed to diagnose the product and just left without saying anything -Came himself and failed to fix it, then didn't even bother to speak with us before leaving -Failed to answer messages or call us back when we followed up -Waited multiple weeks to even follow up with the manufacturer on the issue that he was too incompetent to solve -Failed to submit the paperwork required for the warranty replacement he claims we need because he is incompetent We have had to project manage this idiot every step of the way to get him to even do anything, and he still hasn't managed to do even a small portion of his job on any occasion. Work with literally any other company you can find - I think my dog would be better at Tony's job than Tony is.

After trying several times to contact them, I beleive thet are no longer in business. Anyone that…read moreknows anything different, can you please share.

Great to have expert repair services by Yale on purchased appliances...especially as they'll come…read moreway out to the boonies on the Cape. Knowledgable and courteous, the repairman fixed our malfunctioning oven. And they offer an online map where you can see the repairman's route progress and estimated arrival.

Yale customer service was excellent and and I was able to have my new dishwasher installed within…read more48 hours despite the New Year's holiday. Yale's prices for appliances are competitive with the big box stores however Yale charges significantly more for installation than the competition and it's non-negotiable. If you want quick service and competent installation, I recommend Yale even though they are more expensive.

I called Paul's after-hours on a Saturday and left a voice message explaining my LG fridge was not…read moreoperating. Within 5 minutes he returned my call stating he doesn't service LG refrigerators, but didn't want to leave me hanging. I was very appreciative he took the time to call so I could find a service company to help me. This is something you do not typically find in a business. Than you sir.

My oven went on the fritz a couple of days before a Christmas Eve party and after searching for…read moreappliance repair shops on the South Coast, I decided to give Paul's Appliance a call. He called me back promptly and after a brief description of the issue, he said he would come take a look the following day. When he got here, he was efficient and respectful. He quickly diagnosed the problem and informed me that he needed to order a part, but would be back to fix everything as soon as it came in. It only took a day and he was back to fix the oven. Both the oven valve and ignitor needed replacing. He installed both of the new parts in a jiffy and was done within 30 minutes. His prices are also very reasonable. If your oven is acting up and you don't want to spend the $600+ for a new one, give Paul a call! I would definitely use him again.

Had some issues with my Thermador appliances. Called…read moreAppliance Works and had nothing but excellent service and kind customer service. Highly recommend using them for appliance repairs. We got Rick and he was AMAZING... He taught us how to properly maintain our appliances. Big thanks to Appliance Works for being so good.

When they answered the phone, they didn't even say "appliance works" - conversation unprofessional…read moreto start with, but I made an appt for a Tues. They ended up cancelling it last min. Another, even more unprofessional conversation. Rebooked despite my best judgement for two days later. No call, no show. I finally called them, no answer, left a VM. An hour later they called me back, saying he had been knocking on my door and ringing the door bell for over ten min, even though I had been home, working on my computer since 7am, not ten feet from my door. There is no way. When asked what the address was, he couldn't even confirm a proper address. This company seems like a mess.

They sell refurbished appliances without telling you that they are refurbished. And then the…read morewarranty is done in six months and then your dryer breaks in eight months and they want to charge you repair fees. They must know what they're doing To drum up more repair business because even refurbished machines should last more than eight months. Also talk to me on the phone like I'm some sort of idiot.

I have 15 years experience with George's for repairs and service. Always punctual, honest,…read morereliable repairs and service. Excellent source for quality used appliances also When any of my appliances stop working properly he's the guy I call.

Called Dan for our failing refrigerator. He was very responsive and fixed our problem temporarily…read more He returned quickly with replacement parts. When the refrigerator failed again rather than trying to fix the additional problem he suggested we buy a new one. Now that's honesty with a Capital H. Dan is definitely the guy to call. His prices are reasonable too.

had an appt that i took the day off from work for..no call no show...will never call them againread more

I called for an appointment regarding my cappuccino machine.Rob answered the phone and asked me…read moresome questions about my situation. He went over and above and gave me some troubleshooting ideas to try first. I am simply blown away by his willingness to help, professionalism and he even called back later to see how everything turned out. Thank you R & P Appliance Service, I would recommend you to anyone I know looking for appliance repair. Keep up the great work and thank you so much!!

From the owner: Factory Authorized for Viking. AGA. LYNX. Miele. read more