We went to see a Little Mix Tribute Ban here 18th November. We arrived with 7 tickets marked with our surname and were shown to a table for three! We were given 4 more chairs so we could huddle around this really small table set for 3. When we complained, we were told no more tables were available. that we'd been given extra chairs and that complaining was pointless. In fact one of managers we spoke to was quite rude and offhand about the problem.
We understand that mistakes happen but one of the young girls in our group was in tears. I asked if maybe one of the bigger tables that didn't seem to have anyone on them might be ours but that didn't produce any results. It was suggested we could just sit at an unoccupied table but we didn't want to be turfed off when the people who actually should have been sitting there arrived.
We weren't offered any kind of discount or even a free round of drinks as an apology. We paid for 7 seats and we only received three.
Really poor customer service. We won't be coming again. read more