Visited while my mother was in the hospital. Parking for the day is about $17 but they have passes…read moreif you plan on visiting over multiple days. Nurses are very kind and helpful, and they look after their patients very well. Very thankful to have them.

At emergency on Saturday, with minor injury Had X-ray for…read moreshoulder and ankle, the emergency part was fast, the minor injury department was a bit slow sat there no one asked me anything Then was told to go X-ray which is even worse no desk anyone, then someone say there is a camera the tech will see is seating. Once on X-ray the tech was very good , did my X-ray and was very careful helping me position Then went back to minor injury for results. Lucky no bad injury just sprain I

I've never left a review like this before, but what I went through at this hospital was extremely…read moreunsettling, and it'd be wrong to not put this warning out for others. I came in with a severe throat infection that made it impossible to talk and difficult to breathe. I even wrote everything down ahead of time to make communication easier for the staff. Before I left, I made sure to get the nurse's name because of the lack of compassion she had shown. Sharron Thomas refused to read what I wrote, rolled her eyes, mocked my words back at me, and gossiped with other staff about how "inconvenient" I was for not being able to speak. That attitude carried over to the next nurse who handled me roughly. I've never had an issue with blood work before, but this time my arm went numb, ached badly, and is still bruised. While I was sobbing and visibly struggling to breathe, she treated it like a joke -- repeatedly asking, "does it hurt?" while ignoring the most obvious signals that I was distressed and not breathing properly (me holding my hand to my throat, trying to make noise, pointing to my notepad and pen, wheezing, folding over, crying harder). Instead of stopping, she continued on as if nothing was wrong. I did try emailing Patient Relations first to find some kind of resolution. They called me, acknowledged that I couldn't speak, and yet still asked me for a voiced response... I ended up leaving the hospital in worse condition than I arrived, all because I was too scared to stay. This was one of the most dehumanizing and frightening experiences I've ever had in a hospital. If you need urgent care, I STRONGLY suggest going somewhere else-- no one deserves to be treated like that in such a vulnerable state.

The worst hospital in Toronto by far the wait times are ridiculous and the doctors and nurses are…read morejust sitting around on their phones doing absolutely nothing scrolling on Instagram and tik tok we have the worst health care in the world I'd rather pay.

My name is Paul Cameron am general cleaning ing for a job Drive delivery I have a. G drive 5Ton…read morevan are maintenance services am very interested.. very friendly hard work easy going.. love to flying kites..love to play football

My wife came here for an inpatient operation. I have heard stories about Humber river hospital or…read moreHRH and how the care here was questionable. It looks like the stories were half true. Her operation was scheduled on a Thursday at 11am, we arrived at 9 am and checked in to the inpatient area of the hospital. We waited in a very crowded waiting room with limited seating. At 11:15 she was admitted to the operation and we were told it was going to take about 2.5 hours and someone would be out when it was over to let us know how it went. FYI the hospital is very small compared to most in the GTA. The waiting room for operations is actually the front lobby of the hospital. There is a small Tim hortons and a small cafeteria on the lower level (7am-2pm) and there is no WIFI. If you plan to be waiting here for someone..bring a book, knitting, laptop, dvd player, pillow...anything to keep you amused. The closest mall is at Jane and Finch. I waited for my wife for almost 5 hours and finally after getting really worried I walked over to the surgical desk. I was told that she was out over an hour ago and was in recovery. I was a little angry that no person came out to tell us how it went. I wasn't allowed to see her for another 1.5 hours as they were short on beds. I finally saw her as she was being brought up to the inpatient area. We had asked for a private room or semi private, but since beds were in short supply she was put in a ward. I took a walk myself down the halls and saw at least 1 semi private rooms available. After she was transferred to the ward, we had ordered the TV service as she was going to be there till Saturday. We didn't get the service till Friday night. My wife told me about how some of the nurses bedside manner was questionable as her experiences during the night with other patients. The state of the hospital is in flux, as the hospital will be moving to the new location in 10 months. There is only 1 working publicly accessible elevator in the building and sometimes it can take 15 min to get from floor to floor. I have also never seen an hospital with so much equipment and garbage in the hall. I did say our experience was half bad as the emergency ward was totally the opposite of what the inpatient services was. We had to come back the next day and check in through emergency. The experience was amazing..fast service great nurses and doctors. The longest part was waiting for test results. Even though the hospital will only be around for 10 more months, I hope the quality of care for the inpatient side will take some pointers from the great staff at Emergency.

Absolutely worst hospital I have been to for possible hernia surgery. They accept you as a patient…read morekeep and you waiting for several months while they do multiple blood tests and review a hematologist's consultation notes only to say you are not a suitable candidate for surgery due to a high platelet count which they say could cause internal bleeding, yet this actually makes the blood thicker and more easy to clot, rather than cause internal bleeding so they are full of B.S. I can't believe they have no compassion for their patient's pains and suffering! Look for hernia surgery elsewhere!

Absolutely horrible Hospital! Staff are rude and unfriendly. Doctors have no compassion and will…read morekeep you waiting for months to get surgery and then then tell you weren't suitable as a candidate. Unprofessional to say the least!! Look elsewhere for hernia repair.

Hi and Good Day to staff:…read more I am writing a review of this hospital since I have been very rarely in the last 10 years. I had to get treatment yesterday and, the staff were polite and, it has not changed much since Covid-19 and, it has not changed much. I was there for more than 6 hours and, I had to speak to a doctor after almost 6 hours-I had not been there for treatment very sparingly over 10 years. I know of a staff member who has been employed more than 15 years. I am impressed by the staff and, their kindness and, I left feeling a lot different and, I told the doctor that I was not sick. I had to speak with 4 doctors and, it went well as it did with the nurses. Keep up the great work team!!. A special thank you to the Special Constables-Errins, and, Boretta.

Brought my dad to Sunnybrook emergency with a doc referral for eye clinic…read more The emergency was quite a long wait only 1 person working at Triage. Then we we went to eye clinic the window was closed not open need to knock to ask a question Even at emergency the gentleman to show us eye clinic was not familiar he said to take elevator to first floor then turn right after exit but it was turn left

Our family's experience with Credit Valley Hospital's Adult Mental Health services highlighted…read moresignificant gaps in outpatient care coordination and follow-up. Following discharge, outpatient care appeared to focus primarily on medication monitoring, while broader recovery-oriented supports such as education, functional guidance, and connection to community resources were limited. As a result, much of the responsibility for navigating disability applications, coordinating supports, and ensuring continuity of care fell to our family, despite the patient's psychiatric condition affecting their ability to manage these responsibilities independently. Communication with affiliated services, including the nearby clinic responsible for administering injectable medication, was also challenging. Phone calls were often not answered, messages were not returned consistently, and rescheduling appointments was difficult. Most concerning, when an injection appointment was missed, there was no proactive follow-up from the care team, despite medication adherence being described as a central goal of treatment. I also contacted Patient Relations to raise concerns about these gaps in coordination and follow-up. While my concerns were acknowledged, there was no meaningful follow-through, guidance, or resolution. This created a situation where families were expected to play a central role in coordinating care but had limited access to support or accountability processes when concerns arose. I do want to acknowledge that individual staff were professional and respectful in their interactions. However, our overall experience highlighted opportunities for improvement in continuity of care, communication, and recovery-oriented outpatient support. My hope is that Credit Valley Hospital continues strengthening outpatient mental health coordination and follow-up so that patients and families receive more comprehensive and reliable support after discharge.

Well I would like to start off with dr finelli and his operation staff, they were awesome they took…read morecare of me made me feel comfortable. Then I was brought to my room where the first nurse was obviously at the end of her shift n made it clear ring the bell once she was very rude then the next nurse was pretty much the same all sitting at the front talking about what there plans were for the weekend, i wasn't happy, now the A team shows up, Carmelo, jaspreet, Mia,ramiyca, forgive me if I spelled ur names wrong, u guys were awesome, made me feel comfortable, u can see that you guys love ur job and care about your patients, u guys deserve a raise and the other 2 need to get manners and learn to be kind, if u r there for the paycheck, they u need to work on a farm with the animals. Last but least there's something wrong with my stomach n it still hurts n the dr that was incharge I found that I was being rushed and the proper steps were not taken, I explained to doctors and nurses operating staff that I was constipated minimum 10 days before my surgery, now i have my surgery dec 10th. N im still constipated so now an additional 5 days they gave me laxative, suppository n they sent me home, well guess where I live Timmins Ontario, 8 hours away so because they discharge me i ask for some pain medication so I would not feel the pain which I am,I had to fight to get pain meds,5 of them n I have to cut them in half,im a cancer patient im in pain at least make me feel comfortable, so we will see what my next steps are, that's all for today

Visited my mom while she was in the hospital. The nurses were incredibly nice and the quality of…read morethe care was really good. In terms of cleanliness, it's what you would more or less expect for a hospital. No major downsides, aside from the parking being extremely expensive.

Amazing care and expertise from Dr. Sellan and the whole team. After a successful hip replacement…read moresurgery I feel like I have my life back

my vision was failing end up there for 5 days ...didn't help CHINESE ACUPUNCTURE SAVED THE DAY…read more....felt like a 5 stars resort minus the food ; ) the staff is incredible ...love and respect is a 2 way highway!

Brutal. The woman…read morewho books the appointments is rude to the point of being cruel. Horrible treatment of patients. I asked her a question about timing and she yelled at me (uninterrupted, I wanted to see how long she would go) and said I wasn't being reasonable. Avoid if at all possible.