She is 100% amazing unfortunately she left Queens West gastroenterology practice and now I've had…read morenothing but bad luck with them. I wish I was a Kaiser member. She was my G.I. doctor for 10 years. I miss her very much. She was wonderful very compassionate very knowledgeable. Easy to get along with.

Dr. Traci Murakami MD, GI, is  refreshing, kind, empathetic, having a plethora of knowledge and…read moreoptions and addresses issues holistically, offering new ideas. Having  my 3rd colonoscopy/endoscopy was a surreal experience, with Dr. Murakami, being surrounded by an entire female professional team....even the anesthesiologist was a female MD.  I could have never envisioned this level of success for women when I started out in the F-16 Fighter management's male dominated corporate industry, and so pleased to see the medical community is budding with such caring, loving and CAPABLE professionals.  Dr. Murakami is a true Island Treasure.   Moreover, she referred us to a supportive specialist that we didn't even know the island held.

DrMorisaki and his staff, especially Liz, are so easy to talk to and they explain everything so…read morethoroughly! Not in a way that's so difficult to understand, but in laymen's term! Dr Morisaki is very patient, detailed, knowledgeable, and caring! I had two procedures done by him and both were fast and excellent

Dr Morisaki - Kuakini office - takes time to thoroughly understand your situation and go over all…read moreyour medical history and recent symptoms to arrive at possible action plans. Staff - Claire and Liz are old time nice ladies. They actually answer the phones! One drawback is they use fax or originals for every document, so don't try to email PDFs, photos, or links to your medical history. The Kuakini Ewa Office Tower has lots of parking and is only $3.00 a visit.

From scheduling appointment to procedure the quality of care was excellent. Dr. Lopez and office…read morestaff made my experience so much easier. Dr.Lopez made my 1st colonoscopy experience so comfortable. She is very thorough and takes pride in what she does. I would highly recommend anyone who is looking for a gastroenterologist to go see Dr. Kristi Lopez.. She is very punctual and her bedside manner will put you at ease.

Dr. Tamai and her staff at her office and the staff at Endoscopy Institute of Hawaii at Hale Pawa'a…read moreare so outgoing and caring and everything you'd want someone to treat you.

If you want to live a long life I would not recommend Dr. Jennifer Tamai, Gastroenterologist. I was…read moreonce a patient of hers but after changing careers my employer only offered Kaiser Health Care insurance and she doesn't accept it. Two years later my employer offered HMSA so I wanted to go back to see her for a colonoscopy procedure. I called her office December 2024 was told because I hadn't seen Dr. Tamai in two years I would need to be referred to her by my primary physician. I did that and followed through with my primary physician to make sure they sent Dr. Tamai a referral. They said they did so I called her office to confirm. In January 2025 Her office told me they don't take Kaiser medical insurance and I had to explain everything all over to them again. I asked if they received the referral from my primary physician and was told they did not. Now it's February 2025. I called Dr. Tamai's office and they told me they won't take me as a new patient and should find another gastroenterologist to see me for my colonoscopy procedure. I can only imagine what would happen to me if this was an emergency situation that needed treatment.

This was the worst doctors appointment I've ever had at nearly 50 years of age. From the moment I…read morecalled the office until I left, I was argued with. From the office staff to the damn doctor, literally all of them argued about where my last procedures were done to why I was there. And when they finally realized I was right, no apologizes.

#thankfulthursday…read more Healthcare workers deserve more recognition. Sometimes, things happen and they have to stay calm and professional while keeping their sense of humor and getting the job done... I appreciate Dr. Morisaki and his staff because they are a great team. Everyone was cheerful and informative! They made sure that I understood what was going to happen and how to prepare for the procedure. Dr. Morisaki even called me a few days after the procedure to follow up with me! Dr. Morisaki has two offices: one at Kuakini Physicians Tower in Honolulu and one in Aiea. I chose Kuakini. It has validated covered parking and a safe, locked restroom down the hallway. My friend, Paul C., taught me to bring some treats for the office staff. After I "recovered", I was able to get a box of baked manapua, bring it to the Kuakini Medical Center, and call the office so someone could meet me at the Ground Level, and wrap each manapua individually in a bags (COVID protocol). She brought some gloves so we were able to keep the manapua "clean". Haha! The look of gratitude on her face was priceless. It was as if no other patient remembered them and their hard work. I told her that I couldn't do her job... And it's true! I asked her to give some treats to the Recovery Room staff also. The office staff were great and the Recovery Room nurses were fabulous because they fed me after I woke up from anesthesia. They asked me if I wanted apple juice or graham crackers. I answered, "Both, please!" They asked me if I wanted more... I answered, "Yes, please!" Gosh ..those were the best graham crackers ever... So yummy, light and crisp! I sure enjoyed eating them! LOL! Thank you to Dr. Morisaki and his staff for taking good care of me! Remember your healthcare worker today!

Staff is horrible. Tried to make an appointment and the staff said I needed to have my PCP provide…read morea referral. I informed them that I do not have a PCP since UHA does not need a PCP referral and that I can directly schedule with the provider. She was adamant about having a PCP which again what does one do if I don't have a PCP and I am 45 just needing a screening. OMG at least the other office I just called also asked for a PCP referral and when asked I said to just do a screening cause of my age. OMG. Are we in the 1990's for medical care? Interesting if you search the HGSAIEA it is the same site, location, etc as Robert Wong.

If you want a good doctor for a colonoscopy or an endoscopy, I highly recommend Dr. Wong. He is…read morevery, very good and FAST. My procedure took abut 45 minutes and he was able to find polyps and remove them. The staff at Pacific Endoscopy are very, very nice as well. To maintain your privacy, you are assigned a number, so they call your number instead of your name when the nurses are ready to prep you. Although I could only see his eyes, in my drug-hazed state, Dr. Wong reminded me of my husband at the same age. That was strangely comforting to me. Dr. Wong and Pacific Endoscopy were very good about giving me instructions, such as the day-before prep (not fun), and what to do on the day of your procedure. They provided me with a Medi-Van service number that I could call, since I wasn't able to drive home after the procedures. They are very thorough in telling patients what to do and expect with these procedures.

I absolutely DO NOT recommend this physician…read more I am a retired ICU Registered Nurse. My husband is a retired physician. I was referred to Dr Yang for a colonoscopy - a 3 year post - polyp removal follow up. Below were some of my many concerns: 1.I found his administrative staff to be polite but incompetent - especially a male named Vincent. Vincent would repeatedly contact me over the course of 4 months to request my "healthcare authorization". Which I repeatedly re-sent. This was actually not what he needed. He was actually requesting my "health history". 2. The weekend before my scheduled "pre -procedure" appointment - Vincent contacted me yet again to let me know they had not yet received my "healthcare authorization". He said they would have to "cancel" my pre - procedure appointment " if they did not receive my paperwork by 5pm on that Friday. I again sent my "medical authorization " paperwork. Unfortunately- it was a Friday. And I realized my appointment was at 8am the following Monday. I did not want them to cancel an appointment that I had waited 4 months for. So - I contacted Dr Yang via cell number provided by voicemail. I reached him - and he was audibly disturbed that I had dared to contact him regarding ensuring that my appointment was kept as my paperwork was in order...he did wish to concern himself with such a trivial matter. I found him to be abrupt, condescending....and rude over the phone. 3. I showed up early on Monday morning with my husband at my side. Dr Yang was late. His waiting room was small- there were 3 other patients waiting with me. So - he's "cramming" 4 patients into an 8am time slot - with only ONE physician. As he entered - he was clearly irritable- he barked at his front desk staff to remove a sign from his office front door. As I was seated right next to the door - and his staff were behind an enclosed desk ( they would have had to walk around) - to be helpful I got up and removed the sign as he wished. He did not like that. He wanted his own staff to do as he bid. Already off to a bad start. 4. During my office visit - it became very clear that it was a "pre-procedure" visit. For a COLONOSCOPY. I've had 2 previous colonoscopies. The purpose of my visit was so that he could SELL me his "special" colon prep. And he wanted to explain to us personally all the details of his colon prep. During this entire visit - he was rude and condescending. He did not like the fact that I had called him personally on the weekend to ensure that I would see him Monday morning. He did not like the fact that both my husband and I were a nurse and a physician - he needed to let us understand we knew our place in HIS world. 5. We bought his "special" colon prep. I went home - and realized that Dr Yang was probably the worst physician I have ever encountered- both as a nurse working at Straub Hospital in their ICU...and as a patient. Horrible bedside manner...and I certainly was not willing to find out if his clinical skills were any better by letting him insert a scope into my unconscious body. I wrote above so that every person on Oahu would understand that they do not need to be treated in such an ABUSIVE way and receive substandard care from any physician. Just walk away. NO. I cancelled the appointment with him. Dr Russell Yang should never practice again. Dr James W O'Brien at Surgicare Hawaii eventually did my colonoscopy. He was EXCELLENT.

Russ cares! He did have a nicer office before but he is still a decent doctor. He did an endoscopy…read moreon me and I trust him for procedures. Kuakini totally took care of me that time. Russ just joined Kuakini in the last 5 years. He was a private practitioner before. He left Queen's where he also worked. I am no longer with him but enjoyed him enough to give him a piece of art I made. Good bedside manner; quick with the humor. Drawback is that he uses a call center to field calls. Sometimes it works and sometimes it doesn't. There aren't that many liver specialists in Honolulu and he is one. I recommend this doctor and clinic.

I've had the privilege of being under the care of Dr. Ankur Jain and Dr. Shilpa Jain for over 10…read moreyears, including for my colonoscopy. I cannot speak highly enough about the entire experience. From the very first consultation through follow-up, their level of care, professionalism, and attention to detail was truly exceptional. Both Dr. Ankur Jain and Dr. Shilpa Jain are not only highly skilled and knowledgeable, but also genuinely caring and invested in their patients' well-being. Their follow-up and communication were excellent, and it's clear they strive to provide the best possible care. I would highly recommend their practice to anyone looking for top-quality gastrointestinal care delivered with compassion and professionalism.

Dr. Ankur Jain is beyond awesome! He is very kind and caring! He always goes the extra mile for his…read morepatients. The very best GI group in all of Hawaii.

Dr. Carlson Wong is the best gastroenterologist on this island. He is extremely professional,…read moreknowledgeable, and sincerely cares about you and your health. I wouldn't trust any other doctor with my gastrointestinal issues. Lisa, his receptionist, is also a professional at what she does. She has always been kind, friendly, and caring each time I interact with her. Thank you for all that you do, Dr. Wong and Lisa!

I have been seeing Dr. Wong for about 5 years now and he's helped me through my G.I. battles. I've…read morebeen seeing him on and off whenever I have new episodes and he's always been helpful in helping with my recovery. He's extremely kind, patient and knowledgeable. He follows up with phone calls and recalls my history whenever I go in for an appointment. I highly recommend Dr. Wong to my friends and family.

One of the most thorough DRs. our family has been going too. The wait in the office could be long…read moreat times, but that's about the same for most specialist doctors. I see some people complaining about waiting time but he spends proper time with his patients so of course its going to be long, its not urgent care for christ sake! We've had times when he followed up with personal calls every night to see progress. Not many DRs do that. My mother has nurse friends and they all have good things to say about his skills. The reception people are pretty nice too! If you want a DR that doesn't brush you away, he is the one to go to.

Dr. Marutani and his staff are a God send. I am a colon Cancer survivor and super careful and…read moresensitive about any changes to my digestive system. However, after eating a pre-packaged salad at Ala Moana, I started feeling sick and began violently throwing up for two days. Shortly after throwing up, I began bleeding out of my rectum. My wife was very concerned because of my history with colon cancer so she contacted (MY) GI doctor. With time passing quickly and with no response from MY GI doctor, my wife suggested we call (HER) GI doctor. When we called, Jenny immediately answered the phone and we explained to her our situation. Jenny transferred us to Jasmine who along with Jenny recognized the urgency and scheduled an appointment to see Dr. Marutani. Dr. Marutani is a no nonsense knowledgeable and kind doctor. He immediately inspected and assessed my bleeding condition and prescribed medication for treatment. Dr Marutani also called me the following day in the evening, after a day of surgeries to let me know that my blood work came back normal. I cannot give Doctor Marutani and his staff enough praise. I am now definitely more comfortable doing colonoscopies in the hands of Dr. Marutani and I consider him my new doctor. Dan Sparks