Needed a "move out" cleaning in short notice. They did an amazing job at an extremely reasonable…read morecost. Would definitely recommend!

Michael has been cleaning my house for about a year now. He's been a life saver! My house gets…read moredirty quickly with two large dogs and he really helps me keep it clean and under control. He is trustworthy and communicative. I am so grateful to have a dependable cleaner. I also love how my house smells on cleaning days.

They live up to their name! This wonderful company came in to clean our office space when…read moreconstruction was finishing up. They were friendly, efficient and thorough. There was no detail over-looked. I would highly recommend their services for any home or business.

Detailed Cleaning By Lisa, is a company that is dedicated to customer service and satisfaction…read more They have a cleaning crew that pays close attention to details and cleans with care and attention. They do post construction cleaning, commercial and residential. Their work ethic and attention to detail is unparalleled.

Quick professional, thorough and very personable. I enjoyed having my home…read moreI think it would be worthwhile to have her in at least once a month. It takes a lot of pressure off.

If you are looking for a dependable and professional cleaner and organizer.... You need to call…read moreMeghan.. I haven't written a review for her in a while, but she continues to amaze me with her attention to detail and thorough job. I now understand why she is so busy and people continue to call her back again and again. She has a pleasant personality and is open to doing extra over and above what is expected. She is completely trustworthy and a real sweetie. Call her if you want a good job as she does. Excellent work.

Vanessa was an amazing masseuse, she was professional and hospitable. She was also very punctual…read moredespite issues that were beyond our control. I am grateful for the amount of energy and care she demonstrated, I absolutely recommend Vanessa and her wonderful establishment!!! Thank you again! See you soon.

was very happy with their service they came give me a price I left to do some errands when I got…read moreback the house was spotless very surprised of the outcome found my new go to cleaning lady !

Very professional and gets the cleaning job done right! Other services are highly recommended.read more

I'm honestly flabbergasted that this place has such good reviews after my experience with them…read more They initially quoted me over 400 dollars to clean my 225sq foot apartment. After calling and talking to Scott I was given a more reasonable quote. Things seemed good, until it was time to click "accept" and confirm the cleaning. I checked, and they were still charging me over four hundred dollars to do a single cleaning of a 225sq foot apartment (one that isn't very messy, and with no special circumstances that would justify the price). After going back and forth with Scott, he finally admitted that their system didn't let them change the price, but that he would only charge me the amount that he had agreed to by word-of-mouth. I was VERY uncomfortable clicking on something where I was legally agreeing to have them charge me hundreds of extra dollars, with no recourse if they did. I especially worried because if their system was so opaque that they couldn't change the price in one spot, then what's to stop it from doing the same thing and charging me the higher amount, with Scott using the same excuse to say that there was nothing he could do about it. So I told him, flat out, that if they or their computer system charged me the higher amount rather than the lower amount that we had agreed to, then I would give them one-star reviews on review sites online, that I didn't have any desire to actually do this, but that this was the only method that I had to protect myself. Anyway, things seemed good after that. They charged the agreed amounts and did the monthly cleanings for several months. They missed spots every time - sometimes large areas - but Scott had warned me that they weren't going to have time to get it all every time. I got the strong impression that Flower City Cleaning rushes their cleaners - pushing them to be quick rather than thorough. Certainly moreso than other cleaning services that I've used when I lived in other places (their initial quote, before I jumped through a bunch of extra hoops and agreed to a word-of-mouth contract that didn't line up with the contract I was actually signing, was considerably higher than ANY quote I've ever received from a cleaning company - both in terms of companies that I've actually used, and companies that I've just received quotes from). Anyway, then I had my final cleaning. The person was about 25 minutes late (delays happen, and I certainly wouldn't be writing this if that was all that it was). I always go out while they're cleaning, and when I got home I found that in addition to the usual missed spots, they had clogged the toilet with half-dissolved cleaning cloths (something I only discovered when I tried to flush them). They always send an email asking how they did after each cleaning, so I clicked the lowest "very unsatisfied" button, and wrote "the person was more than 20 minutes late from the texted estimate, and then left a bunch of cleaning supplies in the toilet that completely clogged it. If this happens again then I'll leave bad reviews in more spots than just this email." - I honestly feel like I might have gone too far with the threat. I was pretty annoyed at the time. A heads-up would have been really bloody nice though, so that I didn't try to flush it and get like half an inch away from flooding my bathroom. They immediately terminated service. No explanation given beyond what seemed to be a copy-pasted paragraph with a bunch of stuff that seemed so disconnected from the situation that I can only assume means that they copy-paste the same thing every time. Was it because of the two threats to leave bad reviews? - Maybe Scott was just having a bad day and did it as a knee-jerk reaction? I honestly have no clue. I also have no clue how their reviews are so good - did I just get really unlucky and have both their computer system and their people screw up royally on me? Ultimately, all that I can do is move on to another company - hopefully one that takes responsibility for doing the job competently, and owns their mistakes when they make them.

I love this company! The work is always amazing and they do great with our dogs. The texting…read morefeature is fantastic And they are so personable. Thank you flower city cleaning!!! Rachel is so great with our dogs, it is easy having her around and she's so thorough! I recommend this service to friends and family.

Very good cleaning service for our very old house, which includes floors, carpets, bathroom, and…read morekitchen. Extra effort goes into getting lots of shedding off of floors and loveseat dropped by our loving spaniel. Highly recommend.

Nikka has been cleaning our house for a few months now. She is a very hard worker and does a…read morewonderful job. I would recommend her to anyone. The quality of her work goes above the amount of money she charges. She is a friendly person and so glad we found her.