We had been shopping for chairs for our living room for some time. Colleen spent an hour or two…read morewith me/us on a couple of occasions while we figured out what we wanted. Her help was irreplaceable. They have a better warranty than the manufacturer does so we feel confident in future service, if we need it. We ordered the furniture and it came in while we were travelling. They held it for a month and delivered as soon as we got home. The delivery was on time, clean and helpful. AND they took away one of the old chairs to donate. We highly recommend XL Furniture for product and service.

Went to XL furniture with photos of damaged parts from my 18 year old Lazy Boy, I purchased there…read more Hoping they could order parts so I could repair BUT they said instead...we will take care of it. They picked up chair, repaired chair then delivered back to me. This is unbelievably the best service outcome I have ever had! Thank You... XL Furniture

I keep spending my money here! Richard has given us above and beyond great service. Even sends us…read moretexts to keep us posted. I want to support this business. Go check out this local gem!!!

We didn't end up buying there but We loved the store and…read moreRichard was most helpful! Furniture is great! Many options! Canadian made! BONUS!!

I had a large print and a teak side table to sell and because I had to go out of town, I contacted…read morethe Consignment Loft. The service was great. Once they decided to accept my items, the process was simple. After only 6 weeks both items were sold for the agreed upon price. Checks were issued. Everything was simple and done well. I would use them again.

As a design maven, I can't believe I didn't know this place was here before now! Fortunately, their…read moread in Edify magazine drew me in, and I went in to investigate last weekend. The place is chock full of goodies that they get from homebuilders with show homes, home stagers, and other folk who have changed their colour schemes or whatnot. If you're in the market for wall art, pillows, objets d'art, vases, or all sorts of other doo-dads, give this place a try. It's small, but crammed full, and the selection is constantly being updated. Don't forget to look upstairs too. This place is dangerously close to my work AND my house (sort of halfway in between, so I'll be stopping in frequently for new items. The prices were really reasonable for what they had, and the manager, Sydney, was a delight to chat with. She said they've been open for about a year and a half. Too long for me not to know about them! Definitely adding this to my usual list of places to check out for gorgeous decor.

Cottswood Interiors absolutely delivered. My sofa had a warranty issue, and they replaced it…read morewithout hesitation. Kate and Anastasia were outstanding--professional, kind, and genuinely committed to making things right. Huge thanks as well to the furniture technicians for their excellent work. Cottswood truly stands behind their products and their customers. Highly recommend.

Mostly cheaply made furniture marked up exponentially. Terrible delivery service…read more Go see the competition and buy something else. Be especially careful to keep an eye on the delivery team if you do use them. When my mother ordered a chair, they damaged the leg on her wall (also damaging the wall). Thankfully she saw it happen. Because they tried to leave without saying anything. Honesty goes a long way, fellas. Do not recommend.

We purchased a dining room table from Sage. It showed up and had a small crack in it. The team at…read moreSage were EXCELLENT and very helpful to correct our concern and ordered a new table for us. We then have gone back and ordered additional furniture from them. They are very helpful and have beautiful furniture which is not the junk you find at all the other big box stores. We will be dealing with Sage for all our furniture needs in the future.

We have purchased from Sage Furnishings wooden indoor Shutter Blinds for our patio door, living…read moreroom & bonus room. We wanted the blinds on our patio door to slide open and we could not find any company that would make this happen. I was at another store next to Sage Furnishings and decided to check Sage out and I was amazed that they not only carried really neat furniture, but blinds as well. I spoke with Lewis and he said, "no problem we can make this happen" Talk about Wow Factor!! We absolutely love them and we always get huge complements from our friends and family. We had a team from Sage Furnishings come out to measure and discuss what would work best for our home. They made us feel very confident that these blinds will be amazing. Once the order came in they were prompt in coming out to install them, my husband always says, "a happy wife is a happy life" We look at them everyday and never regret having them in our home...they are worth every penny:) We highly recommend Sage Furnishings as they have high quality product and high quality Customer service!

This past week we went sofa/chair/couch shopping all over town…read more I wish I had a 3.5 star option because I just can't bring myself to say 4 stars = yay, I'm a fan but I would still recommend this store to anyone on the hunt for the perfect living room furniture. They had a whole section dedicated to theatre seating and had some really unique pieces (giant spinning couch/chairs). Overall, we didn't opt to buy our main pieces here and went with LA Z Boy instead but this place is still worth a luck if you're on the hunt for new furniture. The location is on St. Albert Trail next to a bunch of other furniture places and easy to get to from the Yellowhead or 137th avenue just off St A Trail. This isn't a discount store so expect prices to be higher than the Brick or Leon's for sure.

The sting of disappointment lasts much longer than the momentary pleasure of a low price. This…read moredoes not describe Sofaland where the quality of furniture is laudable. The staff are professional, knowledgeable, and respectful. What a pleasure to deal with. Yes you will pay a bit more but shouldn't quality have a small premium? Think Lada vs Acura. After your first 1900 km road trip you remember why you paid for more the Acura. We recently purchased several pieces of furniture after a 6 month search. This is solid, fashionable furniture. Quality fabrics, well crafted and timeless style. Even the the deliver people were professional and courteous. I love the feeling of having high quality furniture that gets compliments. Sofaland, we will be back not to replace cheap furniture that didn't hold up up but to purchase more high fashion, durable furniture. You should go too.

Structube is indeed a new location at West Edmonton Mall, offering stylish and affordable modern…read morefurniture and decor. Brian was most helpful showing me around and assisting me with choice! He even took the time to show me exactly where to park so that I can pick up with no delivery charges!! All staff with excellent customer service skills and ensuring customer needs fulfilled!! Bravo!!

Shockingly bad customer service. I bought a bed, looked beautiful, but a slat broke in the first…read morecouple days. I contacted customer service to let them know, and asked them to send me a new slat. The customer service person said that if I sent photos, they would judge if they were willing to SELL me a replacement part. Instead of an apology for the product breaking, they were implying that I was somehow trying to trick them (to get a free bit of wood?), and then trying to sell me a part that was defective when they sold it to me. This part is literally worth less than a dollar on a $500 bed, broke so quickly it's either badly made or defective, and it feels like crap when it's broken. I'll definitely never shop here again.

I highly recommend the business! I have purchased multiple…read moreitems there and every time they had an amazing customer service! Recently I bout a product that needed to be assembled at home so basically the product was in a box! When I opened the box, one piece was broken! I contacted them and they didn't have the product anymore for an exchange and I didn't want to return the product. So they basically opened the part from the floor model and gave it to me! I was satisfied with the experience (as usual) and I recommend this business! :)

I wrote up a contract to buy a house, I had a possession date. I went and bought furniture from a…read morevariety of stores all around Alberta, including Sofaland. My family and I have been unable to return home to USA for 1.5 years and a few weeks out to possession date for our new house and we got word from the United States Immigration that our issue had been resolved and we could move back soon. I apologized to the Edmonton realtor, the seller, all the furniture stores I purchased from, and everyone, helpfully and reluctantly, allowed me to cancel and return for a full refund, except Sofaland. And now that I am finally resigned that they will not allow me to return the $5000.00+ furniture, they advised me to find a buyer, myself, cause *sarcasm* I've always wanted to be a furniture store.

This store is a mess. From the manager to the salesman, and the rest of the associates are all…read morecrooks. They lie to the customers and don't know good customer service. They don't care how the customer feels. I bought a bed from the store in November 2024. The crooked salesman told me the bed was going to be in the store for delivery in a couple of weeks. But to my surprise, the bed was not even in the store until April 2025 and did not come in at all. They would always tell me lies that the bed would be there in two weeks. They were not able to deliver the bed. The salesman told me that it would be better if I cancelled the order. Which I accepted. But at another time when the crooked manager was there, the salesman denied saying that to me. Imagine a bed that was pre-financed by a bank, and I was paying the bank $194.00 biweekly while the bed was not yet delivered. This bed was not available at all until April 2025, and they offered me the floor or a display model. I refused first, and after two weeks in April and their stock couldn't come in, so I accepted to take the offer at a reduced price. The manager said no. After waiting all this time, I just have to take the old, dusty, scraped bed. Upon delivery, the parts were not correct. To cut the story short, the man who delivered the bed have to come the next day with part of other screws to it together at an extra cost. I will not recommend anyone to walk into the store to buy even a pillow. They can lie, telling customers the store will be closing in two months.

This is by far the WORST furniture place I have dealt with. Do not be tricked by cheap prices, you…read moreare truly being lured into a losing transaction. You WILL be paying one way or the other - with stress, low-quality furniture, or time. Horrid customer service, terrible inventory management, and a complete lack of ownership for the goods and services this business is claiming to provide. If you are looking to get passive-aggressive treatment by unprofessional staff with a patronizing attitude - this is your place. Waiting for your furniture for months after paying for it not bothering you? This is your place. Do you have near-sightedness? You are in good company because the employees and the business are only looking for one-time sales with no desire for long-term customer retention. I can't stress this enough - avoid this place and save yourself the headache.