Went up on a recommendation from ATT in Augusta. Gentleman spent several minutes trying to resolve…read moreissue for us. Found out later it wasn't the phone but the hearing aids that went with it. The time spent here was greatly appreciated. Couldn't ask for better service! Thank you!!!

NEVER USE THESE PEOPLE FOR COMPUTER REPAIR!…read more Request was put in to clean fan blades on laptop as it was noisy. Next day they call and state they have completed the requested task PLUS added new thermal grease. When brought home, the laptop was just as noisy and on closer inspection by an adult, it was determined fan blades were STILL DIRTY. Brought it to another tech outfit, who determined the fans had not been cleaned nor did it appear the laptop had been taken apart by finding dog hair inside. Terrible service, or should I say charging for no service?! They won't even admit to their mistake and refund the money they charged up front!

Had to call the police because the owner was threatening to get violent with me while I was picking…read moreup my computer. Took almost two hours to fix simple problem of loose ribbon cables; claimed it took 45 minutes to open the laptop case, a task other techs usually accomplish in 5-10 minutes. Gave ridiculous excuses for lengthy repair; claimed that the plastic case was hard to open because the computer was running Windows 8. (Yeah, it's a bad OS, but it doesn't make the screws on the case any harder to remove.) Owner then went nuts and accused me of being this problem customer from 2008 who'd made obscene phone calls to his shop or something. He claimed he had "records" of my activity and was going to take me to court for being a thief (???). He'd been screaming all throughout the computer pickup, but he began going weirdly in and out of my personal space, as if he were deciding whether or not to initiate physical contact. Would not stop being aggressive while I booted up the computer to check to see that the work had been done. I eventually felt threatened enough to leave the shop; I had to call the police to protect me from being assaulted by the owner while paying the bill.

The right people for the right job. They know computers. They don't bs anybody. They fix the issue…read moreright the first time. Highly recommend them for personal and business use.

Short story: DON'T GO HERE. I should have just gone to the Apple Store in the Maine mall. I ended…read moreup there anyway and they were great. For the full story read on. I took my Mac Book pro here for diagnostic and hopefully repair. My keyboard and track pad had stopped working. The machine itself would work with either blue tooth or USB mouse/keyboards attached, but I wanted to see the cost of repairing the laptop keyboard/track pad. First off, it took them 3 days to give me a diagnostic and estimate. I had to call myself to find the status. They told me it was the top case and it would cost $380. I decided this would be worth it to me and agreed to proceed. They called 2 days later and said it wasn't the top case after all it was the logic board and that would cost a bit more $440. All the people I spoke with at this company were not good with people. They weren't friendly, or good at explaining what they there were doing. It was almost like they explained too much technical and not enough of what a client needed to know. The repair tech on the phone went on and on about parts and technical terms etc.. I don't repair computers. I had to repeatedly ask: How much will this cost and when can you get it done? He told me 1-2 more days and I decided for $60 more I'd move forward with the repair. I get a call. Now it's both the case and the logic board need to be replaced and the repair would be over $800.00. They have had my computer a week at this point. I said no to this repair, as I may as well buy a new laptop at that point. They said I would need to pay a 20% restock fee. I said I didn't feel I should have to pay a restock fee when they couldn't properly estimate or diagnose my problem. I never would have agreed to an $800 plus repair. I would pay their $75 dollar diagnostic fee. I asked them to put my laptop back together and return it as I gave it to them. When I went to pick it up, there was no conversation, no apology or explanation, nothing. I barely got eye contact. I tested that my machine was working. Everything seemed in order. When I went to use it the next day (with Bluetooth keyboard/mouse) the battery ran out. When I plugged the charger in, it wouldn't register the charger. I couldn't charge the laptop. I took my Mac book to the Apple Store in the Maine Mall. They diagnosed it free of charge!!! This is what they found. There is a simple plug in cable in the case that enables the charger to work. This cable was disconnected. They plugged it back in and it worked fine, and they didn't even charge me. So Unlimited Technology formerly Capitol Computers either directly sabotaged my laptop so it would appear to be in working order at their office but break later; or they are simply incompetent. Either way this is completely unacceptable service. The Apple Store diagnosed the keyboard issue free of charge. I can't remember exactly the full diagnosis, but they said it would be a little over $500 to repair. I decided to just use it with Bluetooth accessories until I upgrade. I should have just gone to Apple, as I have always had the great customer service at the Maine Mall store. I was simply hoping to save some time as Unlimited Technology formerly Capitol Computers was closer to me and I try to support small business. It was really disappointing how awful the experience was.

Came in to set up a time to get my iPhone battery replaced but the woman there was new so she had…read moreme leave a note with my issue and contact info and said I would get a phone call back. That was a week ago and I never heard anything. So they lost my business to Best Buy, who fit me in within 24 hours. ‍

I had an awesome computer guy in SoCal. He was a Photoshop wiz. After moving to Maine, I dreaded…read morehaving to find a new computer guy. I had not so great experiences with 2 places in Augusta. Then I had my hard drive die. I brought it to Mike at Kismet Computers. He went above and beyond to get my computer and Photoshop back up and running. He even came to my home to tweak it twice ! He is professional honest and I am beyond thankful to have found a reliable computer guy!

Excellent, friendly help with technology issues. I've asked for help several times - from ipad,…read moreprojectors, Mac laptop. Matt has helped us save HUGE on our monthly cable bill by guiding us through the rather daunting process of "cable-cutting." I would highly recommend this company for any tech-related questions and repairs you might have.

Went there to see about fixing my phone. He couldn't get the parts for it, but gave me an education…read moreon water damage and how to spot it. Also some info about phone motherboards. He obviously knew what he was talking about.

Not owning a printer, I use this company for all of my periodic printing needs. They offer low cost…read moreprinting, are always unfailingly polite, and even offer a daily affirmation on their drive by sign out front that I have enjoyed for years. What's not to like?

Incredibly quick. Incredibly friendly. Reasonably priced too! 100% recommend…read more Don't bother with any other printer.

I had an accident with my laptop and needed service to help me, Dan was awesome helped me save my…read morefiles and restore my files to a new computer fast competent and genuine, reasonable rates and I highly recommend him

Needed a part and gave aable a call because past experience with them was pleasant and reasonable…read morepricing. However this time around I called and they said they had the part but didn't have it picked yet and that they were going to call me back the next day when it was ready. Well next day came around and just figured I would check the status and a time to pick it up. All I got was a attitude and don't know we'll call you and then I asked availability for another part and the answer I got was I think we have it then silence. They didn't even bother to look for me and left me hanging. Ohh and I never got that call back either. I won't drive a hour away for a maybe we have it give a straight answer or atleast try to look it up it's there damn job. This really sucks because I used to do alot of business with them and not anymore.

Very nice and super helpful! They didn't have all the exact parts we were looking for... but they…read morepointed us in a good direction to go look for them. Thank you guys!