Well the office manager didn't present at my last appointment but to my surprise and even…read morebetter..... A wonderful woman from corporate racked out( shout out to Abby) genuinely concerned about my issues and did her best to work with me and the company on a reasonable solution . I have to get the surgery, I was worried about the cost, and fortunately they were able to prawns something reasonable and hopefully negotiable at the final financing process! Thank you for listening Sonobello, the work over all was great and hoping and wishing for ultimately a better result. Nothing is perfect but as patients we prefer and will pay for self satisfaction and a little customer service love!

Please look for Brandi Baker and see my prior review; as a result, I am posting this open letter…read moremost recently sent: "I was cut off while leaving a message, and have sent previous emails suggesting a solution, where instead of discounting the revision fee of 2500$ can I just be refunded and Sonobello and I can consider this situation resolved?   It is convenient that now there's a "waist lipo" procedure for about 7500$ where a 360 procedure is documented in literature as well as my other medivcal consults, to include the waist, and therefore I should not have to pay an additional $7000 or $5000 from a falsely marketed procedure that doesn't produce100% effectiveness as the commercials and your consultations lead the patient to expect. The customer is not made aware that this truly is a NOT body circumference of 360 degrees because mostly it requires full anesthesia to reach actually and safely reach those depths within the tissue around your abdomen but customers are deceived into thinking that this will be achieved they will literally see results "all around" the full abdomen area we paid for. Please present this to necessary parties at the local office in Norfolk VA and see if again I can just get what was quoted in my package as "waist area" but yet I have extra skin lapsing in the sides of abdominal area, creating an undesired non-aesthetic appearance, and of course causing me as a consumer to ultimately spend thousands more for a repair the company is not willing to negotiate at a reasonable rate and not even consider it a revision but an additional surgery.  We as healthcare consumers are entitled to the same rights as any other type consumer that ensures proper regulation and practices and we also have medical protections within our state surgical and plastic surgical licensing entities and board certification agencies. There are several lawsuits existing throughout the country against the corporation and their unsatisfactory practices that can be googled and freely obtained by the public so I would just like to receive a partial refund and leave the situation gracefully and not have to continue with the legal courses of actions I have initiated for my protection as a consumer." My review is for Norfolk Virgina!

I started going here when Dr Mc was at Hilltop. I'm glad he has retired and hope that he's enjoying…read moreevery minute of it!! He was awesome!! Here is why I am shocked and disappointed. I had a medical care appointment and because I asked about previous services and possible treatment...I got charged a consult fee?! My entire appointment lasted less than 15 minutes. I get that providers deserve to be paid but it may be a nice gesture to inform a patient that asking questions will result in an additional fee. Who knew a Dr (PA actually) won't answer questions unless you schedule an appointment for consult?? I get that some patients could take advantage and ask all sorts of medical questions that are unrelated but maybe you use your judgement and bill accordingly?!?!! Ok-so $100 later (and VERY few minutes!!) , I get a call from the compound pharmacy requesting a fee ($65) to make the numbing cream but a trip SEVERAL hours later to CVS where they DONT have my prescription-I had to place a call to the office to find out why my scrip isn't there almost three hours later. I'm told by this office they are still seeing patients and I need to potentially wait 24 hours or more to get my medically necessary prescription?!?!!! WHAT?? So a compound/custom pharmacy gets the scrip for an elected procedure within minutes but the medically necessary scrip ....i need to wait until they've had time?? Everything about this appointment was just bad policy. Except the medically necessary appointment and scrip needs-I did get seen for that. Hopefully in the next few days I can actually pick up my scrip!! Looking for a dermatologist-anyone have a good one??

Dr Mc Daniel is the Best at what he does! He has great bedside manner and explains procedures well…read more His expertise is invaluable for any type of skin issues you may have! I am so glad I found a Dr that I trust with my face. My first appointment was last month, check in was a breeze, staff is friendly and they have Covid procedures in place. I had another follow up appointment today, Dr Mc Daniel and Ashley were just as great!!! The entire office is exceptionally clean including the bathroom. I was placed in a large consultation/treatment room where there was a giant air purifier which was nice. Ashley was great, she was his assistant and was very friendly and knowledgeable as well. I felt comfortable and confident in their care which is difficult to find around here in my experience. I have another appointment scheduled with them and will definitely recommend Dr McDaniel and his staff to anyone who needs any type of facial treatment.

I'm updating my review on my facial here. It was wonderful! She did a wonderful job with my facial…read more She was on time. She explained everything to me as she did it. And she showed general interest by initiating small talk to build rapport. She did many extractions on me and kept asking if I was okay. The ladies at the front desk were very helpful with making another appointment. This is my new go to for facials. They also offer botox and other medical procedures. Not sure I'm interested right now for all that but it's nice to know where to go if wanted in the future.

Amanda Nass, PA, was wonderful, a good listener and thorough. Very friendly and she remembered me…read morefrom coming in, in May, which is always nice. I call her Dr. Nice because her last name is that with a southern accent. Ha ha! She recommended that I start physical therapy and occupational therapy for the tingling in my right hand, due to the stress in my neck and shoulders. They took X-rays. Extremely professional and quick!

The lab is absolutely awesome. Super fast and easy check in. The lab techs are so great. Super…read morefriendly and you never even feel the stick. For bloodwork, this place is top notch