Our IT help desk is outsourced to GNY Inc. and I have worked with Gary Zhou, the owner of this fine…read moreservice provider, for nearly 3 years. Here are the Top 5 reasons to choose GNY Inc. for your IT help desk needs: 1) Rock solid reliability rate whereby all day to day issues that may crop up with employee workstations; from Windows domains, to VPN, office phone administration, and mainframe networking. 100% of our issues had been resolved by GNY Inc. on the first attempt and in under 24 hours of the issues cropping up. 2) Proven, long-term experience with organizations scaling up to hundreds of workstations. GNY Inc. has several mid-size clients, though we are on the smaller end ourselves, the knowledge and skillsets show through in their approach to every issue. My colleague worked with Gary at their previous company and GNY Inc. delivered there, as well. 3) Very in-depth knowledge of office landline phone networks and the ability to establish "office attendant" capabilities, even with the older phone hardware hub in our office. After only a few days, we had our own "please press 1 to reach the logistics department" system and it worked flawlessly. 4) Adaptability to emerging online threats with solutions that work, such as Carbonite, whereby rolling automated backup processes can help to safeguard organizational assets against ransomware. 5) Last, but not least, Gary and his associates are likeable people. They work well with our team and are always responsive and friendly. They get the job done and seem to enjoy what they do!

Kevin and Jennifer have been helping me with my computer issues for years, and I am SO GLAD I found…read morethem. They are professional, polite and efficient, ready to help wherever I am. Highly recommend!

Jennifer & Kevin are the BEST !!! Jennifer always kept me informed on the progress of my new CPU,…read moreanswered all my questions, and went "above & beyond" for me ! Kevin was so kind to setup my new CPU, explained all to me, answered all my questions, and went "above and beyond" for me ! For me, both Jennifer & Kevin are the "go to" people for any and all issues involving your computer, such as maintenance and/or a "checkup" on your CPU, monitor, keyboard, etc., etc., Both Jennifer & Kevin are very courteous, eager to assist you, go "above & beyond" for you, and give EXCEPTIONAL customer service !!!! Highly recommend PC Total !!!

We have had the pleasure of working with Jose Tamayo from ABC Office Solutions, and he consistently…read moredelivers exceptional service. Jose is always friendly, approachable, and genuinely committed to helping in any way he can. Every interaction with him is positive and productive. What truly sets Jose apart is the way he goes above and beyond--whether it's answering detailed questions, offering solutions, or making sure everything runs smoothly from start to finish. He is knowledgeable in his field and takes the time to explain the problem clearly, provides insightful recommendations, and makes the entire process easy to understand. He takes pride in his work and in supporting his clients. If you're looking for someone who is reliable, skilled, and dedicated to excellent customer service, Jose Tamayo is the person you want to work with. Highly recommend!

I was very pleased when I received my computer back from ABC Home and Office Solutions. They did a…read moregreat job in restoring my computer back to its original state when I first bought it. I was getting so frustrated that I was going to purchase a new computer. They saved me time, money, and grief, plus they were very helpful in giving tips on how to keep my computer in good running condition. I would highly recommend their services.

I have a 10+ year old laptop that was having lots of issues. I was dreading taking it to a computer…read morerepair shop because of cost and location. Curtis was able to fix my laptop quickly. He is professional, knowledgeable and has reasonable rates. He was able to fix it remotely so I never had to leave my house. This repair gave my laptop new life!

I have been working with Spinitar for many years now. They have a very knowledgeable staff and…read morereliable techs and engineers. You get what you pay for as the saying goes and this is no exception.

We did not have a great experience with Spinitar, even though we were willing to pay for it and we…read morehad every reason to expect it. Our goal was to install and implement livestream technology for our church services. Spinitar assured us that they could do this for us, and because they are right down the street in La Mirada, they'd be able to support us. Our initial concerns arose with a delay in implementation, which we tried to take in stride given our own delays with funding, shipping containers backed up, etc. But then it seemed that we never dealt with the same person twice. A chain of planners and engineers came through, each promising to bring our project to fruition. When there was finally a project planner, our volunteer had to train her on how to be a project planner, as we were not receiving daily status updates. Then we realized that they did not really know how to operate the Vaddio camera equipment or livestream equipment that they had installed. One kind and knowledgeable engineer, Chien, returned to assist us as best he could, but it turned out that no one at this national A/V company knew how to get us across the finish line. Several months later, with the help of other pastors and tech teams, we have figured it out. I am not able to recommend Spinitar to other churches who are trying to upgrade their systems or add livestream capability.

Yitz installed security cameras at my house and I've had many problems working with him. He's…read moreunreliable and has poor integrity. I would never work with him again. The project took way longer than it was supposed to, but I would've been okay with that had he honored his warranty and stood by his work. He offered his own warranty in addition to what consumers are legally entitled to by the CSLB. When my cameras went offline, he had me spend hours and hours with the manufacturer tech support before he was willing to even consider looking at them. It took months to get him to come back to my house to get the cameras back online. Before he came over, he argued with me on the phone wanting me to agree in advance to pay more money, even though they went offline within one year and are covered under both warranties. He tried to negate what the warranties covered and even the wording in his own contract. He finally came to get the cameras online but wanted me to agree to cap his visit at one hour and pay for any hours above that, regardless of the reason the cameras went offline. I said if they're not back online after the first hour we can talk about it, but let's at least see what he could do in that hour. When he came over, he spent ten minutes and got most of the cameras back online, but was very resistant to answering questions or explaining what he was doing or how to prevent them going offline in the future. He rushed out the door very quickly and wasn't willing to spend the full hour. I ran out to his car to tell him two cameras were still offline and the NVR was still offline but he left anyway. He said he would come back to fix the rest soon. It's been two months and he's been ghosting me. He won't respond to my calls or texts. I really liked Yitz initially, but he's broken my trust and I've given him way too many opportunities to fix the situation. I've had too much patience. Very disappointing.

Clown school. I called to get a quote for tv mounting. The lady said to call the owner. I left a…read moremessage, but the owner never called back. I tried again a couple days later, this time someone actually talked to me, and said they would email me back with a quote. 4 days later I am still waiting. It's hard to find the right people sometimes.

Mike was able to do some disk recovery when two other people said it couldn't happen. Very…read moresatisfied.

Michael was very prompt and friendly. He quickly assessed the issue with my monitors and laptop not…read moreconnecting and got everything working together beautifully. Very satisfied with the work and cost.

My experience with Workover Technology has been excellent! Workover has provided technology…read moresupport/software development to my small business and personal computer/repair needs (for myself and several people I know). Each time the service has been outstanding. I don't know very much about computers/IT, but Bill at Workover takes the time to explain it and you know he's taking care of you. In short, the service is outstanding, honest, and first class. If you are looking for help in IT for your business, Computer Repair for your home needs, or Software Development...this is the place to go. Talk to Bill, he's the best!