I'd pay Monett fifty bucks just to wash my hair, honestly. Just about fell asleep. Great if you…read morewant to relax!

I so love this place, they treat us like family as most of my family goes there,, Been to the same…read moregal for year wand love that she here,, if I could I give it a 10 star

Wouldn't go anywhere else. (Haven't since I found Kirk over 25 years ago!) They are simply the…read morebest, and I get compliments on my cut and color all the time! Kirk listens to what you want, takes his time, and makes sure you are completely happy with the results. My 25 year-old daughter decided to highlight her hair for the first time ever, and was so nervous. Scott was so patient, talked her through every step, and she was THRILLED with the results. He also gave her tips for how to care for and continue to style her gorgeous new mane when she got home. Needless to say, she has a new stylist! :) Added bonus...these guys are so funny and friendly that the time flies by when you're in the chair. If you are looking for a change, I highly recommend both Kirk and Scott at Over Our Head!

Absolutely amazing. I have been going here for years and walk out every time very satisfied…read more Everyone is very friendly and does a fantastic job!!

I am 67. Lots of haircuts over the years…read more The Men's Salon on Lakeside hired a new barber. Her name is JACQUELINE MONIQUE She is very talented. Best haircut ever! Tom Palladino

Great experience with my hair stylist Raiden!…read more Very personable and a great haircut! Highly recommend both the establishment and Raiden!

Donny did a good job on my cut for my wig but then charged $254 for a job he charged $70 the year…read morebefore. I was shocked but what could I do--the job was done. I don't know where the 254 actually came from. My advice: get a quote beforehand or try somewhere else.

Go see Brad, Pat or Dennis they will treat you right. They are closed Sunday and Mondayread more

Great experience!! I had Sandra and she did an all-over dye as well as a cut and gloss. I knew that…read moremy hair would be a little bit of a tougher job because i had box dyed it and i needed her to dye all my hair the same color as the roots. I am SO happy with how the dye and cut turned out. She gave a great head massage and i was so happy overall! The salon is beautiful! I ended up paying about 165 dollars before tip, definitely worth it!!!

The is beautiful Salon. I had requested a haircut and color. The color is produced by L'Oreal, an…read moreoil based product which did not color my hair properly, I'm imagining that it does not always cover the grey on older people. I'm 70 years old and I stated that my hair sometimes has a hard time taking up color. Of course the product was described at the end. I did show Samantha that 2 1/2 inches of my hair did not take up the color properly. I even looked at it in the light. My experience was not great for the amount of money I paid. When I walked up to pay the $349 bill, the girl at the front was not very friendly because I couldn't figure out how to put the tip which was a second computerized machine.. Can you imagine $349 plus a tip. My experience was unpleasant. I have to wait at least three weeks to have my color properly redone.

Every other salon I go to, I leave hating my haircut. But today was amazing--I went to Kirk and I…read moreLOVE it! He was super kind and considerate with my special needs boys (he gave them great cuts too!), was fun to talk to and has great products. I highly recommend!

Kirk does such a great color and cut that twice, while shopping in DC, a woman made a beeline over…read moreto me to say " who does your hair? I love it! "

Here is a more extended, thorough, and highly polished version with stronger detail and flow while…read morestill keeping it professional: I am writing to formally express my dissatisfaction with the experience I had during my most recent visit to Koko's braiding shop. As someone who has been a returning client and has genuinely appreciated the service in the past, this experience was not only disappointing but also frustrating and unexpected. To begin, there was a significant issue regarding payment that immediately created confusion. Upon arrival, I was informed that Cash App was not an accepted form of payment. This came as a surprise to me because, during my previous visit, Cash App had been accepted without any issue. At no point prior to my appointment was I notified that there had been any changes to the shop's payment policy. I completely understand that businesses may update their policies at any time; however, it is essential that such changes are communicated clearly and in advance. Proper communication ensures that clients can come prepared and helps avoid unnecessary misunderstandings or inconvenience. Had I been informed ahead of time, I would have made sure to bring an alternative form of payment and the situation could have been avoided entirely. Unfortunately, what could have been a simple misunderstanding escalated unnecessarily due to the manner in which it was handled. When I attempted to explain my confusion and clarify the situation, Koko responded in a raised and aggressive tone. I felt that I was being spoken to disrespectfully, which made the interaction uncomfortable and upsetting. I was not argumentative or confrontational; I was simply trying to understand the situation and find a solution. As a customer, I believe it is reasonable to expect to be treated with respect and professionalism, even in moments of miscommunication. Rather than working toward a calm and respectful resolution, the interaction intensified, and I was ultimately told not to return to the shop. This response felt excessive and unprofessional, particularly given that I had previously been a loyal and satisfied client. In addition to the payment issue, there were also concerns regarding the level of service and professionalism during the appointment itself. Koko arrived late to her own shop, which caused a delay in the start of my appointment. Timeliness is an important aspect of any professional service, and arriving late without proper communication or acknowledgment can create a negative first impression. As a client who arrived on time and prepared for my appointment, this delay was both inconvenient and disappointing. Furthermore, I was instructed to begin taking down my own hair upon arrival. While I understand that some stylists may require clients to come with their hair already taken down or may charge separately for that service, this expectation was not communicated to me beforehand. Being asked to do so unexpectedly placed me in an uncomfortable position. Additionally, I was not provided with assistance while taking my hair down. Instead, Koko appeared to be resting rather than actively engaging in the service. At that time, there were no other clients present in the shop, which made the lack of assistance even more noticeable. I felt that, given the circumstances, a higher level of attentiveness, effort, and customer care should have been provided. This overall experience was particularly disheartening because it contrasted so strongly with my previous visits. I had genuinely enjoyed coming to this shop and had developed a level of trust and comfort based on past experiences. However, this visit significantly changed my perception. The combination of poor communication, lack of professionalism, and inadequate customer service created an environment that felt unwelcoming and uncomfortable. As a paying customer, I believe it is important to be treated with respect, to receive clear and timely communication regarding policies and expectations, and to experience a level of service that reflects professionalism and care. Unfortunately, those expectations were not met during this visit. The way the situation was handled made me feel undervalued as a customer and ultimately led to a very negative experience. Due to the nature of this interaction and the overall experience, I no longer feel comfortable returning to the shop. While I regret that my perception has changed, I believe it is important to share this feedback in hopes that it can be taken into consideration. Improvements in communication, professionalism, and overall customer service would greatly benefit future client experiences and help prevent similar situations from occurring.

Worst salon I've ever gone to! They're rude, extremely pricey, and will rush to finish your hair. I…read morecame in one day asking for a sew-in with a side part leave out and they said no problem. They finish my hair pretty quickly and give me the mirror. It looked terrible! I tried to get the hairdresser to fix it but she kept saying it was MY FAULT that my hair was too thin and yelling at me to pay up because she had things to do. After I told her repeatedly that I wouldn't pay she agreed to try to create a closure but it only made things worse. Then she told me she'd redo my hair. She took everything out and unbraided the cornrows underneath. Next thing I know she's telling me to leave because she and the other hairdressers do not feel comfortable redoing my hair. Mind you I was pretty upset and in tears but left and went to the salon next door. I will not be going back there, and I really hope that business shuts down.