Excellent service. Very professional staff. They were able to find me the best rates for my buck…read morewith better coverage.

From the owner: We specialize in Auto, Home, Commercial, Farm, Bonds, Flood, Motorcycle and Boat/RV Insurance as…read morewell as Specialty Lines of Business. We also offer Notary Services. All employees are licensed insurance professionals in the State of Illinois. We are an Independent Insurance Agency meaning we deal with more than one company. This gives us the opportunity to quote your insurance needs with a variety of companies to secure the best coverage for the best price.

BEWARE OF THIS AGENT! My rates were repeatedly increased throughout my 6+ claim-free years with…read morethis office. When I finally decided to shop rates, I was able to save $1,800 / year on my auto policies and $800 / year on my homeowners & got lower deductible & higher coverage. I sent an email to the agent's office to cancel my auto policies and was told they were unable to cancel my policies without a copy of my declarations page. Per State Farm policy, a declarations page is only needed for back-dated cancellations. I informed Jennifer at this office that I was not requesting a back-dated cancellation. I sent a total of FIVE emails requesting forward-dated cancellations. When I finally called the office to confirm my cancellation, the girl answering the phone refused to give her name & said everyone in the office was at lunch, but someone would call me back. I had to waste 25 minutes on the phone with corporate to actually get my policies cancelled.

I got locked out of my car after 7:00 pm... I called my agent and I had a tow truck within 10…read moreminutes.... this does NOT happen with AAA. He explained my coverages when I signed up in terms that I could understand.... not just legal mumbo jumbo. WOULD RECOMMEND TO EVERYONE!!!! Simple, easy, quick.... and very knowledgeable! If you don't know what your insurance coverage is/means you NEED to call him..... one oversight is all it takes for an accident to ruin you financially for the next 10 years!!!

Excellent customer service! It makes you feel like more than just a name! Professional and…read morehelpful!

Awesome agent, very caring and professional. Excellent State Farm agent who takes her time to go…read moreover your policy needs and wants Professional staff. We Highly recommend Elisa Hager and staff!

When I'm shopping for anything these days, I look to ratings on sites like this. And I never know…read morewhether reviews are authentic or just another kind of advertising. I will tell anyone who will listen, Steven Mack has gone way out of his way to help me understand insurance to a degree I have never before. Very few people in my life have taken the time Mr Mack has taken to help me make good decisions. Not once, have I perceived a sales pitch. Although he's known me and my family for years, I approached him for help. He identifies and quantifies a need, spells out my options, and waits for me to decide what I want. I don't write a lot of reviews. It's unusual I would go out of my way on a Saturday morning to share my opinion on a local business. But if you're in need of an insurance broker or agent in the O'Fallon Illinois or surrounding area, you need to meet Steve. I sincerely recommend this business.

Steve does a great job! He is extremely knowledgeable in all aspects of risk management. He takes…read moretime to understand what his customers needs are and builds custom solutions to help the mm achieve their desired goals! I would certainly endorse him to anyone who has insurance and financial planning needs!

Easy and pleasant experience switching my ALLSTATE policies to State Farm. State Farm saved me…read moremoney. Everyone was very pleasant and nice. I recommend this agent and her staff.

If I could give more stars I would! Jocelyn was awesome getting me where I needed to be as far as…read morecost and coverage goes. She was extremely efficient and really just a true gem to work with getting me my policies in order. I would highly recommend this office for your insurance needs!

I recently lost track of some insurance paperwork (nothing new there). I contacted Rick and within…read moreminutes he had sent me email copies of everything that I needed. I have been with them for a number of years and this is not the first time that I have experienced their quick and courteous customer service.

In my line of work I am on the marketplace for health insurance. Because I was moving mid-year I…read morewent to Niedringhaus to make sure Everything would be done correctly for a "qualifying event" health insurance change. Rick took care of me. He spent quite some time with me and dealt with documentation & such. Later i learned that because it was a mid-year "qualifying event" he didn't even get his usual commission or anything. He has continued to work with us and we've always been pleased with his knowledge and service!

Jody is a great insurance agent who is a leader in the industry. He has shared his customer…read moreservice systems and processes with my team and we have seen a surge in our customer satisfaction ratings. His holistic approach to auto insurance, home insurance, and life insurance is a gift to his customers in the Collinsville and greater St. Louis, Illinois area. Thanks for all you do Jody!

From the owner: By intentionally striving to becoming the most personable, reliable, knowledgeable and…read morecustomer-centric insurance team in the region, we provide our State Farm customers and community with a remarkable, unforgettable experience that create strong relationships and drive referrals to exponentially grow our business. If you have questions regarding Car, Home, Renters, or Life insurance, reach out today and we are happy to assist! License #: IL-100704901, MO-8335710

I have had the pleasure of referring several of my clients to Amy Christenberry of Jessica's office…read moreand have had nothing but excellent service. Amy has always gone above and beyond to service my clients and provide what is needed immediately to get their home loans closed.

From the owner: Serving O’Fallon, Troy, and Madison County, IL, Jessica Harrison‑Wilkins has been providing trusted…read moreAllstate insurance solutions for over 20 years. Her team is highly rated with 450+ combined Google and website reviews, recognized for award-winning service and expertise in auto, home, life, and business insurance. Jessica is committed to protecting what matters most to her clients with personalized, reliable coverage