Worst experience with an insurance broker ever. Cost U Less Merced should be Cost U More. Sales agent Nexa Vivanco misspelled my name, doesn't reply to emails. Second agent Derezz quoted $361 per month. Make sure their full coverage adds rental car and road service. I have 30/60/50 full coverage and pay $95.95 with current carrier. Clearly Cost U Less would like to know who is my carrier. I hold a Certificate of Insurance in Property Casualty Surety and Bond from Nevada School of Insurance. I spoke with Marco at corporate and Chris in Sales hung up. Cost U Less blocked my calls to useless automated line. Cost U Less might work for SR 22. read more

Just had the best insurance experience ever. I didnt even know it was possible. I was able to walk in and leave 20 minutes later with full coverage at a reasonable rate. Diego was knowledgable, quick, and fun to talk to. Go here. read more

Antonia Rayo is wonderful and patient. She answered my questions and resolved my problems so fast!!! Thank you!

Wow I have never met no one like Lourdes with a awesome costumer service .She is very respectful and beyond nice, She is very good on what she does .She helo me out and answer all my questions,.If I could give her more stars I'll give her the ones from the sky cause she deserves them.I recommend this insurance to everyone, Keep up the good work Lourdes,Thanks to the staff as well.God bless your heart and family read more

I was hung up on 2 times and was told I couldn't get transferred to my local store to ask questions. This company is a big joke. Don't get insurance with this company or freeway insurance read more

Lourdes, is so knowledgeable, helpful, and sweet. She was able to get another car added in just a few minutes. She then gave me her direct number and I texted needing proof sent to the bank for my daughter's car and she was quick to help. read more

I needed help with my insurance, so I called on Saturday. They're typically not open on the weekend but I tried calling anyways because I was really worried. I got transferred a lot until I finally got to Nick. He was the only person I spoke to that was able to help me. Not only was he very helpful, he was also super friendly. Next time I need to call for customer service, I would definitely recommend talking to Nick ! read more

I came in and got my insurance this weekend with Natasha Harvey. Great service. Very nice. I appreciated the help and got a great deal! I got my insurance at $40 a month so i was super happy. I highly recommend going to her. read more

Great costumer service! Jemer helped me get the cheapest policy for me and was very nice. She's definitely my favorite person to go to.

Tina is simply amazing. I highly recommend. They are very professional and have the best plans around. I would most definitely check them out. read more

I just had a wonderful experience with Liliana, we had an emergency that needed to be dealt with right away, she was extremely understanding and very helpful. My father got a notice in the mail that he needed to get insurance right away or his license was going to be suspended (SR-22) we got the notice today and it was going to be suspended tomorrow. So you can imagine the frustration we were going through. Long story short she guided us and signed us up right away, and we will not be charged extra fees by the DMV or will have to go and deal with the annoying DMV in person and try to fix this hot mess. read more

My wife needed some extra insurance so she went there they said she needed a credit card but it will no be charged to the card they lied and did now they hang up on me when i call and are very rude on the phone i do not Recommend them to anyone ever they still money from people read more

Went in and got insurance today! That office has really cleaned up! Kevin Cozzi was the best insurance rep I've ever had there! Amazing customer service! Thank you Kevin!! read more

I've had a great experience at Cost-U-Less ever since ive spoke to Kevin Cozzi. He is the most professional and intellectual employee I've seen working there. I've been with Cost-U-Less for quite some time now he has answered all of my questions and has helped me with what's best for me and what will help me out . Im in the process of renewing my insurance and he is making it so easy for me. He found me a better and cheaper policy plan that fits my needs. Never once did he make me feel like I was asking dumb questions , hes very polite and honest I will come back again to see Kevin only. I can say I trust him and you can too. If you want an honest quote and someone who looks out for people I would go and see Kevin cozzi! read more

I'd like to thank the team at the merced branch as well as for Kevin Cozzi for helping me out with getting me the information that I needed. It was quick an easy, I was in an out, in no time with a great plan for a great price. Thank you guys again, I definitely recommend Kevin to my family and friends, I appreciate it! read more

I had such a great experience at cost u less! I was helped by Kevin Cozzi. He was very professional, answered all of my questions and saved me $20 a month on my car insurance. I will definitely be referring my friends and family thank you so much again kevin! My wallet appreciates it read more

I just had the best experience I've ever had at Cost-U-Less because of Kevin Cozzi. This young man was the most professional and intellectual employee I've seen working there. I've been with Cost-U-Less for years now and I had questions about my policy. I recently went in to add a vehicle to my policy but this person (won't say who) didn't explain to me about what some of the fees would be for. So I went back today feb 12 to speak to someone and Kevin happened to be there and answered every single question I had about my existing policy and he explained to me in great detail what everything meant and what I would be paying. He also stated that I was paying too much and found me a better and cheaper policy plan that fits my needs and better protects my family and our vehicles. Never once did he make me feel like I was asking silly questions , he was so polite and honest and I assumed he was manager because he has the capacity to be one based on how informative and knowledgeable he was. I will come back again to see Kevin only. I can say I trust him and you can too. If you want an honest quote and someone who looks out for the people and not just to get money like most brokers are I say go see Kevin Cozzi. He works in Merced sometimes but works at Los banos mostly and I would go all the way to Los banos that's how much of an impression this young man has made. read more

Cost-U-Less Insurance - Home & Rental Insurance Near Me - Merced, California

Wow, The people here are awesome! I was shopping around for a quote trying to find my best options and I came across these guys. Monique was great, she genuinely helped me out and made me feel valued as a potential client amd had my best interests in mind. She listened to everything I was looking for in car insurance and put together some great packages for me. I was a little heisitant with making my choice on policies and I really felt like Monique did everything she could to make me happy as a customer to win my business and really put together a deal I couldnt refuse. I thank her so much for really putting in effort to get me the best prices and policy. I am so satisfied with my decision to go with these guys and I wish I could put in a request for bonuses because my experience with them was all that I could ask for and I am driving around worry free, feeling safe and protected with my policy! Thank you guys, wish I would have came here sooner! read more

I have been with Cost-U-Less for about 5 years now and I recently got a new vehicle. Once again, I got great service and the best price compared to other places. Thank you Tina for the great service!!! read more

Tina Vasquez was awesome. I have been looking at insurance quotes and all of them came out to be 400 dollars a month and that's not including down payment! With cost u less and her help I had a down payment of 190, which includes the first month, and I pay 72 a month for liability. I also have a extra fee that covers other drivers that I may loan my car to. read more

Tina Vasquez I'm very pleased with the service I have got here. I had all my questions answer. very helpful with everything I wanted and need to know and got a good insurance that works out for me and my girlfriend. Tina is such a good person. and very good at her job and what she does and anything I needed help with she did take care of it. Very happy with my service. I would highly recommend cost -u- less insurance And for Tina Vasquez services. Thank you. read more

Cost u less insurance is a wonderful establishment (screaming out loud to the top of my lungs). The whole staff is very energetic offering excellent services with great hospitality and the BEST ENCHILADAS!! I've ever had (coming in straight from work hungry they fed me) Tina Vasquez is such a remarkable example of a good human- being. She made me feel very comfortable while assisting in a honest and very professional manner. She educated me on all the policies and provided me with exactly is suitable for my car. Thank you "Cost u Less" now I feel safe in my everyday commute. read more

Natasha is amazing!! She is super nice and helpful!!! I recommend you go to her because she makes all the information easy to understand. Thank you Natasha!! read more

I have insurance through this company and I have to say I love it. The employees are always incredibly helpful and friendly. They got me a policy that fit my budget and made sure I felt welcome. The manager, Tina, was the one that got me set up and she was extremely professional and made it was all done properly. I definitely recommend this location read more

First off let me say I believe all reviews that have been left thus far are most likely paid reviewers as they all say pretty much the same thing about the same chick. Decided to look around for some car insurance and decided to come here. I signed in and instantly was helped, that was the best part of my experience. After handing over all my info about my car thats over ten yrs old, I was given a quote of $38 a month with a $270 down payment LOL!!! I'm 30, no accidents, tickets or DUIs and I've had my license for about 13 years...when I let Erika know that I was low income and a high down payment as such would be way out of budget, her boss came back with $169 down split into 2 payments....after letting them know I'd have to shop around for other quotes, on came the insane pressure and somewhat backing you into an corner. I was also told that anyone else I went to would have the same rates as they did. They used scare tactics about ticket fines, cops and law suits if I didn't get there insurance and when I was about to leave I was told I had to stay so they could call the DMV and let them know I refused there insurance and was leaving..yeah BC they have DMV on speed dial like that w people so readily to assist them LOL! After Erika tells the guy on the other line my reason as to why ( I didnt have the funds she required for a down payment as it was extremely high)I didn't want there insurance her response to whatever he may have said was "yeah I know that's what I'm saying". Talk about unprofessional! And then handed me the phone bc the guy wanted to verify my reason as to why i couldn't get there insurance and that he would be giving me a call the following day. I've never felt so pressured or backed into a corner to buy something as I did with these agents. Needless to say, we took our business elsewhere where we got an extremely low down and monthly payment, something Erika said wasn't possible. Stay clear and go straight to the insurance company or go online, that way you don't have to pay their outrageous broker fees for simply doing what you can do online. read more