It's now been over 2 decades that I've been using Gilbert's and I would still highly recommend…read morethem. They've never been rude or condescending. In fact, they have gone out of their way to help me when my car left me sit in Mount Joy. As long as I live in Lancaster County they will be my go to for any issues I have with any of my vehicles. If you treat them with respect, which I doubt those negative reviewers did, they will reciprocate.

5 star service every day all the way. I've been going there for years and always received respect…read moreand good pricing. Just give them a chance, they are willing to help you out. Tim and Tom have many years of experiences working on automotives and they will use their expertise to get you down the road safely. Thank you for so many years of kind and great service.

This has been my go-to shop for many years, and I trust them completely. The repairs are always…read moredone right, they're always done on time, and the prices are always fair. I'm sure you can save a few bucks by going to a shade tree mechanic or by not having all the recommended repairs done, but I prefer that any vehicle my family travels in be safe and reliable. Automotive Masters has helped me take three cars well past 200,000 miles with amazing reliability.

Professional and Trustworthy Mechanic. Automotive Master's definitely saved me a lot of time and…read moretrouble the past few years as I've had a couple of car crises, including a major one last week. The owner has gone out of his way to facilitate repairs several times, physically shown me what the problems were and what he needed to fix them or recommended that I do, and was flexible/considerate of my timing needs. I always leave Automotive Masters feeling safer and that my car is in better condition than before. Whenever I go, I feel respected and valued as a customer. The work is always well done, by friendly and knowledgeable men, and it is by far the cleanest shop I've ever seen! -Which happens to me a lot to me! Thank you Automotive Masters for all you do, and your sound advice, to keep my car safely on the road!

Great service and friendly people. This is now my go to shop for inspections and oil changes…read more Staff is first rate.

This is a hometown auto/truck repair shop with knowledgeable technicians and friendly staff. I have…read moreused their services since they opened and never been disappointed. They can handle diagnosis of obscure problems and will charge a reasonable amount for necessary repairs. They are sometimes busy so you should get an appointment, but whether it is for normal vehicle inspections, some little noise you can't figure out, or for major engine problems this is the right place to take your vehicle for repair.

Do NOT take your vehicle here. I had taken my car to have the driver side mirror replaced, as…read moresomeone had hit and detroyed mine. They charged me over $700 to replace it & when I went to pick it up, the mirror they had put on my car was clearly from a junk yard--the paint finish didn't even match. I asked them to order me the NEW mirror that I paid for & slightly embarrassed, they said they would. I took my car again, & when I picked it up, they simply had spray painted the junkyard mirror and put it back on. it's not even the correct size--the enclosure doesn't even snap closed. They charge for new and salvage from junkyards. TOTAL HACKS.

Im very disappointed with my experience at Midvale Ave automotive. I dropped off my car at 8am on a…read moreMonday to evaluate a humming issue. I didn't get notified of the diagnosis until 4pm and couldn't get my car back until the next day. The humming noise could not be identified and suggested I change a tie rod. I thought this was the issue. I called on Tuesday morning to get an estimated time to pick up my car I was told 3pm. I arrived on time at 3pm since I had to get to work that evening, I was charged for the tie rod and sent on my way. Driving back home, I noticed the humming sound was still there and even louder. I looked at the repair bill and it stayed that the humming sound was possibly from the rear differential and could cost upwards of 2k dollars, I was shocked they didn't tell me this in person when I picked up the car. I called to get more information on this and they told me they could not exactly point out the source of the humming sound and that they were only 70% sure it was the rear differential. For 2k I wasn't sure if I could trust them to do the repairs given my experience so far. I'm very disappointed with the lack of communication and lack of solution finding to the problem I walked in with. About an hour later, I didn't feel safe with the car driving as is and called back asking to go ahead with the rear differential repair. They told me that they will shop around for parts and give me a call back. It is now Thursday and have not heard back from the shop. Terrible service. Go somewhere else