I went back again. At 5:00 pm all the chicken was gone. Since it happens every week, I made a suggestion to the girl working there about maybe putting more chicken in the ovens. Her response was awful, and that's an understatement. Very unprofessional, began using sarcasm saying, "yeah we're gonna do that just for you", with a smile, and mumbling words as I was leaving. I came back to assure her I was simply making a suggestion and not for her to take personally. She continued on. It's a mystery how she even got there to assume all that responsibility and deal with customers. First bad experience at any Costco... ever! And I've been to many, from CA to PA. I will not shop here again. read more

My husband joined Costco this past Friday, and I ran in on Saturday afternoon to grab a couple things. Needless to say, the parking lot and store were packed! However, I was fortunate enough to pull into the parking lot at the opportune moment when a space had just become available right by the front door. Since it was my first visit, I had to pop over to customer service to get my picture taken. I asked the greeter for assistance, and he was very helpful, pointing me in the correct direction. Being a Saturday afternoon on a nice day, I was concerned that the customer service line would be really busy. However, I was helped within a minute and was already headed into the store to shop within three. I was very impressed with the courteousness and professional attire of the employees (which was the total opposite of my past experiences as a Sam's Club member). If shopping for just a couple things (like I was), I definitely recommend not grabbing a cart. The shopping carts are enormous, and on busy days, prevent you from moving around quickly. Finally, the check out... It looked very intimidating but I got in line and was done checking out within 5 minutes. They also did a great job of quickly opening new registers when the lines became too long. Overall, I was very impressed during my visit. Time will tell if we use our money's worth of our annual membership cost. However,I need to buy tires ASAP before winter hits, and based on online research, Costco is one of the best place to go. read more

I love this Costco. I am somewhat of a bargain hunter, and I like good food, so I have found certain things at Costco that are the best price anywhere. First, Maranatha Almond Butter. It's under $7 for a large jar of it. You will pay at least $9 for the small container at Whole Foods. I make special trips to Costco JUST to buy this almond butter. Next, Naked Juice. Again, at Whole Foods you will pay up to $4 for a regular sized bottle. At Costo, you can get the jumbo bottles for about $5.50 and you can buy the 24 mini packs, too. Great deals to be sure. I also love buying the Fage Greek Yogurt variety pack. For $13, you get a 12 pack. They are normally $1.50 per yogurt at Trader Joes or Whole Foods, so this is a great deal. Lastly, my other favorite thing to buy at Costo is boxes of Kind bars. For $13, you get a 12 pack (usually 6 of 2 different varieties). These bars are $1.50 individually at Trader Joes, so this is an excellect deals. If you're willing to wander around aimlessly with all the sensory overload, it's worth a trip to Costo JUST for these items. They also have this fabulous shredded kale salad that comes in a bag with dried cranberries, sunflower seeds, poppy seed dressing, as well as shredded raddichio and brussels sprouts. It is delicious and another can't miss item at Costco! $5.50 for a jumbo bag. read more

This is not my favorite Costco, the lines are long, employment seems low and its kind of dirty. Plus the stocking is not that great they stock some items off and on, or don't order enough not to run out. Like those awesome tortillas from new mexico, but nonetheless Cheap Gas, and Milk and avocados still attract me. One time I had to listen to the political views of a boneheaded cashier and nearly complained to upper management. But he shut up when his coworker warned him and it was more fun just to glare at him and make him feel uncomfortable. Overall Costco is a decent store, so I would give it three stars but this is one of the crappier ones I have been in. The Robinson store is much nicer. read more

One of my tricks when going to Costco is to not get a cart, that way I can only buy what I can carry out of the store. I love shopping here and that's not anything I'm shy about. They have everything I want and more. The clothing selection is usually really nice, the fresh seafood is incredible, the bakery has probably the best sheet cake available in Pittsburgh, and the produce is always on point. To go more detailed into the cake, the chocolate and the vanilla or equally delicious, there is an awesome layer of filling and the designs are always nicely done. For 18 bucks I dare you to find another cake anywhere that serves 50 people easily and is so delicious I could eat the whole thing myself. In the prepped food section the chicken salad is delicious, as is the meatloaf and mashed potatoes. Avoid the macaroni and cheese-too much sour cream. Let's not forget the real reason we all join these sorts of food clubs-the samples. Costco has awesome samples, not just rinky-dink crackers and juice samples but legitimately awesome hot samples. read more

We had free guest passes to check out Costco. I had been to sams club as a kid but never costco (& i barely remember sams) In all honesty, we had a fun saturday morning here (something I never say while at a grocery store) We browsed and checked out prices. i made a list beforehand of popular items in our home that we could buy in bulk to compare prices. The savings are great. For only a few more bucks than other stores, you get twice as much! All of the employees were very friendly as well as the staff giving out samples. We had a question about something and a staff member knew exactly where it was. I mean the store is huge, that was amazing. Some downsides that i noticed would be the variety. For instance they dont carry ever brand of laundry soap or a variety of flavors in Belvita bars (my fav!) Also, my bf drinks Ensure Nutrition Shakes. They had vanilla, but no chocolate. Bummer. I guess in the end the savings is worth it. We considered a membership but havent just yet. read more

I love a place where you can walk in and buy large quantities of anything. Do you crave spending twenty bucks for a six pack of Right Guard, or fifty bucks on 24 razor blades for your Shick Quartro? Only in America! I did in fact buy some Calvin Klein cargo shorts for 18.99 a pair, that was a good bargain. They also had incredible bargains on boxer briefs and socks, I'm set for awhile on each. Aside from the bulk buys, they do have a great bakery and very good cheese and meat case. I'd do some price checking in the HD TVs and watches. You can buy vacations here, cars, home improvements and just about anything you can think of including 6 pounds of peanut butter filled pretzels. Only in America! read more

It's okay in my book, but Costco is pretty nondescript in the world of bulk shopping joints, though! PROS: Definite deals on buying in bulk; The checkout process/cashiers are much nicer here than Sam's Club. CONS: Planning a Saturday trip? Forget about it, so is everyone else!!!!! Fave things to pick up here? The Coca-Cola 2-liter 4-packs are a steal @ a little over a buck per 2-liter! Their chicken breasts are packaged in convenient packages with 2 breasts/per. Perfect for thawing what you need and freezing the rest! *I only listed Costco as "pricey" bc it is pricey to buy in bulk, but you will save money by shopping this way if you're able to. read more

We really love Costco and do a lot of our shopping there. Pharmacy is very fast and efficient as well. We exclusively buy gas and it is consistently good quality. Important since my car only takes 93. Very crowded on weekends. Staff friendly and very little turnover. Great deals on good tires with great hardware so never had any wheel damage there. read more

My wife and I were going in to sign up for a membership. The "greeter" was so rude that we turned around and left. As a manager of another retail location, I understand the impact a first impression can have on customers. This was terrible. read more

Love this store. I live alone and this is one of my favorite stores. You can buy from Costco without having too much if u live alone or have a small family. I bought my bedroom furniture, tv's and clothes from Costco. They have so much to offer. They have $100 worth of gift cards for $79.99 and they sell NBA tickets for certain teams. The store is well kept, the staff is helpful and they are knowledgeable. The food is fresh, affordable and there is never a short supply. read more

Costco is a great company, and this location is on par with stores in other states I've lived in. Friendly employees, clean, well-organized, and most importantly-- great prices. I don't tend to buy produce here because I can't go through it fast enough, but if I had a family of four it would definitely be my go-to grocery store. As it is, I'm a fan of the frozen section, things it makes sense to buy in bulk like toilet paper, the platters for parties (or when you really just want a giant shrimp cocktail for yourself), and miscellaneous items-- like great deals on socks and Prilosec. At other stores, I've had good luck buying bigger items like electronics, and I've gotten some furniture from Costco online. And of course, you can't complain about paying $1.50 for a hot dog and drink. I don't suggest going right at closing-- checking out gets chaotic. But other than that, I wholeheartedly recommend Costco. read more

Costco or Sam's is almost like asking iPhone or Android. LOL. We were members of Sam's for years but after visiting Costco we decided to change. They had more items that our family uses. It's always clean. We always find great deals. I love their fresh flower bouquets. They are in expensive and last quite awhile. I get all of my photos printed there. Their price is great. They have really awesome prices for printing pics poster size. The employees are always kind. And where else can you get a huge hot dog and soda for $1.50 ?? Pizzas can be made to order. We try to go around meal time because you can eat there so cheaply. We've also purchased tires. They were nice tires for a great price. They have all kinds of services available-travel, garage doors, cars. . . . All kinds of things. Costco is a great place to get great deals. read more

I can't compare this Costco to the Costcos in my home state (Maryland) because I never had my own membership and only went once or twice with my parents when I was a kid. However, I did bring myself to get the Gold Star Membership, even though I am single (for now?). I spent the first hour walking through every aisle, looking at every product, and typing the prices into my phone. After mentally comparing the prices here with the prices at other grocery stores, I concluded that Costco offers much better bargains for most items. So, I went ahead picked up everything that I needed (and did not need). After another hour of intense shopping, my cart was filled to the brim with Greek yogurt, eggs, chips, coffee beans, cereal, paper towels, toilet paper, Ziploc bags, toothpaste, almonds, and so much more. I even bought a tub of protein powder (yes, Costco sells Optimum Nutrition Chocolate Whey Protein Isolate, MusclePharm Combat Cookies N' Cream Protein Blend, and CytoSport Whey Protein!). I heard that they sell meat for good prices. I can't vouch for that statement, however, because I'm a vegetarian. I also saw that they sell clothes and books in the middle of the warehouse. I haven't taken a close look at those because I usually buy my clothes elsewhere and read e-books. The staff at the registers are very fast in scanning a cartload (or more) of items. For those who don't know already, you can only pay in cash, American Express, debit/ATM cards, or with Costco Cash Cards (gift cards). Once I paid, I head towards the exit, where an employee member of two stand on either side to check our receipts to ensure everything is accounted for. I keep hearing about all these amazing free samples that could potentially be enough for a meal. Maybe I went on a slow day because I didn't find more than one or two free sample stations. I guess I should go on a weekend to get the full experience, despite the potential parking issues and high traffic inside and outside the store. Before I left for home, I filled up my car at the Costco gas station adjacent to the warehouse. $2.29 per gallon for regular unleaded (when $2.40 or higher is the national average)? Yes, please! Again, you can only pay with American Express, Costco Cash Card, or debit/ATM card. read more

Best place to get tires, Matt the guy who puts your order in is really good. Great demeanor and takes time to explain things. Prices are really good to. Thanks Matt for be so helpful and patient with all your customers. You made it a great experience read more

I like Costco's you save enough during the year to justify the membership plus the cost of gas is lower at there gas station at the entrance. Plus the hotdogs are excellent and only $1.50 includes a drink. Great for families buying in volume. I like the food samples they gave set up around the room plus sometime I find good deals on shirts. read more

Debit and Cash. no credit cards.Costco is good if you have a friend or family member to share with. Accepts Otherwise, monstrous sizes may or may not be good for you! It's good that they have samples of things, because of course, who wants a years supply of something that's not their fave. The gasoline alone is worth the price of admission. Take advantage of their optical and pharmacy to really rack up the savings. if you do wear glasses, definitely pick up a set of cleaner, it's a crazy deal. $5 gets you two spray bottles of cleaner, two microfiber cloths, a keychain screwdriver, a mini bottle, and free refills. can't beat that. Unfortunately, they switched from high quality to kirkland hot dogs at the cafe, so I can't recommend them. however, the pizza is yummy for a quick bite on your way out with your haul. read more

I joined Costco specifically for the meat department. They have some beautiful cuts of meat at very reasonable prices. Also, I found that their produce department is fabulous. Electronics? Of course! Some of the food and spice items are too 'bulk' for me and I have to shy away in the name of freshness. Meat and produce are worth the Membership Fee. And the curved screen is calling me, but I am resisting! read more

I have to take a minute to shout out Mike in customer service and Scott in the tire department. You'd think that most associates in their position would have tried to up sell a brand new member, well both of these guys did the exact opposite. They laid out all the options, took the time to ask some follow up questions and then offers up their opinion. This is how all retail experiences should work. Keep up the good work. With respect to the store it was clean well organized and easy to navigate. I look forward to a a lot of repeat trips. read more

Love the waterfront Cosco! Great selection of items, good prices and helpful staff. The layout in open and easy to navigate. They often have a nice selection of discounted designer shoes and clothes. TONS of free samples are offered throughout the store as well. Very helpful when looking for new products to try---or just great for a quick snack ;) I also have to give a kuddos to their cafe! The prices are UNBEATABLE! Great for a quick bite or snack. My favorite is their frozen yogurt. Only draw back; I wish that Cosco could sell alcohol in PA! Their alcohol prices are usually the best in other states! read more

Who doesn't like Costco? (insert people chiming in saying they don't ha) I love Costco and have been going for years though more recently with my own membership. I used to jack my mom's card or tag along with a friend all the time. I first started in California where the parking lot was insanely full all the time (that store was right off the 78) and the lines for gas were ridiculous. Now that I have my own membership and this location is really convenient for me, I find myself constantly getting gas here without the long lines and shopping for things in bulk like chicken, beef, eggs, household items, and socks. Always need socks because washer/dryer steals them. They usually have some good deals on many things I really don't need, but want anyway. I have to be careful and selective because my cart adds up quick if I'm going down the aisles and grabbing things. It's worth the membership price per year for the gas and bulk items (even though I'm only buying for myself) because I spend less time grocery shopping trying to restock items I'll use anyway. I got an inflatable mattress from a Costco out of state and had to exchange it two or three times at this Costco, which I was able to do without an original receipt since I had a membership and it was all done quickly with great customer service. Such a bonus! Even though I haven't eaten their in-store cafe near the exit in forever, I still love the cheap options and totally recommend the frozen yogurt even in the winter. This store's layout is easy and their customer service is great. A good tip to remember is to try to shop on a weekday. My experience has been easy in and easy out when I go right after work or a little bit later on. The weekends keep the store busy so there will definitely be lines. read more

HORRIBLE HORRIBLE HORRIBLE!!! This Costco has the WORST produce and bakery section!! I've been to several costcos in the bay area and one in D.C. and this one is by far the worst one! I just moved to Pittsburgh almost a year ago and I quickly realized that Pittsburgh has little to no variety when it comes to grocery stores and wholesale stores. Coming from San Francisco and D.C., this is a form of torture! The first time my husband and I went here we got a huge container of salad, oranges, grapes, and a big bag of potatoes (and several other things but that is not important). Within TWO days the salad was soggy and there was a layer of brown liquid at the bottom of the container. There was this huge spider web thing at the bottom of the grapes... that totally freaked me out! The oranges had mold growing out of it in a matter of DAYS. To top off the grossness (yes, I made that up) the potatoes started leaking liquid in a week. The potato liquid had the most awful smell! We get produce from the grocery store all the time and this has never happened. We decided never to get produce from the Costco again but the bakery is just as bad. Last week we got a dozen bagels and it was moldy in 4 days. Sam's Club here I come!! lol read more

The staff in the Costco Optical department are always friendly and very helpful. They get busy but always assist each customer with care and kindness. We especially like working with Dave, he's a super nice guy!! Thank you! read more

I love Costco and the staff has always been super nice and helpful. One problem, today I faced a woman I believe named patty who is an employee of Costco and was verrrry rude to me... not sure if it was a bad day or something but that's never happened to me at Costco till today. She ruined it for me sadly... I guess not EVERYONE is friendly at Costco! read more

Great deals, stupid club members, think it's the first time some of them have ever seen a shopping cart! 1.50 for a hotdog and soda is the best deal ever! read more

Specific to the pharmacy: The person who answered the phone identified herself by name and role (she was the pharmacist). I verified that they filled veterinary prescriptions and she was able to tell me if they had the med I was looking for in stock or if they could order it and when it would get there. She showed more professionalism, competency and confidence than any of the other pharmacies (animal hospitals included) that I spoke to that afternoon. read more

Awful, awful, awful experience at this Costco. The entire place seems dimly lit, the organization of the products is all over the place - I found baguettes next to nerf guns - and the staff are just mean people. When I was checking out, the lady asked me if I have membership or not. I then said no, I'm here with my girlfriend. She then went on for 5 minutes, holding up the line, saying how I was a freeloader, and that it would be best if I bought membership. I went back to purchase some food, and yes, I should have brought cash along, and totally forgot that Costco doesn't take credit. When my credit card didnt go through, the cashier just yelled "VOID". Who does that? read more

If you had been at the Costco on the Waterfront this weekend, you would have noticed it is anything but empty. Mobbed. The staff there is very very friendly . read more

BOOOO!!!! Costco did away with the $1.58 chocolate dipped almond covered ice cream in the cafeteria.

Enormous store with lots of free samples of tasty food. Gas is really cheap here. All the employees wear Steelers jerseys on Sundays.

What can I say? Where can you get hot, well cooked comfort food at this price? NO WHERE! Sam's isn't this good. And as for the shopping items, we come here monthly, often more, for our staples in groceries, dog food, vitamins, paper products and seasonal items. They have a great selection of organic, healthier brands and the produce is always top notch. I've never had any produce be bad/rotten hidden among the good. I buy the majority of my clothes here, who's got the time and money to look elsewhere? Returns are not hard. And Costco has a much better reputation of treating their employees good, at least better than the competitors. Nothing beats their prepared food for a self catered party! read more

Costco has it all.! If you like to buy in bulk at the lowest price possible Costco is the place to go. They have everything you can think of. And they supply the best/ freshest meats, fruits, and vegetables. Very clean store with friendly employees. On the way out I usually get a berry smoothie and a chicken wrap both very delicious! read more

The male casher that rang my stuff was great and courteous, but the female bagger was a horrible fruitcake. I said thank you after she put my stuff in the cart, but she pretended she didn't hear me and didn't say a word. If you don't enjoy your job, get the f%%k out of there. read more

Just got an eye exam at Costco. I was a little hesitant, but they took my insurance. They got me in the same day and ordered my new glasses with no fuss. Very impressed. read more

We are a family of two and LOVE Costco. We buy 90% of our groceries and household goods there, and all of our gas. Fortunately we have the space for huge bundles of paper towels and toilet paper.and great big boxes of breakffast food (of which you have to buy a minimum of two). i agree with all of the 5 star reviews here. Good prices, great quality fruits, vegetables and meat, friendly staff (although they're kind of scarce on the ground), and it's clean, including the restrooms. Their variety is not as great as Home Depot or Giant Eagle, but we always have Home Depot and Giant Eagle to go to when we need variety, which is not all that oftten. Once we are away from all the shouting and marketing hype it is amazing what we can do without (and probably shouldn't have been buying or paying too much for in the first place). You can spend your lunch hour there, filling up on the samples, of which there are always plenty. Or you can eat in their cafe if you don't mind things like hot dogs, polish sausage or pizza. A hot dog and a soda (free refills) is $1.57. Consumer Reports even gives them good marks for the price and quality of their jewelry. I bought the my last two pairs of eye glasses their, and they are every bit as good as any I've gotten elsewhere, including "eyetiques." I also bought two desk top computers there. The return policy on electronics is better than places like Best Buy and no one tries to push you into buying an unnecessary extended warrenty. I am probably going to get my hearing aids from them, too. Don't let the nay sayers put you off. Give it a try. I think it costs $30 or $35 to join, but you'll get that back the first time or two you shop there. Check their prices online, which are the same as store prices (with the exception of a few online specials). Be aware, though, that the variety of online stuff is much greater than what they carry in the store. You should know that they take American Express or debit cards or cash (there is an ATM in the store if you get caught short) .By the way, I am neither an employe or part of the family that owns it. I just like it as a place to buy quality, low priced stuff and do all the time. read more

Costco is a great place to shop as long as you dont go on the weekends because it is super busy. The produce isnt super cheap but better priced then Giant Eagle and usually the berries we get are great. Great prices for diaper cream and I always look out for sales, you do well to pay attention to the coupons they mail out. read more

A standard Costco location with a gas station... Unremarkable compared to other locations except that it's of course missing all of the beer, wine, and liquor that Costco's in other states have. This is the one I frequent in the Pittsburgh area. read more

Rude customers and staff. I didn't enjoy my visit. There wasn't enough staff to help when we needed it. Prices have gone up some things actually cheaper else where if you broke it down... Not impressed. Pittsburgh is also nasty. read more

I would have given 5 stars a few years ago, back when they had hebrew national hotdogs and Coca Cola fountain drinks. Kirkland hotdogs and Pepsi seem low rent in comparison, and we now stop elsewhere for lunch before shopping. So that kills the one stop shopping experience we used to have. Other than that, Costco is awesome. read more

I give them 5 stars for the optical department! I do not get my exam there because my insurance doesn't cover that doc, but I do buy my glasses there. Their prices on glasses are INCREDIBLE!!!!! This time around, I wanted to be sure I'd have glasses I love for the next two years, so after I got my prescription I shopped at a number of retail locations for frames. At each place, I chose my favorite frame and sunglasses frame, and had them calculate a price (factoring in insurance and/or any specials they were running) for my prescription plus add-ons like lightweight, anti-scratch, anti-glare lenses, then I took my picture in my chosen frames. Not only did I find more frames that I liked at Costco, including a pair I liked better than any I had looked at at any other store at any price, but when I had it priced, the cost for glasses plus sunglasses was far less than HALF what other places would have charged, even with insurance or "half off" deals! Also, the optical employees have been there as long as I've been going there, so I assume they are well-compensated, which is how you keep good employees - and they are good! So very knowledgeable, personable, and very, very helpful with every step of the purchase. Next time I will save time and only go to Costco to shop for glasses! As for the rest of the store....eh....there's a few items I'll buy if I'm in the area but I wouldn't make a special trip. Most of their groceries and prepared foods are full of MSG, they don't have the greatest choice as far as cuts of meat (I'd like a pack of steaks thinner than 1.25"), and the cafe is just gross - the froyo tasted like nothing (try adding fat, it adds flavor, Costco!) and the churro had the worst texture, I think they are frozen and microwaved (churros should be freshly deep-fried!) BUT my lack of joy with the groceries and prepared foods doesn't really matter, because the optical department alone is worth my membership, and if I sometimes also find a few food or electronic items that are a good buy, then that's just a bonus. read more