This place is an absolute shit show. Cashier assistant rolled her eyes at me when I asked to have boxes and the manager I called to discuss the experience with could have cared less. I stood at membership and was completely ignored by 2 different women, a guy walked up next to me and they both greeted him, proceeded to help him and still ignore me! Lol. I looked at my daughter and was like let's get out of this place. This warehouse sucks, definitely not how I picture Costco to be ran. I can tell this is a management issue all around. read more

Earlier in the year decided to try Costcos Optometrist, Dr Barry, he was so thorough, we had a great discussion on future needs. I have had nothing but not very good results at several eye doctors in the area over the years, so this was so refreshing. I took my prescription out and decided to just order my glasses from Costco. David, helped me choose glasses that looked nice, which is great as i cant see without my glasses. A few months later i lost a pair while on vacation, went back to Costco and there was David, such great help once again. He takes time to adjust properly , i so appreciated his help. Costco optical is my go to place from now on. Highly recommend! read more

We were targeted from going in there..were retired military we have brought our dogs on several times .we were told to leave ..my hubby had a trump hat on..other people got to go in with their pets but we were denied access read more

Giving this review one extra star, because it's a Costco: we like some of the product range and we love the fact they don't make their employees work on Thanksgiving day. What I loathe about going here, especially to this particular location, (apart from the horrible parking lot) is dealing with some entry-level pressurized sales tactics at the checkout. So this review is low for their repeated pushy sales tactics to upgrade your membership at the checkout. The last straw for me was my visit on 7 June 2019. Chad W was the guy that rang me up, but he was fine, it was the guy he called over to upsell you. I immediately told the guy that came over thank you but no, I don't want to upgrade my card, but I know you have a job to do so thank you for asking. I gave off extreme don't-want-to-be-engaged-with body language including almost zero eye contact, even actively avoiding facing him, and turning away from him as much as politely possible. The conversation was unpleasant and stressful for me. This supervisor/manager-on-duty/whatever he was decided the best way to engage a person that doesn't want to be engaged with was by using aggression in the sales sense. Instead of overcoming objections by assessing what the objection was, and at least attempting to put the customer at ease in order to find this out, he opted for taking his frustrations regarding hitting his numbers out on the customer. His parting shot was something about how their system had worked out that I'd already save money, but said in an angry "you're obviously not as smart as the system, and are so stupid for not doing this" resentful tone of voice. How on earth was trying to belittle your customer going to convert the customer and close the sale? Instead, now I'm looking up alternative olive oil etc sources so that I don't need to renew my basic membership AT ALL. Customers don't care about your close rate, or your KPI's, or whatever Costco uses as performance indicators. Don't make your problem my problem, because I'll just take my money elsewhere, where I'll just have one less problem. Whoever the guy was that came over that day: LOOK at my card. It's the executive card. Meaning I originally had it: I know how it works. How about using that as a starting point in future? No one likes obviously pushy salespeople, but when you start expressing your frustrations with your goals because the customer isn't helping you, you aren't maximising your gains, you're creating a loss. read more

This review is ONLY for the Costco PHARMACY.... I have always loved doing my shopping at Costco and I still do. I have 3 boys and a husband so buying in bulk is ideal. However... stay away from the Pharmacy at the Tumwater Costco. There's a woman who was working today 12/31/16 between the hours of noon to 1:45 was a complete nightmare! Costco would be wise to "Let her go" she was extremely rude not only to myself but a few other people waiting in line as well. She has ZERO people skills and I don't think she even understands how to properly do her job. I am not the only customer who was insulted and completely disappointed by the customer service. This woman shouldn't be employed in the pharmacy. I love Costco and will continue to shop at Costco but my prescription business is going across the street to Fred Meyers. I'll adjust my review if or when that woman is either "Let go" or possibly trained to do her job right. read more

I went to the Tumwater Costco this morning and forgot that I had neglected to remove $760 cash from my purse. Weeelllll... Apparently, I dropped it when I pulled my wallet out; can you imagine? I am VERY GRATEFUL to Carlos and Rob for reuniting me with my cash, especially at this time of year. Carlos found it and turned it in. Rob, the manager, checked the lost and found, and yup, there it was! Thank you both so very much for your honesty and integrity!!! read more

It's the Tumwater Costco. It's freaking awesome, what else can I say. The people are friendly, awesome, and helpful. I mean, the only other Costco that compares is probably Kailua-Kona. Thanks to the whole staff for keeping us going through these crazy times. read more

Like you I spend thousands of $$$ at Costco every year. Buying eye glasses from these people is impossible if you want to buy a "decent" frame from somewhere with a better selection. These knuckleheads demand that YOU bring the frame in so they can tell you if they can work with it. They are too stupid to understand that you need to BUY the frame to bring it in... Only then to find out Costco can't work with it. Catch-22. You're fucked. They force you to buy online rather than buying locally. read more

Super unhappy Bought tires on-line from Costco.com. Their price was good for the performance tires I needed for my car. Scheduled my appointment. I did a little shopping while I waited, twice the amount of time they said it would be. They ruined (rounded) a few of my lug nuts and didn't have the OEM replacements. They replaced the existing valve caps with green ones, where did the gray ones go? The side walls have some greens spray paint on them....huh? Overall....the discount price doesn't make-up for the lack of confidence I have now in them. I won't be buying tires for any of my car at this place again. read more

Costco - Wholesale Stores Near Me - Tumwater, Washington

It's Costco, which for me just screams HEADACHE. I live in Seattle. I'm used to horrendous parking, lots of people-very sheep like, trudging along and stopping suddenly in aisles. Baaah baaahhh baaaaaahhhh. Rudeness. Grouchiness. Snobbishness. The feeling of "rushed" is an understatement through check out, on any given day be it busy or not. Visiting my friend in Tumwater, we decided why not run errands while chit chatting. We're girls so we're down for ANY type of shopping. First, the parking lot was a breeze and mind you, I came mid day on a Sunday. Plus there are bushy, lovely green tree's lining each aisle of the parking lot which just makes me feel good. Like I'm in a forest! Inside, the people were SO nice. They didn't hassle me at the door for me to show my Costco card. I can't tell you how awesome that was. I didn't even have it out because I wasn't thinking but no one asked for it either. THANK YOU! Walking along, the sample people LIKED their jobs. They were informative, helpful and completely engaged in customer interactions. I can't tell you how many eye rolls I've gotten waiting for a sample at the South Center or 4th ave Seattle Costco. Because of my taste testing experience yesterday being so positive, I got some super yummy grilled veggies in oil by Del Destino mix with Seeds of Change quinoa and brown rice and guess whose enjoying it for lunch today!? THIS GIRL! I also got a huge bottle of Sweet Baby Rays honey mustard that I'll be dipping some baby carrots in later, thanks to an awesome samples person. THANK YOU! you made me try some new ways to eat foods I love and I'm so excited about my week in food because of ya'll. Check out was great and helped to end my visit with a smile. Our check out lady was jazzed out in Seahawk bling and when I was able to update her with the score, she gave me a sticker and a smile. It's really the little things. I loved my visit here. read more

C'mon. Anybody who would dare to give Costco less than a 5-star rating, does not deserve the many benefits of shopping there. I remember when Costco was a new name to a lot of folk, but that was years ago. If I have a complaint, it's a purely selfish one. Sometimes I wish that people would stay home when I go there, but no matter which Costco you go to, practically nationwide, the parking lot is nearly full during prime shopping hours. I'm not going to create a benefits list for shopping at Costco, because life is too short. Just consider all reviews with less than a 5-star rating rants. Costco is not perfect, there's just no other retail organization as honest or caring about their customers. Period. read more

Right next to Fred Meyer ,Home Depot and Walmart. Out in the country Country time, hee haw feel. There's a jack in the box close by,.... Tacos ! read more

Sooo disappointed...no more chocolate yogurt. No more Polish dogs! Offering 1,000+ calorie cheeseburgers, but trying for acai berry yogurt and salad! Healthy? Current evidence is that acai isn't really good for you, it's a fad! The way Costco corporate will stop messing with success is to NOT buy anything acai and NO cheeseburgers! In fact, go across the street to Subway! read more

The Tumwater Costco is better stocked than the Lacey Costco - for example, the brown eggs are only available here now, as are Gardenburgers and prime steaks. **edit** - the brown eggs are back at the other one. Wait, what? That's right - USDA prime steaks are now available at this location. Grilled up some New York steaks, and boy-howdy they were good. No longer is it necessary to hit up a steakhouse for prime-grade beef - buy it here, grill it yourself. But do it right - http://nymag.com/nymetro/food/homeent/features/676/ If you like steak, you'll love these. Can't wait to try some other cuts of beef. read more

I love Tumwater Costco usually have very great service but I cannot understand why someone who works in customer service hates to work with people. There is a gal by the name of Cherie (shorter white female, late 30s, bob haircut) she has to be the rudest person I've come across here. You ask for help and she never knows the answer, nor does she try to help obtain an answer. She talks inappropriately about her Co workers and customers, she's disgusting and I'm truly surprised to find someone like this at Costco, she would fit in better at Walmart as this is the type of behavior I'd expect from there. My family and I have shopped here for years and I actually try to avoid her lines or her In general. She's very unprofessional and her managers should be aware of what kind of people they have employed here. read more

I like big bulk and I cannot lie... (sung to the tune of "big butts" by Sir Mix-a-lot). What can I say about Costco that you all don't already know? I haven't been to the newer one in Lacey but I imagine they carry the same products. This one is located right off the freeway and is easy to get to...that is until July when the new Wal-Mart opens up and then it'll be a cluster cluck* (rated G). Free samples and $1.50 hotdog/soda combo. It's a fat girls dream come true. read more

Great store. We do all of our Costco shopping at this location. Great service. Really busy though, pretty much all of the time. read more

Ok, I get it. The virus has hit and changed everything. BUT that is no excuse for the rudeness I'm experiencing with the optical department at the Tumwater, WA Costco. For one, there are far FEWER shoppers than usual, you can only bring in yourself + one, so don't even tell me those people can't be bothered to answer a phone. This happened before the Virus and is happening now - three week later. I've been in there, post virus and was pleased to not have to fight the supposed "crowds". SO having some lady on the phone tell me the optical department can not answer their phone because they are swamped- sorry, not believing that. Plus - I had some very sub par customer service even picking out frames, the lady there pretty much refused to help. I asked her if the glasses looked good on me, she barely glanced and me and stated, "yea, sure". So I asked again, do they look like they fit correct? Duh...Same answer. Apparently you have to have the frames in one hand and your prescription in the other before taking a number or speaking to them. That was the attitude. Despite this, I purchased the eyeglasses. Fast forward two weeks. I picked them up and they refused to fit them. Cause they might have to touch my face with their GLOVED hands.. Really...Going a bit overboard... Your wearing gloves, I think you can touch the side of my face / ears, IF needed. I try these glasses at home, over and over. They hurt my sides of my head -are so tight they are leaving indents in my skin and pushing my ears out. I'm not even sure if the prescription is correct as I see better with the other glasses I had... Refund policy Costco is supposed to have a great refund policy, but the optical department has their own. I was told I would have to wait until the next week, when a manager was working, to even attempt to get a refund because apparently they DO NOT DO REFUNDS for eyeglasses. Also, they are supposedly so "swamped" yet the manager is on vacation or on fur low??? Really? The only thing worse than bad service is a bad excuse. I should have stuck with the optical department in Lacey or Puyallup, as both of those locations have nice, friendly, helpful staff and accurate lens makers. I live near Olympia, can go to Lacey or Tumwater, same travel time. I can tell you I will never be back at the Tumwater location. Not now, not next week, not next month. Never. read more

Costco supplies it all for my house. From socks, underwear, pants, shirts, olives, toilet paper, paper towels, coffee, oil, chips, shoes, sneakers, medicine, food, and even glasses. read more

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I love this Costco, this review is not about the store as a whole but one employee(shorter,Asian-American, dark hair, always has her name tag flipped over or off) . The last 4 times I've tried to order food from there after shopping this employee has been extremely rude to every single person she interacts with. This employee is rude in about every way possible, I thought the firsT time it happened that maybe she was just having a bad day up until the 2nd 3rd and 4th time I had an even worse experience. The way she looks at the customer is almost intimidating, and the way she talks to them is way out of line. For instance the lady in front of me was thanking her for working during this "hard time" and she just looks at her and rolls her eyes and walks away. There has not been a time I've seen this employee be neutral to someone, she is always rude in some kind of way. I can tell she hates her job so I hope she gets some relief and doesn't have to work there anymore. I don't know her name because she has her name tag flipped every single time I have come to this Costco. I hope Costco comes to realize how much of a trash employee she is but without her name I don't think that's going to happen. read more

I don't know how to leave review for the VERIZON booth in Costco but they are awful! Traded in two phones with $500 each for new iPhones and never once received credit for them. It's been two years now and Costco and VERIZON just go back and forth pointing blame and neither take responsibility. It's pathetic and rude! I got ripped off and was never given credit back. Now I'm still paying $130 a month for bills when I should only pay $99 a month for one phone. Makes me sick! read more

The pharmacy staff rock! Their kindness went above and beyond. Thank you!! Plus where else can you 2 prescriptions for less than $2? My insurance company isn't that great! This store is usually pretty crowded especially about 4 pm when folks are getting off work and heading here. read more

I ordered from the store for two day deliivery and it took 10 days and I can understand that but the problem is I paid extra from costco online the the items to have them delivered. But they canceled my delivery and made it a will call, so I had to drive 20 miles to pick it up. What a rip off. Be sure to call them often to make sure they don't change your orders so you have to break home isolation to save them money. What greedy as*)&(. It is all about the greed. Call back often or you will have to do the same. read more

They've got all the great prices of Costco you'd expect. Just don't expect a fast trip through the checkout lines. There is no self check and for some reason there is ALWAYS 3 to 7 people in every line. It's normally faster to drive to the next closest Costco. read more

Costco. A northwest born company that sells things in bulk. It used to be you knew everything was a good deal. That is not always the case anymore, but hey, you can get Tillamook Cheese for 2-4 dollars cheaper than the sale price at Safeway or Fred Meyer. I love costco, they pay their people well, and the samples..... read more

Ok, so everybody knows that costco is mega cheap, but they are are also starting to carry more organic items! There was a ginormous box of organic raisins for $8 that would last until the apocalypse. Organic broccoli in a bag that was very tender and tasty. Organic spinach in a huge box, only $4. They have Lara bars too. Organic beef was about $4/lb, which is pretty cheap. Items do change, and rapidly. It is hard to tell where stuff is sometimes. But hey, its an outlet (kinda) and cheap so its worth it. The staff are super friendly. The best times to go are Tues or Wed mid day. They are getting in all kinds of outdoor/gardening stuff right now which is very exciting. Oh and the gas is SUPER cheap! I resisted for a long time but I'm super glad I'm a member now. read more

The folks working the hot food counter at 6 pm on 2 Feb 18 had hustle and were so friendly. Best Costco I've been to!

Horrible customer service at the tire shop. They did not let me know that my tires were delivered. It took two weeks for shipping and then they said they had a two week wait on installation. When I came to the tire shop this guy named Paul had the worst attitude. He was like, you probably won't get the deal now because we have to refund you the order for a different Costco to install the tires. Honestly it was a hot mess. Not worth the time, hassle and inconvenience. read more

The employees are friendly, the stores clean, and the layout makes sense. I could be a b-head and complain about the lines and how they're out of the stuff I buy sometimes but I don't think it's fair to judge on how popular the store is and once in awhile being out of a product is normal, I personally think we're lucky to have such a well run Costco in our town. read more

I love my Costco. I go there a couple times a week. I get meds at the pharmacy and grab a fresh roasted chicken whenever I'm there. Sometimes, I just go in for a chicken! People with their carts full stare at me and usually allow me to go in front of them. Employees recognize me and say hi and always seem friendly. I am sad that the food court replaced its chocolate frozen yogurt with açaí. I miss getting my vanilla/ chocolate swirl. Not a fan of açaí. The first time they told me they no longer served chocolate yogurt, the guy helping me offered to put chocolate syrup on a vanilla for me. So nice! It helped, but wasn't the same. All in all, I love my Costco. The Tumwater Costco. I'll have to write a different review for Hawks Prairie. read more

I've been in Olympia for 6 days from Florida. Since arriving, my Android read 4G, however I only hhad one bar and/or no service. My calls consistently dropped and when I was fortunate enough to have service, I could only hear every other word and vice versa. On the 6th day I road to a strip mall with the friend I'm staying with and thankfully a Metro PCS store by chance was directly next door to the establishment she was patronizing. Naturally I went inside, thankful I could finally get some help to determine what was going on with my device. Antonio, the only Representative in the store was certainly pleasant enough to me initially. There was brief conversation about how no one in the area had service this day. When my turn came to be waited on Antonio I explained to him I have experienced problems communicating on my device since arriving in Olympia. Without looking at my device Antonio said "It's probably your phone." I said no. My device was not the issue as it worked perfectly before arriving in Olympia. He said, "Well like I said, no one has had service today." I replied, "What about the other 5 days?" Finally he took my device, commented how nice it was and how nice the encasement was that housed my Android. As an authorized dealer, I felt Antonio could have afforded me some amount of troubleshooting and he did not and put the blame on the device without even going into the settings. My device is my office and I'm missing many clients who call, thus loosing money. This did not seem to matter to Antonio. I intended to pay my bill before I left, but was too upset by his disinterested and half-hearted approach to the problem I was experiencing with my device. I was also concerned because the other women in the store received more of his favor and attention. I said the heck with this and left the store. While in Costco, I saw a Verizon Kiosk and approached two young men attending the venue, fully prepared to switch my service considering I'm month to month with Metro PCS. I didn't end up doing this because the young men helped me solve the problem with my device. Their names were Marcus and Riley. They asked me a multitude of questions and we eventually came to the conclusion that the area in which I am living temporarily is near the Municipal Airport and each agreed based on their experience customers tend to have little to no signals there and suggested I use wifi-calling. They instructed me on what I needed to do when I returned back to my friends home. Upon arriving back, I took their instructions to heart and made the adjustments each recommended. Since, I'm no longer experiencing the problems I was before. I would like to say thankyou to both Marcus (I believe) and Riley. While they were not well-versed on my Windows Phone, the fact they bent over backwards to assist me meant the world to me. I believe each demonstrated exemplary customer service, despite the fact I'm not a Verizon customer. While I'm not trying to get Antonio in trouble, I needed some meaningful way of letting him know that I really needed his expertise and found none. I could have dealt with that, had Antonio just made an attempt to provide some customer service without making me feel like a stupid woman. Verizon inside Costco, you are the bomb and have two excellent employees in Marcus and Riley. Thanks guys, you saved my butt. My calls are coming in now and I'm no longer getting "can't send" messages when I text. Thank you. Debra Ellick read more

Costco - Wholesale Stores Near Me - Tumwater, Washington

Wonderful place to shop employees are very friendly. There return policy is out of this world.

Normally were big fans of Costco, but today I was very displeased. As we were walking down the aisles an owner had a fully grown mini dog, the dog was scared of all the big carts and people and pooping in different areas in the store. The owner did clean up the feces but it was still very unsanitary. I was very disgusted so I told the on shift supervisor about this and he was also disgusted and asked another employee to ask the owner if the dog was a service animal, the owner said yes, so end of story. I could tell you that a dog wearing a pink dress with a diaper is not a service animal. I am NOT against service animals, but dogs that aren't, and are allowed in business with food I do not agree with. Hopefully Costco fixes this so that it's more strict and proof of certification are showed before an animal is allowed in a facility that sells food. read more

Update...this will now be the only place I go for Electronics as well! I just purchased a 55" 4k UHD here a few weeks ago. The price was fantastic, under $1000. I also purchased the extended warranty for 5 total years of protection, which is great because one of my flat screens only lasted a year and a half. The best part is while I was in the parking lot preparing my trunk for my purchase, a gust of wind came by and knocked my brand new tv over! But be a use Costco is AMAZING, they switched it out for a new one right away, no questions asked. I love my new tv, and I love Costco! read more

Do not get an eye exam at the independent optometrist here! I will NEVER go back here again. I have seen Dr. Berry before, and he wasn't bad but the other doctor his practice is awful! She is unkind, and will be sure to share her personal opinion of any medications you take. She terrified me with side effects, telling me that it is ruining my vision as well as my internal organs! I left feeling extremely shamed and judged. I called my medical doctor after the appointment because she traumatized me. My MD informed me those side effects only happen in .1% of the population and I have zero indications those uncommon side effects will happen to me. She shouldn't ever of said those things to me. She doesn't have a warm or compassionate bone in her body. If you would like a doctor that at at least acts like they care about you as a human being go else where!! read more

If it were not for one really mean person who works there this would have been a star! Best Costco around. Love everyone, food court is yummy and great service, always the most helpful friendly staff. Just one short woman with short brown hair and a pointy snub nose who is always rude at the door. I try to avoid her at all cost. Had to complain because she would not let me 14 year old go back in to the bathroom without me being present in the store. I was in a electric cart due to just having a tendon tear away from my ankle and I was at the door when he NEEDED to go. He is a fine young man and knows most the staff by name as well as they know him. But this woman seeing me in this trolley with two toddlers with me told him NO!?!!?!? ugghhh...anyway, the management took care of it! So great! Not sure how but I received a very kind phone call and I have had no problems since. Shop early and the lines are not at hectic. read more

FY. I thought I would check out senior hour shopping at Costco Tumwater this morning. I figured there would be a line and it was very long as it was 7:55. The odd thing I noticed was there were many people in the lot unloading their carts already, some with toilet paper and paper towels but very full carts with a variety of items. I walked around the building saw the line was clear to the back and debated whether I wanted to deal with it. About that time an employee came along shouting we are out of toilet paper and paper towels. I walked back to my car. It was 8:03 when I got in. I asked the employee on the way by when do you open he said we open at 8:00. Clearly not for some folks because they had filled a cart checked out and headed for their car before 8:00? Just added - there was absolutely NO social distancing in the line, 100-200 people lined up almost touching as if they were buying tickets to a game. I would not go there if you believe in social distancing. read more

It's another Costco. My only wish is that all Costcos carried the exact same stuff. I know, they change from time to time and they change location of all their items hourly so no one knows were to find anything. Came here with my daughter and her 2 kids. They were all over the store, in spite of the 10 year old being on crutches with a broken foot. By the time we were half way done with shopping, they were both tired out and her foot was hurting. We had to cut the trip short which was probably good as I was running low on money. read more

Terrible service at pharmacy. Epic lines. Usually only one person on staff. No one helps despite the long lines. Be prepared for a super long wait. read more

I love this Costco, hands down my most favorite store also, the staff has always been friendly and helpful.