I love Costco, but it's rude when you call to ask if something is in stock and they tell you yes, you go in right away, and in store they tell you it's been sold out for dayyssss read more

This is our go to Costco place as it's only less than 10 mins away from us. I'm not sure why one person gave Costco a 1 star for having to scan membership at the entrance. Basically majority of all the Costco's do that now and it's company policy. It's their rules. If you don't like it, then shop somewhere else. Anyway, this is a great Costco. Since it's still fairly newish. It's hardly packed. It can get packed at certain times but usually when I need to make a Costco run. I'm in and out in less than 5 mins lol. read more

This is a newly opened Costco located in Riverton. I have now shopped there more than three times and found it to be a very good outlet. The store is well organized and kept clean. Vendors offering samples of food for customers to sample follow proper sanitary procedures. My experience is that even during busy periods, enough lines are open that you will be processed quickly and politely. And staff have been consistently knowledgeable and friendly. The outlet's temperature is kept comfortable for shoppers. My only complaint with Costco (all outlets) is that there are no signs between aisles describing what is sold on each aisle. read more

Costco Wholesale - Typical receipt (redacted) from Costco - Wholesale Stores Near Me - Riverton, Utah

I love this Costco because it's never busy. So it doesn't have that crowd that makes it feel like you're in Disneyland during the summer time. They have large selections in bulk! The clearance is by the fruits and pastries area. They start samples around 11 but it's very few if you samples the ideal time is 3pm that's when they have the most samples out. They have lots of good plants for sell in the outside covered entrance which they switch out weekly. Lots of helpful employees as well! They have cheap food court that's very affordable to feed your family. The value of the products is really good other then when they do the random promotions some are good some are not. Avoid love sac it's just not worth it to do business with love sac. But I visit Costco daily to look at deals, eat samples (lol) , sometimes eat lunch or dinner. Costco also has very good priced clothes which I have cloths that are 4 years old from them and still in good condition. They also have a gas station for Costco members near the back corner if you need gas. I highly recommend visiting Costco if you aren't. read more

I found it very discouraging needing to get things for Christmas and the associate Tiffany pushed me away and said I couldn't use the costco card because it was non transferable. I feel as though tiffany was incredibly rude and made my experience at this costco terrible and I felt very uncomfortable with my experience there. Better tell my family sam's club would be better and though I can use there cards there hahahaha. such rude service from there end as though I've never had this problem before with this costco. read more

If anyone ever needs help looking for any electronics find kyle, he is amazing. I was looking for a meta quest and there were no employees that cared to help other than kyle absolute stud. read more

Your typical Costco. Long lines depending when you visit. They have a new scan your card to get in the door system. You always leave spending more than you planned. read more

Great food courts, not too crowded on a Sunday. The service was basically instant, as soon as we put our food orders in they were ready to go. Super cheap, and the new food options are all pretty good. read more

Costco Wholesale - Chocolate chip cookie - Wholesale Stores Near Me - Riverton, Utah

Well Costco is usually a great experience but my experience this time has not been so great I finally decided to by tires from my local Costco but I thought well the first day maybe just short handed but it turns out that i have been back twice and every time you wait for ever and ever for customer service in the tire area why don't they have someone at the counter I have no idea but my 2 nd experience with the tire department as they keep Setting up appointments for me and instead of telling me my tires are not there I show up for my appointment and then get told there not there not to mention they are so busy that I half to leave my job early so I can make it to there appointments my first impression of the tire shop is bad communication and management read more

Costco Wholesale - No one at the counter - Wholesale Stores Near Me - Riverton, Utah

They have just gotten crazy with the membership checking. I can't even stand to go anymore. I mainly go to Sam's now even though it's way further away. Customer service has dropped way down. Just not for me anymore prices are higher too because they want everything to be organic. I prefer Sam's. And I can see by the crowds at Sam's now a lot of people are starting to feel the same way. They need to get it together at Costco and stop being nazis. read more

now you have to scan your costco card at the door before enter. which is inconvenient. the worst is people who works at the entrance are rude unpolite .11/21/2024 at 10 am Riverton Utah Costco the lady at the entrance gave me a bad look and told me Rudley i have to make sure my finger is not on the bar code. i don't know why people still shop from costco . they are expensive and bad quality products read more

The pharmacy here is a JOKE. I picked up my son's prescription, signed and paid for it. Then I looked at it and realized it was WRONG. So I told the pharmacist to double check it because it was wrong and she agreed it was wrong. THEN I asked her to return it since it wasn't right and she told me I could. I grabbed my ID and the other pharmacist told me I can't return it and I'm out of luck. Even though I never left the pharmacy. So I asked if they could at least properly dispose of it and she said, "No, I can't do anything with it. I can't touch it anymore." So I told her I would just throw it in the trash and she got mad at me for that too!! So now I'm out $30 and I'm stuck with a stupid prescription that isn't even ours. HORRIBLE customer service. Awful. read more

The worst part about this Costco is that if you have to go to membership desk and get Liam, don't bother on waiting in line, come back another day. This guy like to talk for days, I was in line just to ask question about my membership I had to wait about 10 minutes until another employee came by to help me. The employee finished helping me and 2 other customers and Liam is still talking to the first customer about setting up the membership they just got so just a heads up. IF Liam is at the membership desk go another day or wait until he go on break. read more

Absolutely used to love this Costco until today. My husband went shopping today, I was unable to come with due to me having COVID. Husband went to self check out and was stopped and asked to see the photo on our membership. Definitely was profiled due to them not asking three other people in front of him. My photo was on the card and they refused to let him purchase the items without me being there. Also the employee was VERY rude when explaining. He talked to the manager and explained I was home sick with Covid. Manager did not care and said I still needed to be there for him to purchase the items even though he pays for this membership and it's under the same house hold. I also had called and asked if there was any leniency due to me having Covid and not wanting to drive 20 minutes away. Still would not let him purchase the item even after I tried to call and explain the situation he has used it before multiple times by himself with no issues. I understand there are rules with having a membership, but we were never told when purchasing this membership this would be a rule. I had to drive all of the way there just to stand in a long line to watch him purchase the items. Manager saw I was there never approached us to apologize again for the inconvenience. Very poor customer service. It would have been nice to receive something in the mail with any membership changes. I will not be renewing my membership here. If you guys are going to be cracking down on memberships maybe you should inform your customers. It's ridiculous either way the store would be making money even if it wasn't his face on the card. read more

Always stocked and most of all friendly staff. I love that you opened this store verses driving all the way to the South Jordan or Sandy/Draper location. read more

I like the product selection here but Marsha always has a bad attitude & I leave with a sour taste in my mouth. I wish she wouldn't throw your items and cart around and speak kinder. She's always saying she already knows to me, so I'm sure she is already aware of how poor her customer service is. read more