This is a review for their color consultant, I believe her name was Diane but could be wrong?…read more Anyways, we all know how overwhelming choosing a paint color is and I had consulted her for multiple rooms in which she very knowledgeably and confidently walked me through all of my options and suggested some great ideas! Much nicer than walking into a home depot or any other store like that to just order something off the charts...

Walked out. The first time I went there I thought the employees weren't that friendly or helpful…read morebut thought I'd give them a second chance. I went back and was one of two customers in there and with three employees no one bothered to even say hello or ask me if I needed anything. I stood there at the counter and just waited, no response. One employee was walking around eating something and the other one sat on a stool and stared into space while the third worked on the register in front of me. I need paint but I'll go elsewhere.

Always the most helpful staff They know where everything is in the store and are always willing…read moreto help you find it Selection is complete and it's convenient to the area Pricing is fair

Staff and owner are friendly and accommodating. But they need to have their prices competitive with…read moreHome Depot

I ordered a set of Subzero and Wolfe kitchen appliances from Ferguson. Heather Watson also helped…read moreorder the products. The delivery & installation process is absolutely the worst possible. You would think the delivery would be free after you spend $25,000 on a refrigerator, stove and a wall oven; but it's not. Installation of Subzero and Wolfe appliances require precise and one of kind electrical plumbing rough-ins, which Fergurson does not communicate on the phone or early. So you are constantly email this lady who has 0 field experience. She becomes a human emailer of the spec sheets, which different trades can interpret sightly differently. To reconcile the difference by talking with trades, Subzero tech support, and Fergerson is a full time job. The after-sale support is email exclusive and absolutely time waster. Fergerson after-sale support obsoletely will not talk to you; they will only email you dumb things one like the spec sheet and ask you dumb questions on the email. Heather called me after I threatened to cancel the order; but she knows nothing about the fine installation detail, sometimes down to 1/16". She promised that a Subzero rep would call me the same day, nobody called me. So I called Subzero tech support. It takes about 24 full working hours to coordinate the installation of 4 appliances. I come from a engineering background, with 4 years of fix and flip experience. I have never spent so much time on appliance installation. If you buy subzero as a luxury product, and you also value time as the greatest luxury possible, then Fergueson is not for you. Fergerson will rob you of your time!

My wife and I just completed a major, 2 month, master bath renovation with the help of Ferguson…read more We purchased all of our faucets, hardware, custom cabinetry, and tub from the Annapolis showroom location with the help of two SPECTACULAR associate/designers. Heather Watson assisted in the selection of the right faucets, tub, diverters, and miscellaneous plumbing components to make it all work. Being in the contracting line of business I recognize that complex projects can require a significant amount of assistance to make sure they are done properly; Heather nailed it from every aspect from design, pricing, and working through last minute installation issues associated with a custom bath. Dawn Esposito assisted in taking our conceptual drawings of the vanity/cabinetry to a beautiful, yet functional setup that perfectly matched our design. Just as Heather did, Dawn took ownership of the project, worked with me to get exactly what I wanted and got it ready for release from the factory. During installation the few minor questions that surfaced were responded to immediately allowing installation to continue without delay. I would absolutely recommend Ferguson for anyone interested in bringing their dream renovation to life. This is the type of customer service that should be expected and required of all design/suppliers.

Great selection of mid range- high end kitchen and bath hardware!…read more I was referred to this place from a contractor when I was obtaining quotes for my kitchen and bathroom projects. While I did not go with this contractor, I still visit the Somerville Showroom to get some ideas. Rob (sales associate) was VERY helpful. He answered all of my questions and got me the information I needed to determine whether or not it would work for my project. I never feel pressured (even I came almost at their closing time) to leave or buy anything. It was a great experience to go into a showroom and not feel like I have to buy anything. Even though most of the products are out of my price range, I always stop in anyways to get ideas and to at least plan on saving up for a project. The sales staff also offer some great advice on your project that will help save you time and money. Because this is a show room, you will have to place an order for anything if you want to purchase it.

Excellent service. Call for an appointment. Sales person was on time and provided excellent…read moredemonstration of available Faucets that we were there to buy.

This is a great place.I had to say good bye to my favorite wild bird store which closed recently so…read moreI decided to check out Bowens for wild bird seed. All I have to say is...."WOW"! Such a huge selection and variety of QUALITY bird seed! They also have bird houses, suet, nesting material, etc.... The price of the bird seed is very reasonable as well. They have several brands but their primary (generic) in-store brand in a 30 lb bag is fantastic and great quality. Now I don't have to feel guilty about spending so much on bird seed.

Can rely on Bowen's for always having the varieties of salt needed for my water softener as well as…read morewarehouse staff who nicely place them in my car. Bowen's is not the cheapest place to buy salt, but other sellers vary in what's available when I need some.

My dad and I went into the showroom to get some ideas for fixtures in my parents' living room. We…read morehad an idea of what we thought would look good and wanted to shop around. We were assisted by Ron who was so incredible in narrowing down what we liked and what would be a good fit for the room. The store itself if a bit pricey, but the service was excellent and Ron gave us some great options to think about!

Just placed my 3rd order with Morgan, showroom manager. From ceiling fans to hall lights to…read morependants, great advise and great customer service. Morgan really makes the difference. I only went to the store once and the rest of the follow up was via calls and emails during a home renovation. No more going to other lighting galleries or blindly googling fixtures. Thanks Morgan.

A beautiful store with awesome layouts for creative ideas…read more It's huge, with a plethora of options. We enjoyed browsing and dreaming about bath remodels. The staff were very friendly and offered help several times.

We finally but the bullet and are redoing our bathroom after 15 years of hating it. And we are…read moremoving fast. Our contractor said to go here, so we did. Did we go after an already long morning after a late night and with not enough lunch? Yes. Was that a poor choice? Also yes. Talk about walking into tile land. It was overwhelming. In a good way but still. After a short stint of wandering where we found a few things and we were getting ready to strangle each other we asked for some help. Kasey to the rescue! She was so patient and thoughtful. She didn't try to persuade us but gave helpful advice. We were so impressed by her service. So really all five stars are for Kasey. But yes, a ton of options. So many pretty things. And yes a nice range of price points. So far, great service. We walked out with all the tile we needed and they loaded down my SUV. Love that we can take unused tile back for a refund.

Incredibly knowledgeable and friendly staff! I do a lot of handyman stuff around the house, and…read moresometimes get in a little over my head with getting things done the *right* way - always with the goal of meeting or surpassing the level of fit & finish that a competent professional would achieve. I have been to T.M. O'Donnell twice to pick up hard-to-find-in-stock plumbing parts and ask for advice. It's like the best hometown hardware or car parts store that has been around for decades - they've seen it all, and are happy to help. The College Park / Laurel / Beltsville / Hyattsville area is really lucky to have a plumbing shop like this in business. Fergusons stores often refer customers to T.M. O'Donnell much like a primary care doctor would refer a patient to a specialist. Unlike a medical procedure, you can just go to the specialist first (T.M. O'Donnell) and get the parts and any info you need on the first trip! Remember to bring cash if you only need a small part or two, as they prefer to only accept credit cards for purchases over $10.

I had a leak from the handle. I looked on YouTube and and…read morefigured I need a new washer. I initially went to Lowe's looking for a washer for the faucet. But they did not have it. I was sold a graphite stringy substance in its place, but still had a leak. I went to Ferguson's plumbing supply and they had the whole spigot, but they referred me to TM O'Donnell. They even gave me a printed paper with directions on how to get there from Ferguson's. I went to this shop and was greated by 3 friendly men. The one that took care of me looked for the washer but did not have the exact size. He did get me a graphite ring washer. He stated if the spigot was still leaking from the handle, the problem was likely farther down the rod and to come back with the rod if it does. He was right. He did not charge for the graphite washer by the way. So I took the rod back to the shop. He replaced the end piece which also seemed to have a washer which was eroded/torn. I paid $6.43 for the piece. And it fixed the job. No more leaky handle. Now I can set my house to timer to water my wife's plants and grass. Definitely, would come back to this store. They are a wholesale distributor and seem to have a lot in their shop. If they dont have it, they can probably get it for you.