I can't say enough good things about Kraynak's! I needed a custom flower arrangement for my…read moredaughter with several special requirements. They were so patient about avoiding flowers that are toxic to cats and really took the time to understand what I was looking for. Even though they don't typically carry dark or gloomy arrangements, they worked with what my daughter loves -- sunflowers and the color green -- and created something truly unique. They added little green gems to the sunflower centers and tied it all together with a giant green bow. My daughter was over the moon when she received it. Thank you, Kraynak's, for listening, caring, and going the extra mile. This is customer service at its finest. You've earned a loyal customer for life!

The Incredible Santa Lane is just one of the reasons to visit Kraynak's during the Christmas…read moreholidays. But they also have Christmas decorations and accessories, plus thousands of toys, puzzles, games, kits, model trains, plus wonderful gifts for fans of baseball, NFL, NBA, NHL, etc. Quite truly there is something for everyone here! And the do it all again for Easter!

Don't get this co. Mixed up with another similar cottage garden in hermitage. ---My old man dad…read morewasn't home when the delivery man showed up (after i told him about this) delivery. The driver called him twice. And hours after i called to see why it wasn't delivered & the man, Jordan did not hesitate to offer to drive all the way out to my dad's town again at the end if the day to deliver them again today. I am so pleased with this company & their commitment to going Above & Beyond.

From the owner: Cottage Garden Designs proudly serves Hermitage and the surrounding areas. We're family owned and…read moreoperated, and committed to offering only the finest floral arrangements and gifts, backed by service that is friendly and prompt. We always go the extra mile to make your floral gift perfect. Let Cottage Garden Designs be your first choice for flowers.

It was that time of year to send Mom flowers. Since I'm 2000 miles away I wanted to order local (…read morefrom Hermitage ) so I selected Palo. I'm not sure if they didn't read the order correctly and gave me the standard arrangement or if they thought I wouldn't see what they delivered. The looked okay but not the premium that I ordered. I tried to find their email address to reach out to them as I'm on on a different time zone and it's not always each to reach them on the phone when I'm free.

I ordered a Christmas arrangement only to find out in January that it was never delivered!!!! (Are…read moreyou paying attention Teleflora??). They apologized when I called them and offered to send a replacement arrangement. I asked for a birthday arrangement. It arrived: it was a dried out, Christmasy arrangement - not attractive and not well-done. Learn from my mistake and DO order from ANYONE else. The fact that they have a clothing consignment shop in their store should be a clue to anyone.

The flowers that were provided for a wedding were really nice but a huge part of the order was…read moremessed up and left behind. When asked why the original order was different from the final order, it was claimed that she never knew about them. A simple apology and offer to help would have made the difference but instead we all were left to scramble and find new flowers.

If you want an incomplete, incorrect order, then this place is definitely the place for you…read more Unfortunately things that were on the original order for a wedding, she did not place on the final order, for whatever reason. Not only that, when a burgundy flower was ordered, and it was unfortunately unable to be grown at this time of year, instead of calling and asking what else could be brought instead of this flower, she brought bright red roses. Literally no roses at this wedding, so they stuck out like a sore thumb. Thankfully, the cake decorator had brought decorations and was able to fix that mistake and a parent of the bridal party was able to go to the store for the missing item on the order. Just save yourself the stress of going here and find a better option for a florist for your big day.