This was my first time using a carpet cleaning service and there's no need to utilize any other…read morebusiness from now on. I purchased my rug from a going out of business sale so it was FILTHY. I purchased the rug with faith that it looked how I thought it did under the dirt. I searched google and called Precise. Rich had amazing customer service! Clear explanation of price, average pick up time, sent confirmation emails and responded quickly through text. I attached before and after pics.

Always great customer service and fast to reply. Highly recommend for carpet cleaning and other…read moreneeds!

I had Bill clean my carpet in my screened - in porch and he did an excellent job. I had a few…read morestains which he was able to clean and remove. The carpet looks great! He was very polite and professional. The price was very reasonable compared to other cleaners. He also cleaned it in the time period I was told it would take. Thank you!

Carpet cleaning 5 rooms and the steps! Bill was so accommodating, thorough and very pleasant about…read moreit!! Work with us for a mutual date and time.

Been using this company for years and had been very satisfied. My last appt was not so good. Was…read moretold not to buy Groupon as it would be honored-$78 for 5 rooms. Two guys came out 2 days in a row and had the same problem with the machine. A more experienced guy came out later in the day with a different machine and went over two rooms that had left spots after spraying. He did hallway upstairs and I told him to forget the other two rooms because at this point half of my day was gone. I was satisfied with the way the carpet looked. We were still charged the $78 with no compensation for my time wasted for one morning and one half of a day with two inexperienced employees. Also, they parked their trucks in my driveway and on street in front of house and left several oil stains. Who's gonna get that out?!?The next day I called the office bc the spots from the pretreat were visible again and bc no one bothered to contact me about this inconvenience. I was told they couldn't discount anything and that I was satisfied when they left... I wasn't about to explain to a carpet person that after the carpet dried I saw spots again. I will not be using them again. Customer service is everything.

I tried to give this company another try. The first time they came the gentleman tried to get me to…read morecash app him and charged me incorrectly. The gentleman charged me incorrectly. I called and spoke to Becky and told her what was going on who said this is not per their policy and not sure why he was doing this. I also spoke to Rocky. They gave me a credit for another carpet cleaning to try them again. I set it up and when I scheduled it they put a note that I didn't owe and had a credit. I was told if there were any issues Becky would call me. Never got a call. A new gentleman shows up today and tries to charge us $70. So I call again. My husband was home, thankfully this was also caught on our cameras, Rocky called the gentleman who then replied to Rocky, "oh ya I remember that incident, that was messed up we lost one of our really good guys & he was just trying to save her money." Really? If he was such a good guy then why was he fired? If he was such a good employee why was he fraudulently taking money on his cashapp instead of having customers pay the company? Completely inappropriate behavior! I can't believe Rocky allowed him to respond that way. My husband was very uncomfortable after that. Never ever using this company again. Absolutely completely unprofessional. It only took him 15 minutes to clean our carpets and he didn't even attempt to dry them.

8/21/2025 I have never been so livid in my life about carpet. many stains that were minor, I went…read moreand got a towel to show the technician that I can get it up myself. The stain came up with a towel. Why didn't it come up with water an a towel? Going off reviews I should've went with my first mind, but since they had availability the same day, I went with them. My carpet looks the same as if it was never touched.

I booked pro steam for my couch with three cushions. On the website it says $109 but under it in…read moresmaller print it states "starting at $109" the technician told me that the $109 price would apply to a new couch that you would want santitized. My couch is not very soiled and from the get go he quoted me $150 plus $10 per cushion. Never even mentioned the $109 price. This was when they arrived for the job after I had waited the window from 10 am to 1 and it was 12:45pm. In my opinion someone should go over some general pricing when they call to confirm the appointment. They did not do the cleaning of my couch as I felt taken advantage of. Let me be clear the technician was very nice and understanding and apologetic. I then called and spoke to a manager which was when it got worse. The manager from the beginning of the conversation was argumentative and justifying the wording and pricing every which way he could. I told him i was mad that I waited the 10-1 window only to not actually get the couch cleaned because it was going to be an extra $70 over what I had thought. I told the manager I was going to leave a bad review and his response was "go ahead and leave a bad review I'll write right back to it". At this point he was yelling at me and I proceeded in a raised voice to point out that his customer service was not good. At this point he started justifying his reactions. I hung up as clearly I was not going to get anywhere with him. Never did he apologize or try to make anything right about the situation. Don't use them. It clearly is not what it seems on their website and gosh I would hate to have to deal with them if they happen to ruin any of the items they clean. No doubt they would not take responsibility for it.

For years, I've tried every over-the-counter grout cleaner and it's never made it a single lick of…read moredifference. Today Jeremy came, and in a little over an hour my grout looked brand new. Jeremy was polite, punctual, very friendly and clearly cared deeply about doing a great job. I can't believe I didn't do this years ago.

So I'm not a frequent flier but I have been using Woodard since around 1990. They have always been…read moremost professional and their quality has been too notch. One example is a 10 x 13 heavy wool rug in my living room. I've had it since 2010. About 8 years ago, my dog chewed a hole in it. They repaired it so perfectly, I still can't find the repair. I have two Standard Aussies and this rug has seen it all. This past week, they cleaned stains I never expected to come out. It looks like new and I couldn't be happier. I must also mention the employees are so very nice and really know what they're doing. Thanks!

Jesse runs a professional business and does a professional job - very happy! Totally recommend!read more

Jesse is always super quick to respond and does a great job. Repeat customer right here!read more

He cleaned our furniture for us did a very nice we could not believe how nice it looked after it…read morewas finished and he was under the quote that he had quoted us very nice man It's always good to keep it local

You'll never regret calling this company. Completely…read moreprofessional, excellent work, and exactly OnTime. Your carpets will be spotless and it will never cost you an arm and a leg.

Well... with the eclipse comes houseguests! We decided we really wanted the carpets and the couch…read moreto be cleaned in time for our company. We have 3 dogs and as a result.... you guessed it.... urine stains. I called Sam after reading reviews and he came over and did an estimate. I appreciated his professionalism and friendly demeanor. His quote was reasonable - especially with pet issue! A few days later he spent a busy morning cleaning 3 bedrooms, the staircase and our couch! Everything looks like new! And oh to have that yucky pet smell gone is a joy! I do not hesitate recommending Sam and am glad it all worked so well. Excited to welcome our house guests! Thank you Sam- excellent job!

Highly recommend! Awesome customer service and great first time experience with this company. Took…read morehis time, was very patient with the fabric and definitely made my upholstered headboard look the same as when I bought it! Also cleaned one of our older mattress for a very reasonable price. Will definitely be using him again for any of our upholstery/carpet needs.

I had an appointment with Oxi Fresh to have my carpet cleaned, I've cleaned it myself but I wanted…read moreto get a deep cleaning, the guy talked more about his life and problems and even talked to a bill collector texted his kids school, but when I ask how long he said 2 hours, he sprayed something talked some more, brought in a cord and the thing that "had the brushes in it" already an hour passes, talking the whole time. He went over the carpet with the brushes and decided that it wasn't going to work and even said something to the effect they usually clean clean carpets, he then ask his boss ask if they would consider letting him stop because he couldn't clean it, I told him it gets really clean when I do it but I wanted it done , he even told me he thought I should call the landlord and say I wanted new carpet or else , not happening so just clean it or leave , but he just talked on and on, even where he lives and supposed school. I just wanted the carpet cleaned instead he left ( no charge ) I went to buy a new cleaner and I really wish I had taken before and after pictures. So if you want clean carpet they are not the ones.

From the owner: Oxi Fresh Carpet Cleaning in O'Fallon, MO is a deep cleaning, fast-drying, eco-friendly carpet…read morecleaner. Our modern methods and safe but powerful solutions can erase years of dirt and tough spots, leaving your home's floors refreshed and revitalized. Our green carpet cleanings are safe for kids and pets, leave no sticky residue, and have a fast one-hour dry time. With our standards of excellence, we wouldn't accept anything less! Oxi Fresh Carpet Cleaning in O'Fallon, MO is proud to offer: - Carpet Cleaning - Upholstery Cleaning - Tile and Grout Cleaning - Wood Floor Cleaning - Commercial Cleaning - Pet Urine Treatment - Total Odor Control

Scheduling was with a real person - very friendly. They came out exactly when they said they…read morewould, and it was a very good value. I would definitely recommend!

Corgan's is a family operation, and Scott is very quick and professional. He cleaned and stretched…read moremy carpet, which had buckles, and it's tight and clean now. He's good with water damage, too. Highly recommended!