I spent 2 years looking for a place to move to as a new single widow. As soon as I saw Regency…read moreOaks I knew my search was over. It was so beautiful !! The 40 acres are something to admire and it was so peaceful not hearing traffic . I have now lived here for 22 years and I have had very happy, healthy Times with my many friends. Eleanor F.

We moved into Regency Oaks Senior Living facility about three years ago and just want to recognize…read moreChris and Eric from the Maintenance Department. They work under Darwin's leadership and have always been great about responding quickly to our work orders. They take the time to listen and always come up with solid solutions. We've seen a big improvement in the maintenance team over the past few years, and it hasn't gone unnoticed. Not long ago, our air conditioner broke late at night--around 10:30 PM. Justin Chapman, the Security Manager, jumped into action right away and made sure we had a cool, comfortable place to stay that night. We appreciated how quickly he handled everything. The care, quick responses, and genuine concern from the staff are what make Regency Oaks feel like home.

If I could give zero stars I would. My mother passed away in their facility as a direct result of…read morethe poor care she received there. I heard from the facility more about her bills then I did about her care. The nursing home is horrible, and I would NOT recommend leaving your loved one here!

A great experience for my mother in independent living. Variety of services and special events…read more Amazing dining! The staff is very responsive to her needs

I can't imagine how this place can be any lower than a 4 having great familiarity about so many…read moreothers in the area and nothing can hold a candle to Cypress Palms. And you get what you pay for. I don't think pricing is too high at all. And the care and the staff is amazing. It's been a very stable group with the main caretakers having great tenure. I personally have had nothing but excellent interactions, care and concern. If you can make it this work for a loved ones, you can rest assured they are going to be well cared for.

As POA and Health Care Surrogate for my friend, I helped her find an ALF. We looked at many in the…read morearea but once we walked into Cypress Palms, it was very apparent that this was going to be the place. It was immaculate, no smell at all, everyone was happy and friendly, and there were decorations for the season, which made a very nice, welcoming atmosphere. My friend decided on a one-bedroom apartment with a screened patio, which also had a small kitchen area. It is a nice-sized apartment and we were able to fit all her bedroom furniture in the bedroom, including her recliner chair, and a full-sized couch, a love seat, two arm chairs, coffee table, end table, and chest in the living room. Over time, she has deteriorated, both physically and mentally, and the staff has adjusted as needed. She can be overly demanding at times, but the staff is patient and understanding with her, and always there when she needs them. I've eaten there a few times and the food is delicious and nutritious - and a varied menu which she can choose from each day. I highly recommend Cypress Palms for any of your loved ones. They have always gone beyond my expectations in caring for my friend.

The care at Harbourwood Care is ATROCIOUS! The duty of fulfilling their responsibilities for 24…read morehour supervised medical care, administering medications, wound care, managing chronic conditions and ensuring a safe, comfortable living environment...they failed! The duty to provide hygiene care, bathing, dressing, eating, toileting and laundry...they failed! My mother-in-law, Evelyn, passed away on 6/27/25 at Harbourwood Care Facility. She had balance issues which required assistance to stand. She constantly had UTI's from little to no hygiene assistance. She was often left unchanged from the night before till the afternoon. Doctor appointments were missed due to negligence arranging transportation. The food service department follows NO dietary protocols or considerations for medically necessary conditions. The doctor assigned was USELESS. When my wife called him for help, he was rude, uncaring, denied what we know to be facts, and refused to provide any additional orders or even suggestions to get Evelyn proper care. My wife and I reside in another state and flew down several times a year to visit and check on things. We flew down that week after receiving a call stating that Evelyn was not doing good and was nearing the end. Evelyn passed away without the assigned doctor ever seeing her, he signed the death certificate listing the cause as coronary. All without ever seeing her! We were there from morning til night so we know he didn't come in at all. My mother in law died from undiagnosed C-Dif. The week Evelyn died, she had diarrhea all week, with an odor so bad that the Nurse Practitioner diagnosed it immediately upon checking on her late Thursday afternoon on the 6/26/25. She ordered a sample be taken to the lab for verification immediately. She ordered antibiotics to be started immediately and ordered IV fluids to be started because she, without a doubt, knew it was C-Dif. She also told us that with proper treatment recovery was possible. Well the meds ordered were not started til much later, the IV fluids were never given and the sample ordered by the nurse Practitioner never made it to the lab. In fact, it was left on the night stand! Evelyn died the next morning. Now the second part of this story. My sister-in-law, Donna, was also a resident at Harbourwood. She was bedridden with Multiple Sclerosis, Kidney Failure, Diabetes and a previous Heart Attack. She passed away at Harbourwood on 8/9/25 six weeks after my mother in law. The doctor from Mease Countryside Hospital informed me that although he tried to bring her back, too much time elapsed. Harbourwood waited too long to call 911. The reason for this delay was the standing order; that NO ONE can authorize any patient to be sent to the emergency room without approval from the Director of Nursing! Well, it just so happens that she was off for the weekend and it would need to wait till Monday 8/11/25. The on duty Nurses wanted to send her to the hospital on Friday, 8/8/25 and when she was unresponsive on Saturday 8/9/25. She died before 911 being called. To add further frustration, her cardiologist appointment on the Tuesday 8/7/25 prior to her death was canceled by Harbourwood because Harbourwood never made her transportation arrangements. So an appointment that possibly could have detected a problem and saved her life never happened because of both negligence and incompetence! The same exact thing happened, to my MIL, her cardiologist appointment was canceled for the same reason! Coincidence? Negligence? Incompetence? The level of hygiene care is atrocious. My mother in law was never without a UTI infection. Her incontenince was a major problem with the staff. She was often left the entire day unchanged from the night before. Both my wife and I were frequent flyers in filing online complaints with ACHA, Agency for Health Care Administration. After an inspection visit things would improve for about a day or two. Then right back to the same old poor care. In fact, it was after one of their visits that my mother in law and sister in law were finally put together in the same room. A move we had been requesting for over a year. The food service was a constant complaint to ACHA and Harbourwood administration. NOTHING CHANGED. A medically tailored diet for patients is a non existent thing! My MIL needed her food cut up small - the food service people refused to do it. Refused! My SIL was most often given foods she was not supposed to have or requested not to have. No one cared. So all the care that you would want and expect from a nursing facility for your loved one, such as hygiene, nutrition, a safe caring environment and medical supervision you will not get at Harbourwood. Find another facility. If one good thing can come from two deaths in my family please let it be that you look elsewhere for your loved one.

I would highly recommend Harbourwood to anyone looking for somewhere to place their loved ones. I…read morelooked into many places and in my opinion Harbourwood is by far the best in the area. The staff is amazing. They are patient, compassionate and caring. They take such good care of my Mother. She has been living at Harbouwood since December of 2019. We honestly do not have any complaints. They have a lot of activities which my Mom loves. She is very happy at Harbourwood and I have comfort knowing she is in good hands. I would personally like to thank Terri for always looking out for my Mom and keeping me informed. You have helped us so much. God Bless!

Owner, Dennis is great! Facility is kept very clean. Food is very good. Very reasonably priced.read more

I was able to recently visit my father who is residing at this facility currently. I was able to…read morespeak with the owner on multiple occasions, most of the staff and team. I dropped in randomly many times and it was endless reassurance my father was in great loving hands. The people there are absolutely wonderful from top to bottom. They genuinely care and try to provide the best possible experience while trying to keep things affordable for the residents. My father was getting every dollars worth he is paying and a whole lot more given how expensive today's world is. It really was wonderful to see that my father was in great care and at a great place with a wonderful team that care with all their heart! Extremely clean facility as well!

This place is remarkable. The facility is lovely and active. It's a perfect place for seniors…read more Even the food is good! They have a show on Wednesdays and a theater with a movie once or twice a month. They have a craft room and a kitchen for residents who like to cook as well. PT and medical facility salon and all-inclusive and really reasonable pricing! Couldn't be more satisfied.

Memory unit has people with Dementia. Several staff members do not speak any English. Imagine…read morebeing confused and not being able to understand the people charged with caring for you. Rooms are dirty, smell like urine and Supervisor Kate has been extremely rude on more than one occasion. Feel sad for the residents.

My mother had a stroke and was in need of total care this place is full of the most compassionate…read morepeople im so glad i picked Palm garden of pinellas to take care of my mom.If i ever had a question about anything they where here to help Peggy in admissions is wonderful.The therapy is beyond words .

Great people giving amazing care to the elderly and those recuperating from an ilness or accident.read more

Great facility, 24 hours a day there is a nurse on site, 10 hours of activities a day and…read moreexperienced staff 24 hours a day. Designed by John Hopkins university there is so much for residents to do.

Very under staffed. The staff that do work here did seem to care and work very hard, from what I…read morecould see. Appeared to be a clean facility. Did not lack supplies like most. Their only downfall is staffing. You cannot have 1 nurse on an evening shift with 53 residents, regardless of it being an assisted living facility. When you have such minimal staff you are not taking into account possible emergencies. Your staff do not feel appreciated and this always transfers down to affecting residents and families.