They took our money and delivered terrible customer service. The initial consultation went…read moreextremely well, in fact, we were really impressed with Dr. Bentley. I was looking forward to a breast reduction. I had to do my own leg work to obtain medical clearance and I made sure they had everything they needed. They lost my paperwork four times and I had my doctor at UAB and my local primary send over everything they needed. This was planned months in advance. I called a couple of months prior to the surgery date and they said they had everything. Two weeks prior to surgery a girl from their office called me to tell me that they needed my paperwork and I was in disbelief that they were once again saying they did not have my paperwork. I have a history of afib and a blood clotting disorder so with these two areas of my medical history, I, nor my husband, felt comfortable moving forward with this practice. I politely declined the surgery at this point because of the lack of assurance we had. It's perfectly normal to doubt the point of what else would they forget while I would be under anesthesia given the number of times they lost my paperwork. The office manager told me that I would not be refunded my deposit back because I was the one who cancelled. What part of that "they dropped the ball" do they not understand? Does Dr. Bentley even realize why he lost me as a patient or does he even care? I believed in this physician enough to give them payment so why in the world do they think I would cancel for frivolous reasons. The reasons were legit and they should have made this right by doing the right thing. We own our own company and when someone drops the ball, we, as the owners, make it right with our clients! Apparently not all business owners are created equal.

My wife had a procedure done here Nov 2023. Their staff and medical team is absolutely amazing…read more Their attention to detail and winningness to answer questions made our experience well worth the money and time. My wife is beyond excited with her results and has been raving about her experience ever since. Dr. Budny and his team are amazing.

I paid Dr Cohn $9375.00 to lipo my flanks(back fat). he did pubic surgery instead!! it was not even…read morediscussed and he refused to make it right or refund my money!! it's not worth it, go anywhere else. feel free to contact me if you care to view photos. dawn35976@yahoo.com

I reached the point in my life where I needed to make a cosmetic decision, and Dr Cohn came highly…read morerecommended by several strangers, so I decided to go in for a consultation. To me, it is challenging to find a plastic surgeon you can so trust. Especially one who will determine the outcome of your looks, self esteem etc. I certainly do not want to end up on Botched! Dr Cohn is extremely thorough of his measurements and findings. He goes out of his way to explain specific details, putting anxiety at ease. The office staff is extremely professional, friendly and makes you feel at home so to speak. Although, I'm still healing from my breast reduction procedure, I highly recommend Dr Cohn as his attention to specific detail is working to my benefit. No more neck or back pain.

I would recommend Dr. Urquhart to anyone that is considering cosmetic surgery. He has done several…read moresurgeries on me from removing several basal cell carcinomas, after my dermatologist diagnosed, a medically necessary eye lift and most recently a breast augmentation to correct what my dermatologist disfigured while removing some basal cells. Will never allow anyone else to perform this removal except Dr. Urquhart. His services are FIRST CLASS from his staff to his facilities.

I absolutely love Dr. Urquhart and all of his staff! Hopefully I don't need any additional surgery…read morebut if I do I will definitely go back. Dr. Urquhart did a wonderful job with my surgery and I have had no complications or issues. The entire staff are all very friendly, reassuring, professional and thorough in their job. I can't say enough good things about them!

I met with Kristina Kamburisprov today, she was great. She explained to me all of my skin…read moreconditions and had a cure for each. All of the staff at True Dermatology were really friendly and nice. I was impressed. The staff is efficient, easy to communicate with and a pleasure to interact with. Highly recommended!

From the owner: True Dermatology primarily focuses on skin cancer surgery, reconstruction, prevention, as well as…read moreaesthetics. Dr. Raj Patel is a fellowship trained Moh's micrographic surgeon with the highest level of training in skin surgery. He completed his Micrographic Surgery and Dermatologic Oncology fellowship and dermatology training at the University of Alabama at Birmingham. Performing thousands of cases, Dr. Patel has the knowledge and experience to approach your skin problem with confidence and trust.

she kept me waiting for over an hour.when I was going to cancel, she got into my room,pronto.very…read moreindignant. would not recommend her.

Dr. Petro is amazing! Fantastic bedside manner, a true artist and her building is beautiful…read more Staff is inviting and very professional, knowledgeable.

If you confirm an appointment for 10:30 am and still make someone wait until noon at the earliest…read moreto be seen. That's not good customer service and a tad unprofessional in my opinion. That person had to take the day off, arrange for coverage, rearrange a tight schedule to meet after much research. Go from building to building to even find this place. It makes me wonder how everything else is being handled. That should be the last worry on someone's mind. Time is also money for potential patients. An hour drive each way and miss another appointment is ridiculous. Unorganized. No thanks.

I am a physician from South Florida who flew to Birmingham, Alabama just so I could visit Dr…read moreWilliam Hedden at the Hedden Plastic Surgery Center and have the "miraDry" procedure performed on myself, as quite honestly, I sweat profusely and after I heard him lecture on this topic at a medical conference, I wanted to have this procedure performed on myself to stop my underarm sweat and odor. As every physician knows, doctors make the worst patients, and I was on my best behavior to avoid being one of those patients that every doctor hates to see when they walk into the treatment room. So, after a flight to Birmingham and a night at the Grand Bohemian Hotel Mountain Brook, I took an Uber to the Hedden Plastic Surgery Center and was the first patient of the day. Upon arrival, the office and surgical suite was stunningly beautiful and modern that could rival any medical office in the country. I was greeted by a friendly staff, and completed my paperwork on one of their computers. I was taken into an examination room, given a full informed consent and explanation of the miraDry procedure. Truth be told, I already did some research before hand via one of his nurses and was well prepared to have the procedure performed. I had the pleasure to have Wynn work on me and she was an outstanding medical nurse that has performed the miraDry procedure many times. After a local anesthesia that I barley felt, the miraDry procedure is like a handheld wand that uses miraWave energy that targets and destroys sweat and odor glands in your underarm. Once those glands are destroyed they do not grow back so that means once they are gone, they are gone for good. The entire procedure took about 45 minuted each side and I had pretty much zero pain and took a Uber to the airport to travel home. The only challenge was trying to keep the ice packs under each armpit and travel on a plane, so if I had to do it again, I would have spend another night in Alabama and leave the next day. So there you go, I had the miraDry procedure performed on myself and now I get to write a Yelp review about an embarrassing medical condition I have (well technically I am cured now so the correct word is "had" and I am glad I did it). The day after and next few days after the procedure were not bad at all, other than some significant swelling in my underarms that made me look like I was at the gym, and there was some mild redness. I really had no pain, no complications, and would 100% recommend this procedure and Dr Hedden to anyone that has excessive underarm sweating or odor. I am sure that there are other doctors and medical centers that offer this procedure, but I decided to go to Dr Hedden as I felt he was a world class expert in this procedure and after hearing him lecture and spend some time in his office, I am super happy I traveled to see him and his staff --- he deserves my 5 star rating on Yelp.

I was so excited for my consultation for breast augmentation. The staff was friendly, but Steinmetz…read morewas so incredibly awful. I felt judged the entire time he was in the room, and he rolled his eyes at me at least 4 times over my life choices, such as how long I breastfeed my children, my goals for better looking breasts, etc...I felt humiliated. It was already very uncomfortable for me to show my breasts, and have them handled and analyzed by a strange man in front of my husband....and would have been the same (or worse) even if my husband wasn't w me...I fought back tears after he left the room. He acted like I was ridiculous and freakish for favoring larger implants over anchor scars bc of my current breast size. And how dare I consider that possibility...not knowing anything about plastic surgery.... His assistant was very "salesy" and tried to talk me into a lift or reduction instead of implants. Maybe that's my only option...but the scars were VERY visible no matter how hard she tried to convince me they weren't. I understand bc of my anatomy, I may have limited options, but we said from the beginning, anchor scars were a deal breaker. His portfolio was unimpressive, and a lot of women's breasts looked better to me and my husband in the before pics than the afters. I wouldn't hire a plastic surgeon for their personality, and this one was supposed to be a "perfectionist," but the way he judged me the entire time, and pretty much made me feel incredibly unattractive and stupid made me want to leave his office as fast as possible. I'll have a second opinion this Friday. Hopefully this surgeon will have some respect for the people who are considering hiring him.

Dr. Steinmetz performed bilateral brachioplasty on me some time back. The results were horrific! I…read morewill upload photos as soon as I get my laptop back in service to prove that claim. He was paid thousands. He removed one (1) pound, by his report. I paid him extra to perform liposuction on my back, but my husband complained there was no difference. My left arm had only a long, long scar to show for the surgery. My right arm had a large divot out of the upper portion. I guess that is where the one (1) pound was removed. Also, his office manager, He, collected for the hospital Bill, which she said they paid. BUT, the hospital billed Medicare and was paid by Medicare!!! Dr. Steinmetz has refused to give me a refund. Other doctors have seen the work he did and said he "didn't know what he was doing" (the cosmetic surgeon I paid $10K to repair Dr. Steinmetz's mess); "should have gladly refunded your money entirely", another cosmetic surgeon; "You should sue him", two of my other personal physicians. I have tried to work this out with Dr Steinmetz to no avail. He took advantage of me. He abused me. What he did amounted to Assault and Battery in my mind. He seems so charming in the office. So does his office manager. He tries to say he offered to "fix" his botched job, but what he offered me was an in-office, local anesthetic, procedure which could not possibly have corrected my arms and back without almost killing me. I am a retired surgical RN so I know what I am talking about!!!

About 7 years we drove 600 miles from Clearwater FL to Birmingham to have Dr. Schaffer replace 40…read moreyear old implants. You don't put 450 cc implants into a 67 year old woman without support. He charged me $500 to take them out (another trip), and would not make it good. Eventually ended up going to Dr Laufer in Clearwater FL, more money

I could not be more pleased with my procedure! Dr. Schaffer and his staff are wonderful-…read morepersonable, warm, and professional.

Dr. Beckenstein is an amazing surgeon, a warm and personable man, and his entire office staff has…read moretreated me like family. I was deciding between two plastic surgeons to do a double breast reconstruction from a fire 26 years ago. I had skin graphs after the fire, and then a reconstruction the year after. But I never have had normal looking breasts since the fire. I went to the original reconstructive surgeon from 26 years back, who gave me a new quote for the reconstruction surgery which was high, and he also said I would need another surgery after that one. Neither would be covered by insurance and for two breast surgeries I would be paying well over twenty grand. Even though money was an issue, I also didn't want to use someone who was cheap just because I couldn't afford it. I went to see Dr. Beckenstein to get a second opinion after researching and finding how much reconstructive breast work with women with breast cancer he performs. The vibe in his office was so warm and loving, not like the cold and sterile environment of the other plastic surgery office. I met with him, and found him to listen, to be to the point, and to have new ideas. He came up with a different treatment plan involving one surgery, retaining and grafting my nipples, and was able to get insurance to cover the mastopexy. It was a miraculous day when that happened. But if insurance had denied it, it would have been 1/2 the price for out of pocket pay for reconstructive surgery as the other physician, and would not require a second surgery. He would graft my nipples during surgery, and we would use one of his four tattoo artists on staff to perfect it down the line. When I asked the other physician how we would do tattooing, he was very unconcerned and just said, "We will figure that out later." Well, the main reason I wanted this surgery was to have nipples and areolas that looked like what they were supposed to be. One surgeon had four people on staff trained to create that illusion, while the other said we would figure it out later. I had the surgery last week, and the work he performed was nothing short of a miracle. The staff has been so helpful, and they make sure you have every key person at the office's contact info for questions during the pre and post op process. He called us back over the weekend when we had a question, and has been such a blessing. I would recommend anyone who is interested in a procedure to go see him. Not only is he an expert in the field, his prices are very fair, his staff is top notch, and his surgical hand is amazing. Thank you Dr. Beckenstein.

I have never met a more caring physician and staff. Dr. Beckenstein went above and beyond in every…read moreaspect of my care. He and the staff made me feel good about myself when I was at a low point in my life. I highly recommend Dr. Beckenstein for the care of anyone going through breast cancer. He is wonderful !!!!

A very quiet, unassuming practice in the corner of the second floor of a physician's medical…read morebuilding. I'm a new patient for primary care, so I was required to come an hour early to fill out paperwork (the entire visit including new patient paperwork and then bloodwork in the lab after my examination took right around two hours total). There's nothing significant to say about the office--it's your run-of-the-mill doctor's office with fluorescent lighting, a few magazines, and a TV on the wall tuned to HGTV. I was, however, impressed with the level of care. I met the nurse (Nikki) first, and she was very receptive and friendly as she weighed me and took my blood pressure. I waited for about 15 minutes in the examination room before Dr. Looney saw me. He was also great--very professional, courteous, and knowledgeable. He asked me a lot of questions about my previous doctors and care, and was very attentive as he allowed me to ask all the questions I had for him. After my visit, he led me back to Nikki's station to make my next appointment, and then they sent me off to the lab (the bloodwork is done at Quest Diagnostics, which is a laboratory on the same floor as the doctor's office). I also like the fact that they use MyChart, which is an online portal where you track your exam/test results, bloodwork, prescriptions, and future appointments. This patient portal also allows you to send notes directly to the doctor between visits. Overall, I enjoyed and appreciated this new practice and everyone who worked there. Now that I'm officially in their system, I'm hoping the next visit won't take quite as long.

Dr. Looney is about as looney as a lonney bird ! He's very arrogant and disrespectful and will not…read moretreat you as a patient but rather as a paycheck and doesn't treat you if you are sick ! He is a very bad primary physician and shouldn't be allowed to practice medicine! If you go in sick instead of giving you a broad spectrum antibiotic he waits for lab work to show your white blood cell count is high then waits for no reason to finally call in a antibiotic so you are sick for 2-3 more days without antibiotics! I know I am a pharmacist ! I made a review about him before instead of calling me and discussing my issues he just didn't even care whether my health care mattered I didn't write a review to be bad but he forced me to write a review!