I called to get a appointment and the receptionist was quite literally the rudest person I have…read moreever had the misfortune of being on the phone with. She was very short, her tone was brash, she was not understanding, , she barked things out , tried to rush everything when I was trying to explain. I cant talk clear because of severe congestion and talk slower because it is taxing. If this is how your receptionist is it doesn't give a good, welcoming vibe. Please get a better receptionist ! One who knows how to work with the public

Dr. Latshaw is very rude and scatterbrained. He lacks compassion and has a horrible bedside manner…read more In addition to being rude and unprofessional, he acted as if he just wanted to write a prescription, get paid and rush to the next patient. He asked very few questions to understand what he was diagnosing and didn't at all seem to care about the patient. Do not see this doctor!

I have had two surgeries with Dr Rousso. The first was a rhinoplasty with chin implant and I have…read morebeen so well pleased. I can breathe easily and my nose looks great MY second surgery was several years later It was a temple cheek neck lift (face lift) with upper and lower eye lids I have been so happy with the results. Most people cannot believe my real age now!! I highly recommend Dr Rousso for any cosmetic procedure you may be considering having done .

Dr. Rousso, Nancy and Brandi were fantastic! I had fillers done, even though I am horrible with…read moreneedles, Dr. Rousso made sure I was ok and took breaks when needed. My results are fabulous and I couldn't be happier with the service and the results I have received from Dr. Rousso and his amazing staff! I would highly recommend Dr. Rousso for any service that you need.

I would recommend Dr. Urquhart to anyone that is considering cosmetic surgery. He has done several…read moresurgeries on me from removing several basal cell carcinomas, after my dermatologist diagnosed, a medically necessary eye lift and most recently a breast augmentation to correct what my dermatologist disfigured while removing some basal cells. Will never allow anyone else to perform this removal except Dr. Urquhart. His services are FIRST CLASS from his staff to his facilities.

I absolutely love Dr. Urquhart and all of his staff! Hopefully I don't need any additional surgery…read morebut if I do I will definitely go back. Dr. Urquhart did a wonderful job with my surgery and I have had no complications or issues. The entire staff are all very friendly, reassuring, professional and thorough in their job. I can't say enough good things about them!

They took our money and delivered terrible customer service. The initial consultation went…read moreextremely well, in fact, we were really impressed with Dr. Bentley. I was looking forward to a breast reduction. I had to do my own leg work to obtain medical clearance and I made sure they had everything they needed. They lost my paperwork four times and I had my doctor at UAB and my local primary send over everything they needed. This was planned months in advance. I called a couple of months prior to the surgery date and they said they had everything. Two weeks prior to surgery a girl from their office called me to tell me that they needed my paperwork and I was in disbelief that they were once again saying they did not have my paperwork. I have a history of afib and a blood clotting disorder so with these two areas of my medical history, I, nor my husband, felt comfortable moving forward with this practice. I politely declined the surgery at this point because of the lack of assurance we had. It's perfectly normal to doubt the point of what else would they forget while I would be under anesthesia given the number of times they lost my paperwork. The office manager told me that I would not be refunded my deposit back because I was the one who cancelled. What part of that "they dropped the ball" do they not understand? Does Dr. Bentley even realize why he lost me as a patient or does he even care? I believed in this physician enough to give them payment so why in the world do they think I would cancel for frivolous reasons. The reasons were legit and they should have made this right by doing the right thing. We own our own company and when someone drops the ball, we, as the owners, make it right with our clients! Apparently not all business owners are created equal.

My wife had a procedure done here Nov 2023. Their staff and medical team is absolutely amazing…read more Their attention to detail and winningness to answer questions made our experience well worth the money and time. My wife is beyond excited with her results and has been raving about her experience ever since. Dr. Budny and his team are amazing.

I paid Dr Cohn $9375.00 to lipo my flanks(back fat). he did pubic surgery instead!! it was not even…read morediscussed and he refused to make it right or refund my money!! it's not worth it, go anywhere else. feel free to contact me if you care to view photos. dawn35976@yahoo.com

I reached the point in my life where I needed to make a cosmetic decision, and Dr Cohn came highly…read morerecommended by several strangers, so I decided to go in for a consultation. To me, it is challenging to find a plastic surgeon you can so trust. Especially one who will determine the outcome of your looks, self esteem etc. I certainly do not want to end up on Botched! Dr Cohn is extremely thorough of his measurements and findings. He goes out of his way to explain specific details, putting anxiety at ease. The office staff is extremely professional, friendly and makes you feel at home so to speak. Although, I'm still healing from my breast reduction procedure, I highly recommend Dr Cohn as his attention to specific detail is working to my benefit. No more neck or back pain.

Dr. Beckenstein is an amazing surgeon, a warm and personable man, and his entire office staff has…read moretreated me like family. I was deciding between two plastic surgeons to do a double breast reconstruction from a fire 26 years ago. I had skin graphs after the fire, and then a reconstruction the year after. But I never have had normal looking breasts since the fire. I went to the original reconstructive surgeon from 26 years back, who gave me a new quote for the reconstruction surgery which was high, and he also said I would need another surgery after that one. Neither would be covered by insurance and for two breast surgeries I would be paying well over twenty grand. Even though money was an issue, I also didn't want to use someone who was cheap just because I couldn't afford it. I went to see Dr. Beckenstein to get a second opinion after researching and finding how much reconstructive breast work with women with breast cancer he performs. The vibe in his office was so warm and loving, not like the cold and sterile environment of the other plastic surgery office. I met with him, and found him to listen, to be to the point, and to have new ideas. He came up with a different treatment plan involving one surgery, retaining and grafting my nipples, and was able to get insurance to cover the mastopexy. It was a miraculous day when that happened. But if insurance had denied it, it would have been 1/2 the price for out of pocket pay for reconstructive surgery as the other physician, and would not require a second surgery. He would graft my nipples during surgery, and we would use one of his four tattoo artists on staff to perfect it down the line. When I asked the other physician how we would do tattooing, he was very unconcerned and just said, "We will figure that out later." Well, the main reason I wanted this surgery was to have nipples and areolas that looked like what they were supposed to be. One surgeon had four people on staff trained to create that illusion, while the other said we would figure it out later. I had the surgery last week, and the work he performed was nothing short of a miracle. The staff has been so helpful, and they make sure you have every key person at the office's contact info for questions during the pre and post op process. He called us back over the weekend when we had a question, and has been such a blessing. I would recommend anyone who is interested in a procedure to go see him. Not only is he an expert in the field, his prices are very fair, his staff is top notch, and his surgical hand is amazing. Thank you Dr. Beckenstein.

I have never met a more caring physician and staff. Dr. Beckenstein went above and beyond in every…read moreaspect of my care. He and the staff made me feel good about myself when I was at a low point in my life. I highly recommend Dr. Beckenstein for the care of anyone going through breast cancer. He is wonderful !!!!

I was so excited for my consultation for breast augmentation. The staff was friendly, but Steinmetz…read morewas so incredibly awful. I felt judged the entire time he was in the room, and he rolled his eyes at me at least 4 times over my life choices, such as how long I breastfeed my children, my goals for better looking breasts, etc...I felt humiliated. It was already very uncomfortable for me to show my breasts, and have them handled and analyzed by a strange man in front of my husband....and would have been the same (or worse) even if my husband wasn't w me...I fought back tears after he left the room. He acted like I was ridiculous and freakish for favoring larger implants over anchor scars bc of my current breast size. And how dare I consider that possibility...not knowing anything about plastic surgery.... His assistant was very "salesy" and tried to talk me into a lift or reduction instead of implants. Maybe that's my only option...but the scars were VERY visible no matter how hard she tried to convince me they weren't. I understand bc of my anatomy, I may have limited options, but we said from the beginning, anchor scars were a deal breaker. His portfolio was unimpressive, and a lot of women's breasts looked better to me and my husband in the before pics than the afters. I wouldn't hire a plastic surgeon for their personality, and this one was supposed to be a "perfectionist," but the way he judged me the entire time, and pretty much made me feel incredibly unattractive and stupid made me want to leave his office as fast as possible. I'll have a second opinion this Friday. Hopefully this surgeon will have some respect for the people who are considering hiring him.

Dr. Steinmetz performed bilateral brachioplasty on me some time back. The results were horrific! I…read morewill upload photos as soon as I get my laptop back in service to prove that claim. He was paid thousands. He removed one (1) pound, by his report. I paid him extra to perform liposuction on my back, but my husband complained there was no difference. My left arm had only a long, long scar to show for the surgery. My right arm had a large divot out of the upper portion. I guess that is where the one (1) pound was removed. Also, his office manager, He, collected for the hospital Bill, which she said they paid. BUT, the hospital billed Medicare and was paid by Medicare!!! Dr. Steinmetz has refused to give me a refund. Other doctors have seen the work he did and said he "didn't know what he was doing" (the cosmetic surgeon I paid $10K to repair Dr. Steinmetz's mess); "should have gladly refunded your money entirely", another cosmetic surgeon; "You should sue him", two of my other personal physicians. I have tried to work this out with Dr Steinmetz to no avail. He took advantage of me. He abused me. What he did amounted to Assault and Battery in my mind. He seems so charming in the office. So does his office manager. He tries to say he offered to "fix" his botched job, but what he offered me was an in-office, local anesthetic, procedure which could not possibly have corrected my arms and back without almost killing me. I am a retired surgical RN so I know what I am talking about!!!

I came in to determine the cause of several ent issues I've been having (for months/years). First,…read morethe nurse practitioner, Andi Veren, I worked with was amazing! She was super helpful and made sure I felt comfortable and knew the process of assessing my several issues. Then, nurse Beth conducted the first debrief of my hearing test as well as a first assessment of my sinuses. Again, she walked me through all of my results and next steps. She also walked me through the follow up appointment and assessments. During my follow up I met with Dr. Marshall. I was blown away by the time he took to go over my imaging and the implications. He is absolutely one of the most down to earth and thorough physicians I've ever seen. I am blessed to have found this location and highly recommend Dr. Robertsons practice for any of your ent needs.

I had suffered with impacted ear wax and an earache all weekend. I tried two other ENT's offices,…read morebut could not get an appointment because the doctors were in surgery on Monday. Fortunately, I was given an appointment with the nurse practioner (Beth, I believe) at Dr. Robertson's office. She was great -- very kind, professional and good at what she does. I had an excellent experience with the entire staff and am so grateful to be able to hear again and be pain-free!

I am two and a half weeks post surgery with Dr. Grotting. I can't say enough good about my…read moreexperience with him and his staff. I had a mini lift and an eyebrow lift, Dr. Grotting took the time needed to make me feel secure with my decision. I have had very little bruising and even though I have been swollen (which is normal) I can already see that I am going to Love my results! His staff is attentive, professional and are dedicated to giving their Patients everything they need to make an easy an comfortable recovery. If you are considering Cosmetic Surgery whether it be Facial, Breast Augmentation etc. you would be in great hands with Dr. James Grotting. Lauren K.

From the owner: Known for his extensive knowledge and a keen eye for detail, Dr. James C. Grotting is a…read moreboard-certified plastic surgeon who applies his professional expertise and friendly, approachable demeanor to give men and women of all walks of life the best comfort and care necessary when undergoing life-changing surgery.

For almost 2 yrs ive been in pain on and off ,the last 2 months unbearable. After several tests,…read moredrs l, etc saying everything looked fine. Dr Braswell found my problem asap. Is a very caring dr , explains all to you and family and truly cares. Take u so much Nicki at Dr Marks u sent me my miracle .

I have used this group on several occasions and I have never had a negative experience with the…read moresurgeons or the office staff Dr. Braswell has operated on me twice (2015 and 2019) and each time I felt like my well being was a priority for him. I've never had a problem reaching him with any questions or concerns. I've always found him to be courteous and professional. Dr. Sherer did my gastric sleeve surgery (2017) and I could not be more pleased with how it progressed, from the initial consultation to the final follow-up appt. He did such a great job on the surgery that I didn't even have to stay in the hospital overnight! My recovery was quick and without complications. I can't imagine using any other surgical group!