How can I shop in a store that I can't get in? I was promised that a wheelchair ramp would be…read moreinstalled when the new store was opened. That was several years ago and yet there is no ramp. Not being handicap accessable is discrimination. I cannot shop there let alone be employed. Definitely shows poor customer service and care.

It's hit or miss what experience you will have here, first time I stopped into get a complete…read morevaping setup, the salesman was awesome, walked me through my options, helped me find a great setup for me. Most recent experience wasn't worth 1 star, owner and another salesman on site, went to get eliquid, prices seemed inflated compared to other local vape shops, but due to my positive experience before decided to give it a shot, the owner sat in the office screening his phone calls then complaining about employee calling him. I asked for several popular flavours which they had none of, finally settled on "Rocket pop" which I was assured would work great with my atomiser, so far have burned through two coils due to the vg/pg ratio (despite being assured it would work great) and have yet to enjoy the flavour. I won't be returning to this location, inexperienced staff who are more concerned with complaining about state regulation and the cost of doing business than taking care of returning customers who keep the business in business.

Terrible customer service. I bought a 20 dollar mr fog vape that didn't work, and tried to return…read moreit later that Day, but they said since I left the store with it, they couldn't do anything. When I purchased the vape, the cashier never said anything about trying it out in the store first to make sure it works. Upon doing some research, I realized this is a common problem with this type of vape. The staff deliberately don't mention this and their no return policy to rip of customers by selling defective products.

From the owner: Tobacco, Vapes, E-Liquids, Hookah Tobacco, Tobacco Pipes, Tie Dye Clothing, Premium Cigars,…read moreIncense, All Generic Cigarettes, Roll Your Own Tobacco. Products: Shisha, Hookah, Vape Juice, Tobacco Accessories, Tie Dye Juul Pods, Incense Pens, Pipes, Apparel, Natural Supplements. Services: Two Other Locations in Portage and Merrillville. Brands: Juul Pods. Location Facts: US-30

I love this vape shop! I always get the help I need and they explain how they fix the issue. The…read moreshop also keeps in stock whatever I need. When I want to purchase a new mod or tank they have a great selection.

Both associates were very helpful. My mod was leaking and they took time to help me setting it up…read more Will definitely come back here!

amazing services and thank god trucker friendly as long as you enter after the bounce zone…read more will go here every time I'm am in need and in the area

What an awesome shop. Walked in and was immediately greeted and asked what I am looking for. The…read morelady was very knowledgeable about the coils I was looking for. I had only came in to purchase coils, but I noticed they had an array of juice flavors that if I had more time, I would have loved to try. Upon walking in, I noticed that every stool had someone using it and to me that is a good sign. A busy store would make any new customer happy. Looking forward to stopping in again!

I'm new in town and five star is my new favorite place. Excellent store with a huge selection…read more Their customer service is beyond stellar! If they don't have it, they'll get it for you. After only one visit and a week later, they still remembered me right away! I was beyond impressed! I told them juices I liked and they got them. Like who does that anymore? Five star does! Customer service goes a long way and five star goes above and beyond. They have excellent product knowledge too. They know their stuff and they know exactly what they have. All the staff is very kind and courteous. Even their prices are excellent. Don't bother with any other shops, this is the place to go. They earned a life long customer here.

This is the best vape shop I've ever been to. The people are kind, helpful funny. I've been going…read morethere for 10 years. I've had to use other vape shops due to where I may be, and none of them compare. Keep up the good work. Their prices are outstanding. The owner is like talking with my own dad. I've spent more time hanging out then it took to make my purchase!!!!