GREAT Customer Service !!!! These guys know what they are doing !!!!…read more I HIGHLY RECOMMEND !!!!!

Positive: honored the work done and warranty…read more Negative: used cheap non OEM parts the first time that lasted less than 6 months. Also, I asked them to look at the front hubs and lockers on my 4x4 truck. It's been one week, and the hubs are humming badly while I'm on a family trip. Guess I'll have to bring it to a shop that knows 4x4 trucks and gets the job done right the first time and not the third.

DO NOT BUY A BIKE HERE. Please read and heed the reviews regarding service. Adventure will get the…read morebike off the sales floor - Service, not so much. My bike has spend about 6 of it's 36 months since I bought it sitting in Service. And not because of any major repairs. Nope, a few small warranty/recall items. I have all the packages, tire/wheel, preplanned maintenance, and platinum extended warranty. I brought the bike in (for the third time) to have the transmission quick fix diagnosed and repaired. I asked them to look at what seemed like a small oil leak. They said they diagnosed it as a bad seal, then told me warranty wouldn't cover it. I called Safeguard (company who manages BMWs extended warranty) who said they couldn't cover it - because someone had already "fixed" it . . . with a tube of RTV silicone. Then these jokers at Adventure gave me a bill for $1,800!!!!! For a silicone repair job. They, allegedly, BMW sent the wrong wiring harness for the bike. So my bike will be parked in the service department at least 6 weeks! While the bike and all the packages depreciate. So I stop in the store to talk to the GM, who is incidentally always too busy to talk to anyone (so it seems) unless the person is buying a bike. So I speak to one of the sales managers. She listens seemingly intently and says she understands and she will speak with the GM on my behalf. 2 days later, I call and talk to her again. She tells me (with attitude) that she doesn't have any control over what service does and she already relayed my message. They why didn't you call or message like you said you would???! In short. I switched from Harley Pensacola to Adventure largely because the service at Pensacola Harley was so unreliable and slow. Figured Adventure had to be better. Absolutely not. My neighbor warned me - said he takes his BMW to Jacksonville (6.5 hour ride) to get warranty work done. Other people said "stay away from Adventure." And I didn't listen. Now I am locked in for another 3 years as my preplanned maintenance is local only. I recommend buying a Triumph from D&D or, if you must get one of the brands sold by Adventure, travel. I am told Jacksonville has an excellent service department.

There are no trained technicians there. After keeping my bike for over a week they told me to come…read moreand get it because they could not figure how to fix a rough idle issue. Had to trailer the bike to another BMW dealer 450 miles away to have it fixed in 20 minutes! One throttle cable was too tight. It was a waste of my time and money, not a good practice!

These guys were great. Everyone was very friendly. They scheduled me for the next day and completed…read morethe work while I waited. Took only about a half hour to install a hot wire to my 7 point trailer plug. Price was very reasonable and less than I expected.

From the very first call to completion of the job, everyone was extremely professional. I'm very…read morepleased with the fair price and the way it looks on my vehicle.

This shop is under new ownership and is now called OEM Cycles. The previous reviews are for the old…read moreowners and by no way reflect the current ownership These are great folks, honest, friendly, and fair. Chuck and Ashley (the new owners) are super friendly. It is a very welcoming environment. They have several Harley MASTER TECHS on staff. I just had my 5K service done here and Mr. Tim did an awesome job. He answered all of my questions and was very knowledgeable and professional. The labor prices are very fair and you know you will be getting excellent work done. They also have a good selection of used bikes for sale. Everything from sport bikes to hard tail choppers. Bring your bike here for service, you will not be disappointed.

scammers they sold me a bike in January never sent me my tag which was purchased with the vehicle…read moreand they have been using my tag on their vehicles and racking up toll charges pieces of sh**

Seats to my Mercedes NOW look like they did when I picked up at factory in Munich!! Very pleased…read more-- taking our 1991 Ford for new bench seats soon!

I took my 2014 Jeep G.C. in the have my drivers side leather seat bottom redone. They did a…read morefantastic job! It looks great! Penton's is definitely the place to go for quality and efficient work. I love my new seat..

They fixed a flat while I waited. Total charge: $40…read more Friendly service and a Fair price. Thank you, kindly.

Called in search of a specific set of tires for my dual sport, I forgot the size tires that I…read moreneeded being that I did not have my bike with me while I was on the phone but they took care of it and found the exact size I needed. they did not have them in stock but ensured me they would have them the next day. Sure enough they got them in and installed and balanced them in no time. Very nice folks and quality work.

Amazing company, my girlfriend and I spoke the owner of the business and he helped us with…read moreeverything, if you want honest professional work this is 100% the place to go! I will definitely be back with future projects! The owner was extremely kind and helpful, and funny. Definitely felt like we were in a shop with a friend.

Most honest, friendly , trustworthy buisness. I stopped at local buisness two years ago to get…read moreelectric brake box on my truck. The guy told me to come tomorrow and he would see if he had one that would work on my truck. He wouldn't even get off his butt to see while I was there if his box would work. I walked out to my wife we were going to Rockies 35 miles away. Made in to their buisness , guy jumped right on it installed box and thanked me for buisness. That was 12 years ago. Fast forward to 2025 needed box repaired or replaced. Drove 35 miles fixed problem, great people, great prices on trailers and trailer parts, most of all THEY APPRECIATE YOUR BUISNESS! I HAVE ALSO BOUGHT NEW TRAILER FROM THEM. Very satisfied with product and the people that sold it to me. Don't spend your hard earned money for A trailer, trailer parts or reworking your trailer at ANY PLACE OTHER THAN ROCKIES. I WILL DRIVE 50 MILES AND SPEND $50.00 MORE BEFORE I WILL PATRONIZE THESE LOCAL BUISNESS'S WITH TRAILERS OR PARTS.

Without a doubt, the rudest person I've ever dealt with in NW Florida. I swear I thought I was…read moreback in Broward County. I was looking into a Diamond Cargo 7x14 trailer from an internet dealer and decided to look locally. I spoke with this guy for about 5 minutes, trying to extract some information out of him as to the differences between Cynergy trailers and Diamond Cargo. He gave me a price that was $300 more than the Diamond Cargo trailer but with fewer add-ons. I was just about to tell him it was probably worth it to go ahead and order from him when he cut me off, told me he didn't care anything about Diamond Cargo, and if I wanted to order a Cynergy trailer to let him know. Then he slammed the phone down. I was dumbfounded. Everyone says, "support your local business." With treatment like this, no wonder Amazon is driving all the mom-and-pop businesses in the ground. I'll be buying my trailer from an internet dealer as soon as I verify their legitimacy.