Yelena is extremely professional. It's not a first time she has helped us. This time was a…read moregraduation dress, not an easy job. Yelena altered it beautifully in the very short time. Thank you for the great job!

Yelena was referred to me by a friend as I was looking for someone to alter my wedding dress during…read morethe month of May 2017. Meeting Yelena truly saved me from a huge headache of having to spend a fortune to alter my wedding dress at the bridal shop I got my dress from. Yelena is extremely professional, experienced, honest, and accommodating. Before working from home, she worked as a seamstress for a well-known bridal shop for about 5 years. This was evident as she was very knowledgeable during the entire process and did an AMAZING job on my dress. I had a big ball gown (horse hair style) which required alterations to the chest area, taking in the bodice, adding a bustle, and hemming it. It required a lot of work and everything was altered really nicely. Any additional requests I had, Yelena was more than happy to accommodate it until I was completely happy with the dress. She ended making my veil as well! Her prices are also VERY reasonable and affordable compared to what other bridal shops try to charge you. I would highly recommend Yelena as a seamstress to anyone She provided me with such excellent service and her prices were great!

In my search for a wedding dress, I visited TWENTY stores and tried on over 115 gowns. Yes, you…read morejust read that correctly. Novia Mia is different than the other stores - they make the dress TO your measurements. They don't order a size X and then alter it. I bought a dress there and they ended up making two HUGE alterations into the way it was made, which other stores didn't even mention they could do. I'm 5'2" or 5'3" and really needed some of these things done. I'll tell you - if I'm paying $1100 for a dress, I'm going to be darn happy with it. She has a bunch of dresses in store for you to try on. When you select one, she asks if you want it changed in any way, and also shows you what you can do with it. You can also take her a photo of a dress you like and they'll make it for you for a reasonable price. I highly suggest stopping here in your search for a wedding gown or bridesmaid dresses.

Worst customer service I have received in a long time. Checked ahead to see if we needed an…read moreappointment to look at bridesmaids dresses and was advised we didn't. When we arrived the 3 associates working were sitting behind the desk chatting while one wedding gown appointment was in the process. We were directed to the back to look through dresses and were told we could use the changing spaces available. For 50 minutes we looked through, trying on dresses, and having questions but no one came back to check on us to see if we perhaps needed a hand. Then one of the associates came to tell us they had two more appointments and we needed to leave basically. That was fine but we really wanted one of the dresses, and it had zero information attached. No tag, no price, nothing. I asked if we could have the information and was told they didn't have time to give it to me. I asked if they had an idea on the price of the dress and was told no, they would take my name and number and call me once they were finished with appointments. Had one of them come back while we were trying dresses this could have been avoided but instead we were completely snubbed. 2 1/2 hours later while I was driving home I miss their call and they didn't even have the decency to leave a voicemail with the details? So I pull over and call back and no answer. What a headache and waste of time.

I want to speak of my experience with Taffeta and Tulle in Airdrie…read more Communication...no follow ups, no mock up as promised .....no deliverance of product and services. Imagine paying $3800 10 months ago and promised X Y Z....having my maid of honour fly from Toronto for this experience. 6 weeks before your wedding you are told there is no dress. She wasn't able to tell me where my dress was, when it was sent to manufacture, no tracking on my gown. She could not tell me who was answering my text messages her or the assistant, the first of June when I kept messaging to inquire. That is what I experienced when I have tried in vain since February to get my mock up and dress in time for Aug 4th. No communication, no returned emails, no returned phone calls, no reassurance that the dream 1930's inspired wedding dress to go with our 1930's inspired wedding. No remorse from the owner...zero empathy. Good luck getting a refund....she had no intentions of providing the refund. She has no issues blaming all ongoing problems she has suffered on her assistant who no longer works there & personal issues she is suffering from. My fiancé and I had to literally chase her....source her private phone.....and force a refund from her via EMT as she never processed the one to our credit card. (Which she claimed to do infront of us) We were sent a portion one day via EMT and still had go back and source the rest the refund. Calling her - to get a response for the rest on our money. We then had to purchase another dress equivalent to the cost of the 1st dress, and pay in full for an off the rack dress. I am still upset as the new dress is not my custom made gown I dreamed of. We are 4 weeks from our wedding and she could not put herself in our shoes...it was all about her. I don't love the dress I had to purchase, I feel my experience is now jaded and I don't feel the same about the dress I had to buy. This is not the experience I would wish on anyone for their wedding.. Taffeta and Tulle Bridal

Taffeta and Tulle Bridal deserves more than just a 5* review! Marisza and Sam are not only…read morewonderful ladies, but the level of service and the overall experience exceeded my expectations. Every bride knows that wedding dress shopping can get to be a bit overwhelming at times and although you know what you want, you can't always find the exact one that matches that vision that you have. Marisza and Sam made that vision come to life! I opted to go with a custom Mish.Elle wedding gown, incorporating the various parts of dresses I liked into a dress that I love! The overall experience from my first bridal appointment, to my design appointment, to trying on my own custom gown for the very first time was a truly memorable experience. I would absolutely recommend Taffeta and Tulle Bridal regardless of whether you are looking for something off the rack or looking for something made specially for your big day! The personal touch to your appointments cannot be matched. Thank you again Marisza and Sam for everything! I cannot wait to wear my dress in only a few short weeks!

Wouldn't recommend if you want a stress free experience... I ordered my dress from them, it came in…read moreheavily stained and instead of getting a new one the owner decided to save money and get it dry cleaned. I was told it was good as new and to come and pick it up, I came and it was still stained... I had to drive half way across the city three times , not including when I bought it just to get a dress NOT full of stains. The gas alone was 1/3 the price of the dress. I received $75 to compensate over a tank of gas and hours and hours of my time wasted...

I highly recommend seeing Gracie!! She was so helpful in picking my dress, knew exactly what would…read moresuit my body type. I tried on a bunch and all her suggestions were my favourite.

Nestled away in a little strip mall not far from Chinook lies Jessica (Belle Rykiss) Bridal. My…read morefriend who was searching for her wedding dress landed here after being told what she envisioned didn't exist and she should just get a white bridesmaid's dress. The dress that ended up catching her eye was part of the Mori Lee Blue line, which Ethos carries as well. After making an appointment at Ethos to try on that particular dress which ended in disaster, she found that Jessica Bridal also carried the line and style she was looking for. She made her appointment and as one of her faithful bridesmaids we followed her into the wedding den. As we took off our shoes, the bride-to-be was greeted by her consultant, who was lovely. She never pressured the bride on the purchase and us as bridesmaids were not being ushered into fittings rooms to try on dresses as well. We got to take our time which was so important, I hate being rushed! The shop can accommodate max 5 different appointments at once, with their 5 fitting rooms. When we were there, a girl was searching for her grad dress and another bride came in as we were nearing the end of our time there. I love how this doesn't feel like a bridal factory, where people are being churned out of rooms faster then you can say "organza". The trip back for the bride's fitting was also great as one of the other bridesmaids ended up being 40 minutes late. They let us hang about and have her parade around in her wedding dress throughout the store. The alterations they did were great and the best part was the dress she got was cheaper here than at Ethos! If you are in the wedding or grad dress market, stop by Jessica Bridal, chances are they have something you will love that won't break your budget with a staff that are genuinely nice! Review #12 of Yelp's 30 Day Challenge 2012

I went to Jessica Bridal with my mom and without an appointment on a Tuesday morning. I hadn't…read moretried any dresses on yet and had only a vague idea of what I wanted. To make things worse I had exactly two months until my wedding! I chose to visit Jessica Bridal first based on the reviews here on Yelp and I;m sure glad I did! We were greeted right away by Alaina who said we were fine to shop without an appointment. She informed me that because my date was so soon I would not be able to order anything in and would have to stick to dresses that were already in store in my size. I already knew this would be necessary. Alaina was very knowledgable about the extent to which certain dresses could be altered to fit me if they were a bit too big or small on the rack. She asked me what styles I had in mind and since I didn't really know what I wanted she offered to pull a few styles to get me started. She also told my mom and I to go ahead and pull any dresses we wanted to try, which was nice. Alaina really made the experience great! She was there to zip/lace/button up every dress and made lots of helpful suggestions about alterations and flattering styles, but wasn't pushy or gushy at all. She was very patient and made me feel like I had all the time in the world to try on dresses. And not once did she suggest a dress that was over my budget. I ended up finding "the" dress with her help, even though it was not at all what I imagined myself in! But I love it! I highly recommend booking an appointment with Alaina!

I went here over the weekend for my girlfriend's appointment. When we walked in, there was an…read moreemployee sitting at the front desk who was on the phone. Although she was occupied, I thought it was odd that she didn't even look up to acknowledge us, or told the phone to hold to ask us if we had an appointment. In the end, my friend and I walked in on our own to find our friends. The consultant that was "helping" us was absolutely terrible and horrid. She looked like she dreaded being there and gave off a mean aurora the entire interaction. None of us felt comfortable, and in the end the bride-to-be decided to end the appointment short (with less than 30 mins into the viewing). That speaks volume as to the professionalism of the store. With most bridal dress shopping, the employees typically share the same excitement as the customers and ask tons of questions. This consultant was unenthused and you could tell she just hated her life. I have had much better retail experience and customer service at the Gap. Perhaps she was bitter that she was not the one trying on the dresses. Although the dresses in the store are beautiful, I would highly recommend people to AVOID this place due to the horrendous experience endured. If this was my friend's first bridal dress shopping, it would've set a negative precedence, but thankfully, it was not. We later ended up at Rocco, which was night and day! All the employees at Rocco were super helpful and kind. They were all happy to say the least, and no one gave off an intimidating vibe at all.

Gorgeous dresses! Excellent service! I booked the appointment and I was the only person at the…read moretime. I had all the attention I need and all the dresses they brought were totally aligned with my taste! They offered me options and All beautiful! Would definitely recommend this place!

This store treats customers terribly. When shopping for your wedding it is meant to be a wonderful…read moreexperience and the girls working at the store make you feel like you are in the way and bothering them. I had an appointment to find bridal accessories and when I got to the store for my appointment they had packed them days earlier and refused to take them out for me to try on. Even worse they made me and my guests feel like I had interrupted there day by coming in. So uncomfortable, I will not be purchasing ANYTHING from this store!!

Got my bridesmaid dresses here last year and would have to say they are less than helpful- might be…read morebetter if you're buying a wedding dress but thier sister store Sonja's wasn't much better and really rude to my friend when she went for her alterations- turns out the assistant can't measure to save herself. It all worked out in the end & the girls looked great but I felt the service here could have been more professional especially given the price.