Ireceived such mixed service. The first visit went well. The surgical team couldn't have been…read morebetter from the woman at intake to the pre surgery staff. They all seemed were very professional and interested in giving you the best care possible It was after that things changed. It seemed the individuals that answered the phone were uninterested and curt. The only doctor I saw, except for surgery, was Dr Carrie. You could tell she said pretty much the same thing to everyone and often spoke over you. She never mentioned how my eyes were doing any of the three times I was there. She gave me a sample of eye drops and pretty much sent me on my way. My last visit with her, do to some issues I was having, was unpleasant. The next day, when calling as instructed by billing, was unbelievably unprofessional and down right nasty!!! On the previous day's visit Karen spoke to me about my Insurance. It appeared the billing department needed me to call my Insurance company and get the billing straightened out. I did as they asked and spoke to a wonderful agent who went above and beyond to help me which included calling the Doctor's office with answers for Karen. VERY UNFORTUNATELY Karen was not there. The agent (we were on a 3 way call) asked if someone else could help us. We were told that Tonya could help and were transferred. The phone rang to her office about 15 times before the Insurance agent hung up and called again. This time after 4-5 rings Tonya picked up or rather we assumed it was Tonya. There was no greeting whatsoever. When my agent tried to explain why we were calling she was abruptly cut off. Tonya took the time, angrily, to tell us she was short staffed by 9 people and didn't have time for us! She then proceeded to tell us, why I don't know, that she has been in billing for 30 years, again, very rudely and angrily. She, rather than give us the minute it would take to hear my agent, proceeded to tell us again the she just wanted a reference number which she previously shouted several times. This time, however, she shouted that if we did not give her the reference number she would hang up and DID!!! My agent, myself and my husband who could hear her shouting were stunned. We would gladly have called back another time or let her call us if we could get in a word about the call. I have never been treated so unprofessionally and shabbily in my the life. We were rudely dismissed and shouted at over and over. Her angry attitude towards my agent and myself was unfounded and unnecessary. Instead of repeating herself about a reference number and not having time to help us she could easily have heard our reason for the call and then responded accordingly. My agent, who was still on the line, could not understand what just happened or why. We were only calling, as asked to do, to get their billing satisfied and the claim paid. A grievance is now being processed towards this office by my insurance company and myself for the unprofessionalism from Tonya. We have a recording of the call as evidence on file. Had they simply filed their claim correctly to begin with and not asked me to fix it this would not have had to happen. I feel that although the surgery staff was terrific the issues I am now having with my eyes, and the service I received after the surgery are a reason to consider going somewhere else.

I can't fully express how happy I am with my experience with Dr. Haverly, the other doctors and the…read morestaff at Laser Eye Surgery of Erie. I had a lot of concerns when it became clear that I needed cataract surgery. I read reviews and tried to do my homework. Now that I have gone through the procedures, I wanted to share a little about it. The options, insurance matters and potential out of pocket costs were clearly explained to me. After careful deliberation, I chose to have the Symphony multi-focal lens implants. I was hopeful that I would have vision on par with what I had with my contact lenses. The outcome was far better. Everything about the process was handled professionally and efficiently. I never felt I had to wait longer than a reasonable amount of time in the waiting room. At times, things could go quickly, but I never felt I was being rushed through anything. The doctors and staff always seemed to take whatever time was needed to provide individualized personal care. From the first consultation through all of the follow ups, I am more than pleased.

I tried them a few weeks ago for the first time and I had a eye exam and purchased my glasses and…read morethey were so kind and helpful, I just love my frames and can see so much clearer with my glasses, I would definitely recommend giving them a try because I can definitely say I will be returning again next year.

The most pathetic excuse for a doctors office. After switching to Hauser a year ago, they broke my…read moreglasses when attempting to change the lenses. The "replacement" glasses are the wrong prescription and they knew that. Now there is "nothing" they can do since It was a year ago. I have had to go weeks without contacts because someone in the office forgets to put my order in. This has happened more than once. Julie Hauser and her workers do not care for their patients. Avoid.

this doctoris one of the best in the business. She very well may have saved my eyesight in my left…read moreeye. About a week ago I woke up with excruciating eye pain in my left eye. After unsuccessful visits resulting in a false diagnoses at both the Urgent Care center in the area and the ER, I decided to schedule an appointment here. she noticed what others had not- the beginning symptoms of the shingles virus appearing in my eye. I'm younger than the average shingles patient at 22, so I was really impressed that she caught this and recognized it for what it was. She treated me with the utmost care, taking significant time with me and listening to my symptoms. Anyone who has had shingles near their eye knows that a quick diagnosis and swift treatment is key to saving the eyesight and preventing lasting side effects. I am well on my way to a full recovery! I will never forget the wonderful work Precision vision did for me!

I have only been here twice in the last year. But during my short time, I can say I love it. Very…read morefriendly staff willing to work with you. No issues with picking out frames and lenses. Will update as my time there goes on. But so far, very pleased.

Very helpful staff and they have a large selection of unusual frames. One frame in particular has…read morecolorful, designer clip-on frame covers so you can change the look without buying new glasses.! Sandy Davis

Beyond hemming pants, there isn't anyone to do major men's tailoring in my town so I was beyond…read moreexcited to find Primo Tailoring. Just an amazing experience from the moment you walk in the door. Personable staff and quality workmanship. What more can you ask for?

A recent trip to see what PRIMO was about led to me ordering a bespoke suit and I imagine many more…read moreitems of clothes. The staff is so professional and understands their craft which helped me understand the value of their service. I will no longer be buying factory made clothing and instead buying locally and getting better fit, service and quality for my money. This business is an incredible service to have access to and I encourage everyone to at least stop in and take a look!

Dahlkemper's customer service exceeded our expectations! We arrived on a busy Saturday afternoon…read morewith no appointment and a handful of estate jewelry. Alysha and Denise were kind enough to take time out of their busy day to help us, as they evaluated each piece of jewelry individually and provided a rough professional estimate on value, at no cost to us. The courteous and knowledgeable service we received that day left a lasting impression. We will certainly be loyal customers of Dahlkemper's for any jewelry needs we may have in the future!

Patty is amazing. She absolutely took her time with us, made me feel comfortable and was not pushy…read moreat all. A true professional with a lot of knowledge about the diamonds. A truly enjoyable experience.

had a really positive experience at Gold Exchange. The staff was professional, respectful, and made…read morethe process easy during a time when I truly needed things to go smoothly. They were upfront, fair, and took the time to explain everything without pressure. I really appreciated how kind and patient they were--it makes a difference when you're already dealing with a lot. I would absolutely recommend them to anyone looking for a trustworthy place.

I went in there with one mission and one simple need... 10 troy ounces of silver to pay my opening…read morecomedian, David Angelo. The man and stop trusting dollars years ago. Silver was "the only way to pay" By all approximations David "Angelo Prime" is not a man you wanted to... let me put it this way, with this guy- I wouldn't want to be on the other of the gun. Squirt gun. They fixed me up, nice and quick, and even told me tales of farmers who only wanted to be paid in silver and fellows who had bought entire convertible cars with silver bars. I couldn't believe what I was hearing. It just seemed too good to be true. But it wasn't. Because it was. Make sure to stop in and don't pet the wooden carousel lions! -the oyg

Dr. Michael D Chessario, Optometrist, is an unprofessional, spastic gooffball when he examined my…read moreeyes. He also tried hitting on my younger sister who was 18 during her last visit, but still half his age at the time. Disgusting. I would not recommend him to your family.

I absolutely love going to Precision Vision Centers for my yearly eye exams! The staff is always…read morehappy and upbeat and I am in and out within a half an hour. They have such a great collection of eyeglasses and frames to choose from and are always so willing to help you. Dr. Chessario is one of the best Optometrists' in Erie. His expert advice really helps you understand whatever questions you have. I highly recommend getting your eyes examined at Precision Vision! You won't be disappointed!