While I could type this GIGANTIC review and gush about how much Dr. Pitts from Clocktower has…read moreempowered me and my life, I will keep it simple and say this: Dr. Claudia Pitts is one of the most incredible, kind people I have ever met throughout my 47 years of life. Truly. I have been seeing her in one fashion or another for many, many years. We were first introduced when my father was passing away from Alzheimers and she was a tremendous help at that point. I then started seeing Dr. Terbovic afterwards and she was also fantastic. Over time, due to insurance drama during Covid, I had to switch therapists and they were not even REMOTELY as amazing as Clocktower. In 2023 things changed again and I was able to start seeing Dr. Pitts again. Since that time, my life has truly been enriched by her kindness, direction, and ability to listen and provide guidance and expertise. I have gone through a handful of new situations over the last year and she has been there every step of the way. From the bottom of my heart, THANK YOU to Clocktower for providing such fantastic support and feedback. I truly don't know where I would be without your incredible support! Side note - I noticed that there was a dramatic 1 star review for Clocktower and I kind of chuckle at it because it directly calls out pushing medication (?) however that is not something they even do here (LOL). They aren't psychiatrists, so I sort of laughed at that. It also calls out not being able to get a callback. That has NOT been my experience at all. Julie is beyond amazing (the office manager) and if I can't reach anyone the first time I call, she calls me back within a day or less. In any event, I don't mean to be rude to the 1 star reviewer - just make sure you are leaving a review to the correct business because yeah - they don't prescribe meds here ~.

I cannot stress how important Dr. Terbovic has been to my life. I first started seeing her in 2015…read morewith PTSD symptoms of moving back into a place that I had lived with an unsafe person. Ever since, I have seen her at different frequencies over the course of these ten years. She has seen me through early adulthood, first relationships, moves across the country, and so much more. She fosters comfort, allows judgement free zones, and has always ALWAYS helped with me invaluable tools that have helped me conquer my anxiety over the course of these years. I could not be who I am today without her help, guidance and advice. Clocktower as a whole has been fantastic to my family and friends. I've recommended many a therapist to my loved ones. I have family that sees Dr. Pitts - who is so incredible. Family that sees Dr. David. Friends that see Dr. Haeffele. The practice is solid. Julie (billing/appointments/administration) is always willing to work things out and go above and beyond for us. She is a joy to see and work with when insurances are being funky. The day Dr. Terbovic retires, is a day that I will be sorely heartbroken. But I will be forever grateful for her and the work we've done together.

Our family has been treated by Dr. Cindy Russo for the past three years. Her professionalism,…read morecompassion, knowledge, dedication and ability to find solutions to break behavior patterns is outstanding. She regularly goes above and beyond to treat us with kindness and firm guidance better than any other psychologist we have ever had. She is absolutely incredible and I would recommend her and this office to anyone seeking compassionate mental health assistance. I cannot say enough about how Dr. Russo has helped us implement solutions on a consistent basis to help our family recover from some recent difficult situations. She is one of a kind!

I sought help from Barnes & Klatt and completed two sessions before I decided that the available…read moreappointment times wouldn't work with my work schedule, as well as realizing that I did not have a good fit with the doctor. After leaving a voicemail expressing that scheduling conflicts would prevent me from future sessions, I received a harshly worded letter from the doctor. In this letter I was diagnosed with "severe" conditions that I do not feel two sessions could possibly facilitate. I was also insulted by the doctor, specifically referred to as "ambivalent about receiving treatment for my severe conditions". During our second and final session the doctor also called me by the wrong name. I did not have a positive experience and would not recommend their services to anyone in need.

This company needs an entire upper management adjustment…read more The training manager acts as everyones boss and is by far the rudest human in the building. Upper management is constantly talking bad about the RBTs and makes fun of them behind their backs. The staff is treated horribly, constantly. They will hire ANYONE, and that is why the turnover rate with employees is so high. The poor clients are put with people they don't know on a daily basis, behaviors among the clients are on the rise, these kids can feel the toxic environment. I am so sad to write this, but I am so glad I got out of this place. I have interviewed and toured many other ABA facilities, and MTC is by far the lowest on the totem pole. I would not recommend this company to anyone, employment or families looking for a trusting environment. Please do your research first.

You will see I rarely right reviews, but what this place did to my child & our therapist was…read morehorrible. 1st the person your child will be working w/daily has no credentials or degree. If you get a good therapist they will constantly be leaving due to poor treatment & poor management(see glass door reviews). This inconsistency of changing therapist is extremely hard for an autistic child. Some people they hire I would not even hire to babysit my neurotypical child, much less be by autistic/ADHD child therapist. They billed our insurance as we saw the BCBA, but we were actually seeing the RBT. Just beware as we spent a few yrs hoping it would get better, but when we finally had 2 good therapist they quit do to poor treatment. They drug my son in the clinic one day, told me if we didn't let them he would not get better. He spiraled saying he wanted to die, so they called an ambulance instead of calling me. It cost me $2400 in total. All because he had a different therapist all the time, and Raquel the head of the clinic treated us like it was out fault. She is cold as ice.

I love Dr. Shannon Riley at Primary Psychological Associates. The office is very warm and…read moreinviting. I was very afraid to go to therapy, but once I was there, I felt so comfortable. I would refer Dr. Riley to anyone. She works with a range of people from kids to adults. She has made a difference in my life. Again, if you are afraid to go, don't worry Dr. Riley will make you feel comfortable.

Dr. Harag is the best doctor! I have been a patient more than 10 years. Her care, listening…read moreability, and knowledge is outstanding and her office is as equally kind and very well organized.

I met Dr Harag in December 2020. She was extremely patient and attentive. We continue to work…read moretogether on my problems and she's been tremendous help. She called and discussed my tests and recommended treatments. I'm so glad my old doctor retired :)

Worst Doctor for helpfulness and worse staff, not helpful or friendly, prescription out of stock,…read morepharmacy willing to speak to Doctor to find alternative, but doctor nor front office would call, so they said I should call around find a place that has it in stock, and if not get a list of what they do have and fax that to Doctor!!! No pharmacy can do this as they have no idea of what class or alternatives the doctor would consider, absolutely useless, Doctor unwilling to help by making 1 call, expects patient to make 30 calls instead

Not able to explain the pharmacology behind his decisions. His office staff at neuropsych of IL are…read moretotally okay with letting someone withdrawal and are a bunch of rude karens. Next!

In my opinion, and as I was informed by several professionals in the mental health community,…read moreincluding a board certified psychiatrist, this psychotherapist Brian Garibaldi did not follow proper codes of conduct when treating my minor child. I would exercise extreme caution using this therapist. His treatment caused my family a lot of emotional pain.

I am a returning patient. I came back because I was comfortable with my therapist. It was easy…read morefor me to get back on their patient roster. And my therapist got back to me within hours of my appointment request and I was able to schedule an appointment within the week. I was very happy with my previous experiences with David Margolis. He was receptive, attentive and very easy to talk with. I am happy he could see me again.

Worst counsel to save your marriage. They are not Christian's. It was the biggest waste of money…read moreand time. They counseled my husband of 26 years to leave me so he did. They broke my family apart.

I have been seeing Beth Haines for about a year. She is the most compassionate therapist I have…read moreseen. Her ability to listen, understand and be empathic to me is something I have been looking for in a therapist for a very long time. She is thoughtful in her guidance and has helped me to better understand the ways I need to grow. She has provided me with the necessary skill to copy better in the world. I am grateful to have found Beth and I hope if you are looking for an amazing therapist you reach out to her.