Sergio and his crew were awesome to work with. They were timely and professional. I would not…read morehesitate to use them again! A small fee to come to Taos, which was definitely worth it.

We needed just enough quartz for a small bathroom counter. This shop has big sheets, but it also…read morehas smaller pieces that are left over. What a find! We got a piece of lovely quartz for $300. We really appreciated the savings, the ease of getting it, and the beauty of the piece!

Lightfoot, Will's son, did an impeccable job refinishing the oak floors in our new house. They…read moreseriously look better than new! We also had a few bad patch jobs in the floor from past construction to add on a bedroom and move a closet. Lightfoot redid those areas as well, and they are completely seamless now. You'd never know they were ever patched! In addition to the quality of the work, Lightfoot was super nice, super reliable, and left the house in perfect, clean shape. He was very clear up front about timing (these guys are booked well in advance, and for good reason), but he ended up having a cancellation and being able to accommodate our schedule so that the floors were finished before we moved in, which we REALLY appreciated. To top it all off, the cost was right in line with past refinishing work we did in our last house, but Lightfoot's quality of work was above and beyond. It made it feel like a total bargain. We will definitely call Fine Wood Floors for any flooring work we need done in the future, and so should you!

Fine Wood Floors installed our floors several years ago. We contacted Lightfoot about doing some…read morerepairs since we were pleased with the initial work. Lightfoot was prompt about coming out to look at our job, take measurements, etc and promised to give us an estimate within a couple of days. That was the last we heard from him. If he didn't want the job he should have had the professionalism to tell us that.

This project is a dream come true, the expertise in discussion points, and the understanding of…read moretime, weather, and cost were laid out without hesitation in accepting a contract. Thus far bar the weather the project is coming together beyond my expectations. I will on this contract 1 be delighted to show the before and after photos. Thus far it has been a pleasure working with Bob The Quality of the work is superb and well worth the value. Again, thank you Bob for making this project a reality.

I called up Santa Fe Marble and Granite and Mirabell answered. She was so nice and really knows her…read moregranite. They came over and measured and had my kitchen done before we knew it. They are fast, very courteous snd most of all they do fantastic work. I can't speak highly enough of them. We're weren't planning on it but the kitchen came out do nice we're going to do the bathrooms too. These days it's hard to find anyone who wants to put the time in to do good work. How refreshing to get work done quickly and professionally with a smile! I'll never use anyone else!

I am not one to review negatively but I would be remiss not to report this company and my disatrous…read moreexperience. I've built several homes in my life and never have I encountered a company who promised more and delivered less while misleading, lying and taking zero responsibility for their mistakes. May review is not just words. Please see actual images and La Puerta's written responses to my complaints at the bottom. I was initially delighted by the promise of reclaimed wooden doors, jambs, base and case. I was taken through the impressive showroom by owner Scott Coleman who sounded professional and knowledgable. When working together he is adamant that customers initial all approved drawings and samples which would insure we are on the same page and I would receive what I order and approve. None of this happened. Here are just a few of the several disappointments: ------------------------------------------------------------------------------------------- The interior doors were all APPROVED BY ME on several drawings. at 6'8". They all arrived short, at varying heights. Their response below is a blatant lie. "Complaint #3 - Interior Door Heights Design Drawings for SA12097 (Interior Doors) were signed by you on 12/19/24. All doors were manufactured to the approved measurements. Per La Puerta Originals Terms and Conditions: 3. The Customer is required to approve all final design drawings included within the contract prior to commitment to the production schedule. The Customer is responsible for verifying all final specifications, and for alerting LPO of all changed specifications that may alter a Product's fit or function.. Our position is that the measurements and size of doors was approved by you and/or contractor prior to manufacturing and were satisfactory for installation in your home. This matter is not our responsibility". ----------------------------------------------------------------------------------------- The lever was APPROVED was to be centered in the middle of the lock rail as is the industry standard. The lock rail manufactured is at 39". 3' , much higher than I approved. (pictured detail below) This was their response: "La Puerta Original's standard installation of hardware is 38 to 40 inches from the floor. Hardware drawn on all La Puerta design drawings do not represent exact placement. Hardware placement can be easily remedied by a qualified and competent contractor, however this is not our responsibility". Seriously? Hardware drawn on my approved sample DOES NOT represent actual placement?? Hardware placement CANNOT merely be easily remedied and how is this not their responsibility? -------------------------------------------------------------------------------------------- All of the wood arrived in a variety of shades, not close to the APPROVED SAMPLE. Please see pictures below. ----------------------------------------------------------------------------------------------- I spent many thousands of dollars and lost time on my job to correct their mistakes. They have refused responsibility on all fronts, insulting me and my Contactor, whose job is is NOT to correct their mistakes. When I asked again about color, to help make just some of it right, they refused. This was their response, having n nothing to do with color. " As I stated previously, a COMPETENT and knowledgeable contractor would be able to install the doors, and trim with no issues". I should have known to beware when they collected 100% of the fee up front. While in the midst of trying to match new material I purchased to create additional casing around their short doors I requested a can of their stain to try to match color, they charged me for it, plus shipping. NO GOOD WILL WHATSOEVER. I am a trusting person but not easily conned. La Puerto is very convincing but please, do not buy their snake oil. Run, don't walk away.

Absolutely a wonderful experience working with La Puerta Originals. The second time around was as…read moregreat as the first time. My doors and furniture are unique and complement my home perfectly. Unique, one of a kind and beautiful.... There will be a third time working with them!!!

Stone Forest shipped us the wrong fountain size, and wrong shape -- it doesn't begin to work in the…read morespace we had prepared. The correct shape and size was clearly specified by my contractor. This is after waiting many months for delivery. Completely unreliable company. After spending thousands of dollars, we are stuck with a fountain we do not want.

I would give zero stars if I could…read more Ordered stone basin with bamboo spout well over 2 months ago. After numerous emails with Ali and calling their office directly, I now found out that their shipper misplaced my shipment. I was originally told to expect a call from their shipper last week but that never happened. I called and spoke to a customer service person and it sounded like she was annoyed that I was asking about when I can expect the product. I was given the option of receiving the stone basin, pump and installation kit and have the bamboo spout delivered once it arrived. Obviously, I would incur another delivery charge as well as extra charges from my landscaper who I contracted to install it for me so I declined. Today I found out from an apology email from Ali that their shipper misplaced my original shipment and that they will have to wait for another shipment to recarve the water basin and asked if I'm ok to wait another 3 weeks, No thanks! I would've sourced this somewhere else had I known about the longer than expected delivery date and they weren't even honest about it from the start. I asked to speak with a manager or owner as a last ditch effort but was rudely hung up on after hearing a male voice on the other end. I called back and was told that someone would call me back......still waiting. I emailed several messages to Ali..... still waiting. This business is not accredited with the Better Business Bureau as I came to find out. Such a shame! The product was perfect for what I needed but Stone Forest did not deliver. I understand that everyone is experiencing shipping delays but it doesn't seem that they care at all. The customer service is non existent and they don't even seem to want to call their shipper on behalf of their customers. I will never buy anything from this company again! What a waste of time!

A great experience all around. Stopped in the showroom and…read moreDenise was very helpful and attentive. Showed us many different carpets and asked questions to determine the best fit for our needs and budget. Made recommendations. No pushiness or hard core sales pitches. It didn't take long for us to decide that this was the company we wanted to go with. Set an appointment for Pete to come and measure. Boy, he's good and quick! Didn't take him long at all. Set up a convenient and timely appointment for installation. A two-day job. (Pete informed us of that when he measured.) Arnoldo and Javier were our installers. Friendly, efficient, accommodating, respectful. Good workmen. Price was reasonable and within our budget. (We did pay extra for the men to move furniture, as we could never have moved it ourselves. And that was soooo worth it!) We are more than happy with the results. And more than happy with the entire process and experience.

My original tile floor was damaged by a leaky water pipe. My insurance covered the water…read moreremediation and restoration. They connected me with Dominguez Carpet Floor & Home. John Dominguez helped me choose the material, Luxury Vinyl Plank, gave me a price within my budget, and installed it. It is beautiful, better than I expected. And I am confident that they will stand behind it should anything ever come up. I would definitely use them for additional flooring that I am considering. Personal note: Be sure to ask for John Dominguez to get the professional and friendly service you want.

In December 2025 I left a detailed message on Ed's cell phone but he never called me back. If you…read morelive in Santa Fe I recommend using Sani Care Clean from Albuquerque. Very professional and good price.

The best!…read more Professional... accommodating... Did a beautiful job - and nice guys too! Thank you

Excellent customer care & high quality products! Carlos helped me find all the parts to replace the…read moreworn out and leaking timer & connectors then offered to put them together for me! It works perfect!!! No leaks, easy to install. Thank you

We had a stellar experience with the The Firebird. Since we don't live in Santa Fe, we did…read moreeverything via email with the store manager, Alisha. She was an excellent and responsive correspondent and arranged everything - including delivery - with competence. The delivery driver, Fabian, was also great; careful and respectful of both our merchandise and our property. Granted, we did do a lot of preliminary research ourselves and knew what stove we wanted and which parts we needed to order for the installation; however, we approach all major (and many minor) purchases in this way. No one knows what we want better than we do! This said, we recommend The Firebird without reservations of any kind. We are 100% satisfied.