Cancel

    Open app

    Search

    Services - CounterCulture

    Countertop installation

    Countertop refinishing

    Countertop resurfacing

    CounterCulture Photos

    You might also consider

    Recommended Reviews - CounterCulture

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - CounterCulture

    You might also consider

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    True Structural & Construction

    True Structural & Construction

    (1 review)

    We hired True Structural and Construction to remove a structural wall and renovate our entire first…read morefloor, and honestly, the experience was fantastic from start to finish. From the initial consultation, it was clear we were dealing with true professionals. They really know their stuff when it comes to structural work, which gave us a lot of confidence going into the project. They took care of all the permits and engineering approvals and made sure we understood exactly what was happening at each stage. The wall removal itself was done flawlessly. They installed a support beam that looks like it was always part of the house seamless and solid. The difference it made is incredible. The space feels brighter, bigger, and much more open. After the structural work, they handled the full renovation of the first floor including new flooring, lighting, drywall, and paint. Every part of it was done with great attention to detail. The quality of the work really shows and they were respectful of our home the entire time. Always on time, kept things clean, and communicated well throughout. We're absolutely in love with our new space. It feels like a brand-new home. I wouldn't hesitate to recommend True Structural and Construction to anyone thinking about a major reno or structural changes. You want people who know what they're doing and who actually care about the results. These are those people. Thank you to the whole team. You truly transformed our home.

    From the owner: At TRUE Structural and Construction, we believe true quality goes beyond surface finishes. Our team…read morespecializes in structural integrity, precision renovations, and detail-driven craftsmanship that lasts for years to come. Homeowners trust us because we combine expertise in framing, load-bearing solutions, and full-scale remodeling with a commitment to transparency and honesty. We don’t just build, we educate our clients along the way, making sure you understand what’s being done and why. This means no shortcuts, no hidden surprises, and results you can feel confident about. From bathrooms and kitchens to complete home transformations, every project is guided by our promise: the true way, the right way. Lifetime Warranty on all structural work and 10 year on renovation workmanship.

    Design Center West - Master Bathroom

    Design Center West

    (15 reviews)

    $$

    Update 11/8/20: see comments on my personal Facebook page…read more(Maureen Holmes) for comments on Robin Boyce after posting my review there. Unfortunately I am not the only one who has endured a bad experience with her. MH I warn anyone who will listen away from this unethical business and owner Robin Boyce. I had the misfortune to be her client and endure her careless, unprofessional, dishonest and ultimately abusive and vulgar treatment. My "custom kitchen" arrived without the custom elements and with a grossly oversized refrigerator. The kitchen designer blames someone else for a major kitchen error and refuses to fix it! (See photos) I had the exact same experience with the shutters and the custom stair-runner I ordered from her. They were both delivered with errors and missing parts, and Design West has done NOTHING to correct its errors. This is the worst experience I've ever had with another human being, period. I never received an apology on any mistake I swear to God. That's when I realized too late I had hired the wrong person. Robin Boyce/Design Center West scammed me by promising professional results and delivering dirt. Robin Boyce then turned verbally abusive when confronted with her easily disproved lies. (I have all documentation to prove my charges.) This last point deserves special mention. When I expressed my dismay at the errors, delays and lack of accountability, her demeanor shifted immediately from friendly to combative and borderline violent. It was a shock to learn the owner wasn't just a sleaze but mentally unhinged too. When I confronted her in her store after she ignored my contractor's emails and texts, she began screaming profanities at me while hurling insults about my appearance and character, which I presumed was an intimidation tactic. That felt sickening, but it worsened when she came at me with her arm pulled back as if to throw a punch, but thankfully she stopped herself before landing her fist in my face. I feel certain the only thing that stopped her was a possible assault charge. I would feel sorry for Ms Boyce if she wasn't a thief, and if her emotional instability didn't manifest in such an ugly manner. But no mental state excuses her dishonesty, mentally healthy or not. Not a word of this review is hyperbole. I lost thousands of dollars and was blindsided by a venomous verbal assault because I had the temerity to call out Robin Boyce on her mendacity and fraud. I could provide a colorful litany of her actions, but suffice it to say that it involved a lot of obscene finger, hip and hand gestures. Incidentally, her staff just sat there like dummies the entire time and let it all happen. Apparently they don't have an issue working for such a repulsive woman. Prior to my dealings with her, Robin was verbally abusive to my contractor on multiple occasions as well when he asked her about delayed deliverables. Following is an example of one the few correspondences between him and Robin that isn't littered with her F-bombs: "Shut up. Stop talking. Don't tell me what to do. Its not Maureen... its you. I'm surprised guys take your mouth, and the way you talk down to others; I suspect you've been punched a few times." This is the first---and I hope last--bad review I ever had to write. Let this brutally honest review serve as a public service announcement to warn others away from this troublemaker. Do not hire Design Center West. You will pay a premium for sloppy, mediocre results, and the owner will curse you when you express your dissatisfaction. This has been a yearlong nightmare that only ended after I hired someone else to fix all of her mistakes. Caveat emptor!

    Robin helped me from start to finish with my new house build. She has done everything from the…read morekitchen (appliances, cabinets) to the tile for all bathrooms, to the stone veneer for the patio. Even during the pandemic she has been on top of things and instructing me to get things ordered prior to shipment delays. She and her team have been responsible, proactive, and truly professional. They are communicating with my contractor and his team and his cabinet installer told me it was such a pleasure working with them he would like to do more jobs with them. Any mistakes (Fedex dropped a vanity and it cracked) were handled quickly and replaced at no cost to me. Her attention to detail is incredible. Additionally, she was very focused on saving me money and making sure I was not buying things I did not need. It has been a true pleasure working with Robin and her team again. I cannot say enough good things about them!

    CounterCulture - countertopinstall - Updated July 2026

    Loading...
    Loading...
    Loading...