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    Country Bank

    3.0 (2 reviews)
    Closed 9:00 am - 4:00 pm
    Updated 2 months ago

    Services - Country Bank

    Business loan

    Mortgage services

    Personal banking

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    5 months ago

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    11 years ago

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    Ask the Community - Country Bank

    Pioneer Valley Credit Union - Pioneer Valley Credit Union collected warm clothing donations for local children

    Pioneer Valley Credit Union

    (3 reviews)

    I'd like to begin with giving a heartfelt, and genuine Thank You of appreciation to both Olivia…read moreand Antonio of the Pioneer Valley Postal Credit Union branch in Springfield Massachusetts. I've never felt so compelled to address " yelp " or any other online service sites before this point , so this is my first experience.. Long story short..I recently incurred a life changing event, I've worked very hard in avoiding. But due to circumstances above and beyond my control i did unfortunately become a victim of. I didn't know where to start or begin, all i knew was that my integrity as well as financial standing was placed in jeopardy.. Currently our climate doesn't really afford us the ability to connect to with one-on-one customer service agents who have the time to listen much less the time to humanely connect and relate. I was blessed to experience different..Because of Olivia and Antonio , i was and am enabled to garner the energy and strength to see my fight ( and probably for so many other's ) untill the end. Sincere Thank You's go out to Olivia and Antonio.. Keep making your positive impacts /footprints in the immediate community and beyond. Trust me you may never know who's life your saving and /or repairing , keep making the world a MUCH better place. Simply by your unselfish ways and ability to care dictates and makes it clear who you really are.

    Great service. Very friendly and accommodating. Small town feel and they know many customers by…read morename. Free notary service for their members which we used today. They didn't mind providing witnesses who signed and notarized like 50 pages of documents. Have great loan rates. Based on their clientele I would think they'd have more locations or at least more ATMs. If they want to stay small they should at least offer ATM fee refunds because the closest PVCU ATM to us is about 7 miles away which is not convenient.

    USA Mortgage Network

    USA Mortgage Network

    (4 reviews)

    I could not say enough great things about Bella and the folks at USA Mort ages. After Berkshire…read moreBank screwed the pooch calling my son's 375K tax CREDIT a "DEBT" instead of what it truly is (a carried forward credit after a fire & tornado loss in the same year) , 10 days from the closing they really screwed my boy up but good. Bella fixed the problem in 10 seconds telling us "Banks simply can't understand the tax returns of self employed people". Thank you Bella-you are the best. From a grateful Father Bill Y.

    My 1st meeting with Kate was unhelpful, abrasive, and confusing. However, she put a positive spin…read moreon it by saying she would get back to me later that day after running my credit report. She refused just to sit down, and instead stood at her desk loudly speaking at us, barely letting us get a sentence in. We were planning on going with a VA loan and before I got to mention that we plan on getting married before buying the house (he's the vet, I'm not) she just LOUDLY interjects with "Well, you're not even married? What are you talking about? I'm not gonna put a girlfriend on a VA loan." Then, as I am just barely starting to get my sentence out that we're also looking into USDA loan (I've already done lots of research on this matter), she interrupts loudly AGAIN, "Well your credit scores aren't good enough, its impossible so I don't know why you're even considering USDA." (for everyone else in the office to hear and people were turning around staring at us). Little does she know, we'd just paid off a MASSIVE debt and our credit scores had just shot up well-above the requirments. It was so embarassing. This all happened in a single 5 minute meeting. We didn't even really get to introduce ourselves or explain our current prospects and all the progress we'd made. I wish I had never come to this office and I actually advised my realtor to NEVER recommend this lender to anyone EVER again. ... A week later, I realized I'd never received any communications from her, and I'd already wasted all that time bringing all my documents to her to run the reports, so I figured heck, why not just contact her to see what she found, anyway? So I emailed her and she just said "I am sick, but I'm doing everything I can." I thought this was a short, unaccountable, and weird way to reply to a client. I emailed her again, and she admitted she lost some of my pay stubs, But would still get back to me after running our reports. ..Who does that? It's now been 5 weeks and I still have not received any response, results, or answers. Very bizarre way to do business. I would not recommend this company to anyone. I am doing business with a different lender in the area, and she has preapproved us and we're looking forward to buying a house. Thanks for reading.

    Country Bank - banks - Updated July 2026

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