Well, this is a quagmire. I switched to Heritage Cleaners about one year ago because my other Dry…read moreCleaners reduced their operating hours making it difficult to drop off and pick up clothes before and after work. I have been very pleased with Heritage Cleaners. The employees are very friendly and I haven't had any issues with the dry cleaning. About one week ago I went to pay with a credit card and they pointed to a new sign saying there is a 3.95% charge for using debit and credit cards. I quickly put my credit card back in my wallet and pulled out cash. As I pulled away I was deeply disappointed with their new fee since the amount seemed high to me. I did a little research and the average merchant fee is about 2% for credit cards and even less for debit cards. They are charging double the actual fee. I guess they could have raised dry cleaning prices and hid the amount within the higher prices, but to try to charge double their cost with a pass-down charge is excessive and a possible deal breaker. I'm looking for another dry cleaners. Service - 5 stars Stupid Credit Card Fee at double the rate - 1 star Average - 3 stars

Saw a sign today that they're permanently closed. So sad. Our dry cleaner for 20 years.read more

Hemming pants is a necessity for me and trying to find a reliable, quality place to have it done…read morehas been a bit of a struggle. Well, no more! I had pants hemmed and they look amazing and we're done at a great price!

From the owner: Dry cleaning laundry and alterationsread more

These folks are just the best! I've been going here for a year now and I love them. They always get…read moremy clothes done on time and did an amazing getting a grease stain out of one of my favorite dresses. I got a pair of pants back and the belt was missing (I didn't notice until I got home), but when I went the next time to drop off more stuff I asked if they found a belt. He had it for me up front! I was so happy.

I used them once. They could have done a better job, and I would not recommend them for drapes.read more

This place is ridiculous! I don't know how they even stay in business with their prices and rude…read morecustomer service. My husband had to rent a tuxedo here as part of a bridal party. It was a tan basic suit, which to top, they ordered the wrong color and then blamed the bride for it when she called to let them know. They wanted to charge her an additional $75 per suit if she wanted to reorder the cream color she originally requested because get this: THEY RENT THE TUXEDOS FROM ANOTHER BUSINESS. THEY DON'T HAVE THEIR OWN TUXEDOS TO RENT OUT. They also did not have the color ties requested and just issued tan ties without asking the bride what other color she would prefer. Had to get a phone call from the bride how they made her feel about their mistake the week of the wedding. No discount for 5 total suits rented in the wrong color btw. My husband works late hours and they are closed by the time he gets out, so they added $50 for 2 days late. We live 40 mins from Shelbyville and are a one income family. When I called to explain our situation and settle the bill, it was $285!! I spoke to the owner to try to work a payment out and she was completely rude and unsympathetic. Instead she tried to embarrass me by threatening to call and make the mother of groom pay. When I explained to her she didn't need to get her involved and that I could pay her on Friday when my husband gets paid (I spoke to her on a Wednesday), she said just to call the dry cleaners and pay with card over the phone. When I did call on Friday as promised, they said it would be a $9.99 additional fee for using a card to pay, which the owner also failed to mention. $300 for a rental?!? I have never had to pay so much for a rental tux that was worn for one day! That's a month's worth of groceries nowadays. Please save your money and go somewhere else where they appreciate your hard earned money and patrionage. Never again.

Quality is exceptional and staff very friendly. Quick turnaround time, a little pricey but worth…read moreevery penny.

I dropped off 3 peoples laundry at noon and it was ready for pick up before 4pm the same day. The…read moreclothes were folded nicely and smelled clean. The lady I met at the desk was super nice and helpful. The building was clean and the day I came by they were actually painting the exterior. Great wash and fold establishment and will return in the future.

Online payment system never works. Machines noisy like they need service. Cannot contact anyone…read morethat speaks English to report problems.

The lady who did the alternations did a beautiful job. I would recommend them to anyone who's…read morelooking to have alterations made.

Absolutely fantastic! Just a few days before my son's wedding I realized I was in over my head with…read morethe tablecloths. I called Hi Tech and they took care of me. Had them perfectly pressed and ready in 3 days. Reasonably priced. The nicest gentleman helped me. Highly recommend and I will return. They saved me!!

Miss Kim was very nice and knew exactly what I needed for my trouser hems. will return.read more

For a $12 pants hem x 5 you could have at least pressed my pants and put them on a hanger. No they…read morejust threw them back into the bag I brought them in. Hate to see how they treat formal wear. Curt and not very friendly, I'll go elsewhere next time.

Really nice people and super friendly. Work is well done and overall price/quality is really good…read more Technically, anything dropped off before 8am can be picked up the same day. Otherwise the following day. Dropped off on Saturdays will be ready for Monday. Will go back as soon as I come back to Huntsville. Thanks guys!

Exceptional quality dry cleaning and very reasonably priced. The owner and her staff are so kind…read moreand helpful. I definitely would not go anywhere else!!!