Frankly, they lie. Took in a jacket I received via Amazon. It was terribly wrinkled and I took it…read morein to be pressed. Picked it up a few days later and when the plastic was removed, it was clear that nothing had been done to it. I returned and gave them the option of fixing it or refunding my $4.32. The person said she didn't know how to give refunds so I left it to actually be pressed. Received a call from the owner the next day stating that it looked like it had just come out of a shipping bag. Responded that it had, and it took it to them to be pressed and it came back looking just like it did when I took it in. She claimed they had no record of it! Fortunately, there are plenty of other dry cleaners to chose from.

This place cost us over $550 in damaged drapes from their work. When I tried to get a resolution,…read moreThe owner was dishonest and unwilling to make up for the mistake(s). I've left two reviews online in my entire life. I felt it was important to let the public know not to trust anything of value with this cleaner. There's a reason you rarely get an answer when you call and you can't find an email address or website. They don't want to address their mistakes or provide any bit of reasonable customer service. Don't gamble when it comes to anything of value or that you cherish. Find another option.

My washer and dryer are out of commission for a few months while my downstairs gets a 'new look.' I…read morejust take a bag with all my laundry to Sue's, and pick it up when they call me later in the day. I get everything back clean and nicely folded. Sweet! I could get very used to this!!

The lady "Carla" is very lazy. My dryer was not drying properly, so I told her about the dryer. She…read morepulled the lent tray out and the lent look like a rug, that how thick it was. She wanted to blame the person that worked last night. She never said she was sorry nor offered to add money because the needed the lent tray cleaned. She got an attitude. The owner needs to teach the staff that they can not blame other employees just do your job.

Thank you to everyone at Warrenton Center Cleaners! The team pressed out a huge pile (really,…read morenearly 100 pounds!) of very large, wrinkled tablecloths for my daughter's wedding. They all came out beautifully, on time and just as promised. We got lots of compliments on how everything looked!

Highly professional staff! They consistently treat you like family!! They care for not only your…read moreclothing, but for your personal care. The seamstress Yumi is an exceptionally talented and conscientious professional, consistently giving the customer exactly what they ask for.

No rating low enough for this place! Took a dress I wore 2 times. When I picked it up it had blue…read morestains all over it and was a little faded. Obvious it had been washed instead of dry cleaned Owner was a complete jerk and accused me of washing it and trying to blame it on them. Refused to even return my money as you pay first.

The place doesn't appear to be a professional dry cleaner, as they outsource all their dry cleaning…read moreto another location. My order (two coats) was supposed to be ready on Tuesday, but it wasn't ready until Thursday late afternoon. I tried calling several times for a status update, but they either didn't answer or picked up and hung up immediately. So I went back on Wednesday, and still no news on my jackets (I was getting nervous because of travel on Friday). When I finally picked up my items, one of the coats was still damp, and upon checking it at home, I discovered it had multiple tears. Unfortunately, I didn't have time to return and complain since I was flying out the next day. If you value your time and your clothing, I strongly recommend avoiding this place. The employees were kind and courteous - this issue clearly lies with the business owner, not the staff.

My first, and definitely not my last time using the washing company. I travel a lot for work, and…read morelaundry is a difficult task for me to accomplish with my limited time. I found this gem today! I dropped off my laundry for wash and fold service this morning, and received a text before noon that my clothes were ready for pick up. Great, friendly customer service. Thank you!!! I will be a repeat customer.

From the owner: The Washing Company provides laundry services and a self-serve laundromat in Manassas, VA.read more

I have never had anything dry cleaned here, but have had many alterations done here. I've taken all…read moreof my work shirts here & he's done a wonderful job. I absolutely recommend it & the prices are hard to beat!

Clean and well run, and their wash and fold service was quick and reasonable…read more The kicker is the high praise from my preschooler who unprompted said she prefers this place to where I usually have linens cleaned. If they weren't in the wrong direction of a bad permanent traffic jam (it takes me 45 minutes to get there and they are not far away), they would be my permanent go-to service. As it is I save up laundry for when I know I'm going to have another reason to be in the area! Top-notch.

Our washer at home broke while we were going through a busy time and I brought our laundry here for…read morewash and fold. It was returned to me with an expensive and loved piece of clothing missing. They offered us $50 credit as an apology. Don't drop off your clothes here - they'll steal from you and try to use it to drum up more of your business. Yeah right.

Wonderful tailor! After losing some weight, I took several items to her to be taken in. Each item…read morewas about $20 or so, which is much cheaper than buying new items. I was very happy with the quality and will absolutely visit her again.

I took my daughters $300 prom dress to have the shoulders taken up and the dress hemmed. After the…read morefitting, she didn't give me a price estimate as she said it depended on the amount of work it was and the dress. The dress had an underskirt, a few layers of tulle, and an overskirt. I expected it to likely be $200 but when I picked it up, it was $455. I had to pay as my daughters prom is this weekend. If I had know it would be this ludicrously expensive, I would have gotten other estimates or even bought her a new dress that didn't need alterations for far less than I paid for alterations. I wanted to support a local business but now wish I had the alterations done at the dress shop where I purchased the dress. I have spoken with the dress shop owner and she said the price I was charged is more than a full wedding dress alteration. So please don't frequent this business unless you want to be price gouged.

In what world is is $38 to fix the length of a dress shirt? Way too expensive would rather just…read morehave my shirt long.

Dropped off two pairs of dress pants to be hemmed and they were turned around in a week. Will be…read morebrining the rest of my tailoring here to be done! Good value and they did an excellent job.