They seriously know what they're doing, and their prices are the best! Lamona and Ken have been in…read morethe business forever, if you tell them about what you like and your lifestyle, they know exactly what mattress will suit your needs. Shop local, not big box stores that don't care about their customers. The Mattress Store and More have return customers and have for 10 years, there is a reason why. They want their customers to be happy!

From the owner: Been in business for 14 years.read more

Everyone at this business is helpful and friendly. They go above and beyond when you have a…read moreproblem. I definitely recommend them. You will get a good product, at a fantastic price, with a local friendly feel.

this is the place to go to buy mattresses and pillows. I just purchased two supersize queen memory…read morefoam pillows. They have the neck cut out addition for better comfort $45 each. You cannot beat that price !!. Plus you can try it out before you buy. The man who helped me was very polite and welcoming.

I bought a thick "orthopedic" mattress. I told the salesman that I could not buy that mattress…read morebecause I had a bulging disc and needed support. He said that I could still buy that mattress even though it is thick because it would still support my back enough. It DID NOT provide enough support. It was too soft. I should have trusted my own instinct and never listened to the sales person. So I had to pay a lot of money to exchange the mattress because they, of course, have themselves covered legally. Big mistake. And it is too bad. I have bought their basic mattress before and it was a good value. But I would never shop at Original Mattress Factory again.

since i got this mattress i have not had 1 night of comfort or sleep, ever morning i wake up sore…read moreand and pain lasts hours. the bed i tried in store felt great, but the one delivered didn't feel anything like i tried in store

I bought a wonderful mattress here after hunting for a few months. I wasn't pressured by the staff…read moreto spend a ton, they were very helpful and knowledgeable. I bought one on clearance sale that was what I was looking for! I had shopped at numerous other mattress shops and can't say that about them. I'd recommend this place!

Travis and Austin made new mattress shopping very smooth and effortless. The customer service at…read moreSleep City is nothing less than extraordinary and we are really looking forward to sleeping on a product produced in Ohio.

Highly recommend this place! It was wonderful to have a…read more private one on one appointment with the owner Ben. He spent lots of time with us and we felt fully informed about all the selections in the warehouse. He even gave us quiet time with soothing music to really relax! Delivery was flawless.

I had been putting off buying a new mattress for longer than I should have simply because I dreaded…read moredealing with mattress salesmen. I bought my previous mattress online 10 years ago because I didn't want to go to a store, it was cheap, and I needed it quickly. Huge mistake and non-refundable/returnable. I could feel the springs through it on day one, and I've just dealt with it ever since by putting foam toppers on top and trying to mask the problem. Fast forward to a few months ago when I was looking at yelp reviews for mattress places around town and stumbled upon CBUS Mattress. Everyone was leaving reviews saying "do not go anywhere else in Columbus for a mattress!" and I can see why now. Ben was absolutely amazing from day one. After making an appointment online (yes, it's appointment only and totally worth it because he spends an hour with you), I received a super nice text from him letting me know that I was welcome to hit him up with any questions prior to my appointment. The day of the appointment went very smoothly, and Ben is very welcoming and personable. He asked all the right questions to figure out the right mattress for me and my boyfriend and let us try various ones out before we committed. It was truly the best "salesman" experience I've ever had. And he even delivered it and took away my old mattress for free! This plush mattress we ended up purchasing is so comfortable. The first day or two was weird, only because I was so used to sleeping on a crappy foam topper, but now I'm getting some of the best sleep I've had in years. I cannot thank Ben enough, and I would recommend CBUS Mattress to anyone looking for better sleep and a great shopping experience!

One of the last locally owned mattress and furniture stores providing personal service at…read moreaffordable prices with the highest quality.

Not as much selection in store so it seemed disappointing, but there was actually lots to look at…read moreonline and catalog where you can view it in-store and ask questions. Bought my daughter her entire bedroom suite including two Amish box springs and mattresses for the kids. Very affordable prices. Even delivery guys were friendly. Furniture was delivered on the promised day with nothing broken or missing.

Steve was beyond helpful during our visit. I planned on just looking around, however he helped me…read morefind exactly what we wanted & more. We were able to get the order placed, that way it can arrive the day we are moving into our new home. Also, got the financing option to best fit what I was comfortable with affording. Thank you so much Steve! You took so much stress off of me and I am so glad that it is one less thing we have to worry about.

We shopped at several other mattresses stores and bought at Sleep Outfitters? Why? Mainly because…read moreof Steve who was so knowledgeable, calm, low pressure. AND he gave us the best deal. We bought a Tempurpedic and are extremely happy. So happy, I am looking to get another mattress from Steve very soon.

We recently purchased a mattress from here and so far I'm pleased with it. This is the 3rd mattress…read morewe've purchased from OMF in the last 9 years. One was purchased at their large Fairfield location and the last two at this Kenwood location. The first two mattresses held up very well. I still have the mattress we purchased 6 years ago and it's in great shape. We did purchase the mid range mattress this time - just a preference in firmness needed for a bad back. So - I do hope that it holds up as well as the last two mattress, as they were the top range. The salesperson was helpful in finding us the right mattress our needs - without being too pushy. The bed delivery was done quickly. They even helped to put on the mattress protector. Overall - we've been pleased with Original Mattress Factory.

Excellent sales, service and productread more

Me and my wife walked into the mattress store with no intentions of buying a mattress but we found…read moreone we really liked but was over budget. The owner there was VERY cooperative and worked with us to make a great deal on said mattress. I then told my mother about it as she is looking for a mattress. so if I'm recommending it to my mother than I'm gonna recommend it to anyone

I bought my first Kingstown mattress and I absolutely love it! The manager/owner was very helpful…read moreand extremely knowledgeable. I didn't feel pressure - not a high pressure sales at all it was actually an enjoyable experience for having to buy a mattress.